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Customer Service Microsoft Office

Macon, Georgia, United States
February 11, 2018

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Mishon Toliver

***Randolph Avenue

Warner Robins, GA 31088


Education: GED, Middle Georgia Tech, May 2015

Skills: Customer Service, Time Management, Team Player,Cash Handling, Food Service Support, Retail Experience, Microsoft Office, Dependable, Highly Organized, Self-Motivated, Strong Problem Solving, Decision Making Skills

Work Experience:

Flash Foods

Perry, Georgia

July 2015 – Present

Customer Service Associate

Assisting customers with final purchases, taking payments, operating cash registers, and issuing receipts. Cash-handling employees must greet must also greet customers in friendly fashions and provide helpful information about current sales, rewards, memberships, and other offerings at gas stationlocations.

Burger King

Warner Robins, GA

March 2013 – September 2014

Cashier/Customer Service

Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues. Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities. Verifies the accuracy of guests’ orders. Prepares and packages food and drink products. Cleans kitchen area, counters, food preparation areas, and utensils. Maintains health and safety standards in work areas. Unloads and stocks inventory items as needed. Performs duties at multiple workstations. Works to resolve issues that may arise in the restaurant. Learns team effectiveness skills. Works with others to achieve team goals. Responds to guests’ needs in a professional ad polite manner. Communicates in a positive manner with customers, peers, and managers.

Kohls Department Store

Warner Robins, Georgia

November 2011 – January 2012

Processes credit payments and resolves customers’ credit problems. Handles payments on NSF checks in a professional manner. Provides proper information and instruction to customers interested in the gift registry. Solicits and processes quick Kohl’s Charge applications. Ensures that all cash handling procedures are done in accordance to policy and procedure as well as in a timely manner. Opens, closes and balances register and records information on a balance sheet. Regularly identifies and informs Customer Service Supervisor and Loss Prevention Supervisor of register variances and errors. Investigates variances and errors to help in their correction. Processes damages and the appropriate paperwork correctly. Tags vendor return items. Call for department to pick up returns.

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