Customer Service Assistant

MITCHELL B KALESO

*** ******* *****, *******, ** 52101

Home: 563-***-**** - ********@******.***

PROFESSIONAL SUMMARY

Self-motivated Research Assistant with strong Chemistry, IR Spectroscopy, Chromatography, Ecology, and Dissection knowledge. Familiar with R&D and Lab Research environments. SKILLS

High-Performance Liquid Chromatography

Separation and purification techniques

implementations of topology algorithms

Trained in lab safety

Excellent communication skills

Computer proficient

Schedule management

Conflict resolution techniques

AFFILIATIONS

Co-Founder - Luther College Research Club. Public Relations Officer-International Students and Association (ISAA) . Committee Member -Food Council. Luther College Chemistry Club. Intrarmural soccer team. Davis scholar. Deans Scholarship. United World College Scholar. WORK HISTORY

09/2017 to Current Chemistry tutor

Luther College – Decorah, IA

Researched and recommended textbooks, software and equipment to complement tutoring. Increased student's Principles of Chemistry test scores by 14% through private tutoring and special attention.

Consistently received positive teacher evaluations from students. 08/2017 to Current Lab assistant

Luther College Sampson Hoffland Laboratories – Decorah, IA Researched and recommended textbooks, software and equipment to complement tutoring. Increased student's Principles of Chemistry test scores by 14% through private tutoring and special attention.

Consistently received positive teacher evaluations from students. 04/2017 to Current Campus Programming associate

Luther College Campus Programming – Decorah, IA

Improved office efficiency by timely balancing and maintaining accurate ledgers. Operated ticket selling program, cash register, credit card transaction machine and Nordic transaction machine (DCB) Activities.

Received a positive office evaluation by showing great customer service when dealing with enquiries and resolving program issues

EDUCATION

2020 Bachelor of Arts: Chemistry and Biology

Luther College - Decorah, IA

GPA : 3.050

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