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Customer Service Sales Representative

Location:
Philadelphia, Pennsylvania, United States
Posted:
February 12, 2018

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Resume:

GREGORY J GERI

**** ******** ***** ************, ** 19128

OBJECTIVE 484-***-**** – ac4f9m@r.postjobfree.com

To obtain a position allowing me to utilize my extensive customer service skills to help my customers, my employer, and myself fulfill goals and experience a positive outcome.

WORK EXPERIENCE

(9/13/2013-3/2015) (3/2016- Current)

ADMISSIONS COORDINATOR, MALVERN INSTITUTE

Communicates compassionately and effectively with patients and families

Explains consent and intake forms, and financial obligations to patients

Collects out of pocket costs from patients

Completes pre-screening assessment with patients prior to confirming admission

Coordinates admissions for two inpatient and five outpatient facilities

Keeps all electronic claims and documentation filed with accuracy ensuring reports adhere to fair claims practices

Establishes and maintains long term relationships with referral sources

Verifies insurance and clearly explains benefits and obtains authorizations

Communicates with all departments and coworkers ensuring consistent flow of information

3/2015-3/2016

TRI SATE AREA OUTREACH COORDINATOR, OUR PLACE RECOVERY

Builds and maintains relationships with referral sources

3/2009- 9/2012

CALL SPECIALIST, BROOKE GLEN BHAVIORAL HOSPITAL

Provides crisis intervention services to potential patients by gathering information

Schedules assessments

Collects data from inquiry calls and inputs into Health Management System

1/2001-3/2005

CONSTRUCTION WORKER, IRON WORKERS LOCAL 401

Structural erection of steel buildings

Construction

3/2005-1/2008

SALES REPRESENTATIVE, ADT ALARM SYSTEMS

Cold calls to prospective customers

Set and attended in-home appointments with clients

Demonstrated and presented security products, options, and contracts to clients

EDUCATION

DIPLOMA, ROMAN CATHLOC HIGH SCHOOL 1977-1980

DATA PROCESSING TRAINING, COMMUNITY COLLEGE OF PHILADELPHIA 1980-1982

SKILLS

Strong written and verbal communication

Self-disciplined, dependable employee

Outgoing, positive, and energetic

Microsoft Office Proficient

Problem solver

Trained in the use of EMR, Salesforce, CRM, Navinet, EVS, and VICI Dialer



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