Administration Specialist
Resume:
Anevia Giles
Clinton, MS *****
*******@*******.***
I am currently seeking a responsible and challenging position within your company that will allow me to learn new skills while utilizing my previous experiences. To improve beyond my abilities currently, build a strong business relationship within the company and exceed expectations to excel within the company.
Experience
ADMINISTRATION SPECIALIST
Dyatech - Ridgeland, MS - November 2013 to February 2018
Receive, save and review reports from companies in order to ensure the business 401k contributions are being made according to the IRS guidelines.
Test 401k plans for companies to ensure the business meet government and IRS standards yearly.
Entire monetary distribution amounts for excessive contributions to be distributed back to the participants.
Fax and save daily entries of new distribution requests from individual employees within the businesses.
Enter new distribution requests into the database to be processed.
Process plan documents for newly acquired companies acquired by Dyatech.
Make adjustments to existing plan documents as instructed by the Companies wanting changes.
SENIOR BILLING SPECIALIST
ADP - Clinton, MS – January 2009 to September 2013
Order entry of new payroll and billing accounts for businesses nationwide on a daily basis.
Order entry of changes to existing payroll accounts, as needed, on a daily basis.
Work with Sales and Regional Management to research and resolve billing, account, and sales issues.
Respond to billing questions received from Clients, Sales, and Resource Management in a timely manner.
Produce weekly sales, accounts, and backlog reports.
Transmit weekly sales, audits, and monetary data to the corporate office on a weekly basis.
Perform quarter end and year end audits.
Assist with W2 and billing functions.
Process monthly billing reports for existing clients and termed clients to make sure the accounts are billed correctly.
Process monthly HRB starts reports.
Process and work daily KBC-11 research reports via OTC.
Process and work monthly KPC-Mobil reports via OTC.
Process daily suspense reports through Billing Manager via OTC.
Assisted with training new employees order entry functions in OPS and OTC.
CUSTOMER SERVICE REP, DIRECT SALES SUPPORT REP
Comcast Cable - Jackson, MS – June 2006 to January 2009
Assisted customers by phone and in person with billing issues.
Collected payments from customers.
Schedule appointments in the computer for customers.
Checked in daily orders from technicians in the field.
Assisted Sales Reps by scheduling appointments in the computer.
Collect payments from Direct Sales Reps for new customers daily.
Enter new sales orders from Direct Sales Reps on a daily basis.
Answered emails from Supervisors in the Comcast Call Center.
HOMEMAKER
DHS Family & Children's Services - Yazoo City, MS – May 2003 to May 2006
Scheduled doctor appointments for the foster children.
Transported foster children to the doctor and also shopping.
Conducted home visits with the foster children and their caregivers.
Logged all contacts with the foster children in the computer.
Attended and participated in workshops and trainings with DHS personnel.
FRONT DESK CLERK
Family Health Center - Yazoo City, MS – August 2001 to May 2003
Greeted and checked in patients when arriving for appointments.
Scheduled follow up appointments in the computer.
Answered the telephone and directed calls to the appropriate dept.
Filed and coded patient charts.
EDUCATION
Business Administration
Hinds Community College - Jackson, MS
1992 to 1994
ADDITIONAL SKILLS
Extremely fast learner and very job oriented
Highly motivated and able to lead within a team environment
Experience with Microsoft Office – Word & Excel
Excellent communication skills with a focus on customer satisfaction
60+ WPM Typist
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