Gayla S. Keesee, Ph.D.

**** ******** **** *******, ** 30906 706-***-**** (cell)

ac4f8s@r.postjobfree.com http://keeseeportfolio.pbworks.com

Multi-talented, detail-oriented instructional designer, technical writer, and educator with 20+ years’ experience designing and producing creative instructor-led and digital teaching, learning solutions for organizations focused on delivering innovative education and training options. Technically savvy with a commitment to quality, communication, negotiation, and collaboration. Experienced working with corporate, K-12, community colleges, and 4-year institutions.

ACADEMIC PREPARATION

Ph.D. in Educational Technology in Higher Education

2005-2010 Walden University, Minneapolis, MN, USA

Dissertation: Perceived Attributes and Organizational Support Influencing Course Management System Adopter Status in Historically Black Colleges and Universities

Committee Chair: MaryFriend Shepard, Ph.D.

M.Ed. in Secondary Education/English concentration

1994-1999 Augusta State University, Augusta, GA, USA

Master’s Thesis: Toni Morrison: Recreating Myth and History

- Graduate Teaching Assistantship: College of Education

- Graduate Member: ASU Diversity Committee

B.A. in English and History (double major)

1977-1981 Augusta College, Augusta, GA, USA

- Who’s Who Among American Colleges and Universities (2 years)

- Augusta College Senior Service Leadership Award

WORK EXPERIENCE

Instructional Design Consultant; Technical Writer; Social Media Manager May 2003 – present

Creative Learning Solutions Augusta, GA; Houston, TX; Fayetteville, NC; Remote

Work on a contract basis to develop courses, modules, job aids, and educational presentations for corporate, higher education, and K-12 institutions. Utilize Articulate Storyline 2 and 360, Articulate Studio, Camtasia, PowToon, SoftChalk, Audacity, Canva, Pixlr, and MS Office as primary authoring tools.

Representative Projects

Digital Marketing Strategist – Essential Health & Wellness doTERRA Team 8/2015 – present

Created, maintained, and expanded social media presences on a variety of platforms (Facebook, Twitter, LinkedIn, Instagram). Design online and face-to-face training curricula and job aids.

Design product and business training courses, PowerPoint presentations, videos, graphics

Create and implement engaging campaigns to attract and educate clientele

Coordinate all social media marketing and accounts, website updates, and email marketing campaigns

Lead Instructional Designer - Broadridge Financial Solutions 12/2015 – 6/2017

Provided learning strategy and implementation support for internal global training initiative. Lead the design and development process for training solutions for internal sales force.

Designed web-based training courses, graphics, and videos for sales training

Wrote detailed style guides and standardized online course and video templates

Created scripts and voice-overs for courses and micro-content videos

Coordinated remotely with a variety of SMEs and supervisors

Instructional Designer for Business Team - Verizon Contingency Training Team 12/2014 – 10/2015

Designed and developed learning solutions to educate company's workforce while improving organizational performance. Worked collaboratively with Subject Matter Experts and Technical Writers to effectively translate the company’s procedures into meaningful training materials

Designed custom-eLearning courses and videos tailored to client needs using reality-based scenarios, interactives, and simulations.

Created rapid eLearning prototypes (in as little as 1 - 2 days) to assist in meeting targeted training schedule

Located, designed, and edited graphics for modules which cut production time for courses by 50%

Professionally narrated and edited audio for WBT training and videos

Recognized by supervisor as an exemplary team member for showing initiative in taking on more challenging projects and providing administrative support to Project Manager

Instructional Designer III/ Project Lead - Angelo Group 4/2014 – 9/2014

Managed multi-cultural team of 12 Instructional Systems Designers and Subject Matter Experts for Department of Defense eLearning course development grant by overseeing simultaneous independent and team projects and handling team member performance issues.

Oversaw instructional, graphic, and technical development of 3 stand-alone language courses (Russian, Arabic, Persian-Farsi) for Defense Language Institute

Developed instructionally sound lesson plans and content in accordance with TRADOC and AMEDD Instructional design doctrine and guidance

Interpreted customer project requirements to meet objectives within scope, milestone schedule, and budget constraints. Conducted team meetings and prioritized availability to resolve problems.

Communicated and documented instructional design task progress to all stakeholders via meetings, email, reports, and/or project application software

Designed storyboards, Excel spreadsheets, scripts, graphics, and lesson resources

Instructional Designer - Weatherford International 10/2013 – 2/2014

Project lead for upgrade from Articulate Studio ‘09 to ‘13 which included researching potential SCORM or conversion issues, revising eLearning templates, developing publication guidelines based on Articulate Studio '13 features and requirements, establishing the eLearning development process

Write, publish, and maintain informational and instructional documents for global work force.

Collaborated with subject matter experts to document standard operating procedures, reference materials, instructor and participant guides, and screencast videos

Employed rapid prototyping to verify design and solicit client feedback which reduced production time by 50%

Instructional Designer - Fayetteville Technical Community College 10/2011 – 5/2016

Provided technical and instructional design support for the planning, production, and implementation of workshops, webinars, eLearning courses, videos, and other support materials

Collaborated with multiple departments to develop and implement processes, IT tools, and job aids.

Transformed traditional 16-week lecture-based basic math course into a self-paced MOOC that included creative and interactive game-based modules where learners level-up by completing authentic scenario-based math.

Game-based basic math MOOC was highlighted at Bb World 2014 and a Blackboard Best Practices Webinar.

Instructional Designer/SME - NC Virtual Learning Community 11/2011 – 4/2015

Collaborated in development of faculty development and online master courses for the VLC, a collaborative effort of all North Carolina’s Community Colleges to increase the quality and availability of online learning and support services.

Collaborated to develop a series of 28 Level II/III interactivity level modules (5 units) for the Certified Online Instructor (COI) course

Created/narrated 35 Technology Showcase modules highlighting emerging educational technology tools for Web distribution

Developed and edited over 25 online and blended learning courses and structured learning objects in over 10 disciplines

Provided subject matter expertise for 3 online courses in education and community health

Gathered resources, wrote scripts, developed storyboards for 25 3D-Interactive Learning Activities (primarily STEM-based)

Assured ADA compliance for online courses and training resources

Visiting Professor I--Educational Technology and Emerging Media September 2012 – July 2014

DeVry Online Services--3005 Highland Parkway, Downers Grove, IL 60515

Online instructor for Masters-level teacher preparation course: Ed Tech and Emerging Media

Director of Professional Development and Learning Technologies January 2012 – April 2012

Montgomery Community College Troy, NC 27371

Three-pronged position included administration and direction of colleges distance learning program, development and oversight of a student tutoring center and faculty/staff development program

Successfully built and instituted the Center for Academic and Technology Support (CATS) for faculty, staff, and students

Developed a full-service tutoring program open to >900 curriculum students in less than 2 months

Utilized one-on-one, workshops, newsletters, CATS wiki, screencasts, recorded webinars to meet group and individual training needs

Supervised and trained CATS team Tutor Coordinator, 10 tutors, and 2 part-time Blackboard assistants

Designed online course templates which incorporated best practices and Quality Matters standards

Instructional Designer/Faculty Development (DOL Grant) January 2009 – June 2011

Fayetteville Technical Community College Fayetteville, NC

Provided oversight and instructional design expertise for the development of Interactive 3D Learning Activities for Department of Education grant. Supported faculty in the integration of instructional technology and online course development.

Coordinated with 45 subject matter experts from a range of disciplines from K-12 and the NC community college system, the 3D design team, and third-party vendors to organize the design, production, and review of 3D-ILAs

Created storyboard and monitored production for Exterior Heart 3D-ILA which won NC3DLA Interactive Learning Object of the Year Award (2010)

Created storyboards for 50 Interactive 3D-ILAs developed using 3ds MAX and the Unity game engine

Templatized eLearning best practices to create a library of targeted interactivities that helped reduce design time by 80%.

Designed and delivered workshops, informational and skill transfer courses, modules, tutorials, videos, and handouts based on results of individual consultations, needs analyses, and workshop evaluations

Provided assistance and training for development and integration of instructional technology based on results of individual consultations, needs analyses, and workshop evaluations

TECHNICAL SKILLS

Advanced /

Highly Proficient /

Knowledgeable /

Use Routinely

Use Frequently

Use Occasionally

Storyline 2/360

Audacity

Moodle, eCollege

MS Word, PowerPoint

MS Publisher

Captivate

Camtasia

Google Apps

Articulate Studio

PowToon

Blackboard

HTML5

Pixlr, Canva, PicMonkey

Google Suite

SoftChalk

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