ADN

Rebecca Adams

859-***-**** ~ ********@*****.***

Objective: Experienced professional seeking employment in a clerical, administrative, or customer service position

Summary of Skills:

Customer Service

Data Entry

Record Keeping

Service Orientation

Coordination

Medical Terminology

Critical Thinking

Active Listening

Computer Databases

Microsoft Office Suite

Management

Patient Care

Accounting

Problem Solving

Work History:

Access Associate/ER Registration

Tri-Health, Cincinnati OH: 20+ Years’ Experience

Greeted visitors and patients as they entered facility; served as first point of contact

Took information from patients regarding reason for visit; entered in computer

Recorded insurance information and sent for payment processing

Took co-pays from patients at time of visit

Scheduled and confirmed diagnostic, surgery, or medical consultation appointments

Maintained medical records and correspondence files

Operated various office equipment as needed to perform job functions

Maintained high levels of professionalism and confidentiality

Responded to questions regarding services being provided

Answered phones and directed calls to appropriate staff

Built relationships with doctors and insurance companies to enhance patient experience

Served as an on-call intake processor for various hospitals during staff shortages Education:

Nursing Associates Degree

Cincinnati State: 2014

References:

Available upon request

Contact this candidate