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Manager Project

Springfield, Virginia, United States
February 12, 2018

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**** ******* **** 703-***-****

Fairfax, VA 22030


A top-performing, results driven Project Coordinator, adept at successfully supporting complex projects of varying size and scope, assessing and mitigating operational risk, and facilitating communication across cross-functional teams. Highly accomplished in leading teams and implementing process improvements to deliver substantial cost savings. A Certified Scrum Master with experience in both Agile and traditional SDLC methodologies.

Areas of Expertise

Project Coordination

Business Analysis

Business Operations

Team Leadership

Process Improvements

Risk Assessment

Executive Communications

Business Continuity Plans

Vendor Relations

Professional Experience


MINDBANK CONSULTING GROUP, Reston, VA 07/2016 – 11/2016

Contracted Jr. Project Manager

Managed multiple implementations of change requests, version upgrades and new product offerings for two external customers.

Used both SDLC and Scrum methodologies simultaneously for various projects to meet the customer requests.

Developed and maintained project plans for multiple customers that incorporated tasks, deliverables, milestones, and dependencies necessary for successful implementation.

Ensured team members were adhering to project deliverables and deadlines by facilitating weekly meetings to discuss project status, issues and risks both internally and with customer.

Analyzed, identified, documented and implemented parallel run strategy which will be used to determine operational readiness.

Adhered to corporate governance and gating procedure requirements, which were used as a means to communicate project status across multiple teams and identify potential impacts.

Developed status reporting template which was used for weekly project status reporting to Senior Executives.

FANNIE MAE, Herndon, VA 04/2010 –09/2013

Project Lead – Process Improvement

Successfully achieved $600K cost savings through the development and implementation of key software asset processes and procedures.

Improved software license compliancy, accuracy and meter usage, resulting in $250K annual cost savings.

Performed comprehensive analysis, elicited and delivered user requirements for a new corporate wide software license management tool.

Worked closely with senior management to develop best practices for corporate IT asset management program.

Effectively designed, developed and launched all aspects of a high–level SharePoint site.

Created and continuously improved management reporting; prepared consolidated monthly management reporting packages; managed the department operating risk and control assessment reporting process.

FREDDIE MAC, McLean, VA 2004 – 2007

Operational Risk Manager

Identified, assessed and directed all operational risk functions to ensure business line security and viability.

Hired, trained and led the Risk Management Team in facilitating the Risk Control Self-Assessment Process.

Monitored major and critical operating risk issues, created remediation plans to resolve this issues and implemented controls for ongoing compliance; reported status to Senior Management and regulators.

Reviewed survey results to identify and implement process improvements and boost employee morale.


Contracted Project Manager/Business Analyst

Managed high-level projects and teams, including trainings, migrations and new member orientations.

Elicited user requirements, created user acceptance test cases and produced standard business process artifacts through interviews, working sessions with business partners and team meetings.

Created and managed organizational communications and communications plans for implementation strategy, procedures, and enhanced software controls.

Monitored and reported project progress to identify process improvements and streamline workflows.

Implemented best practices for all hardware, software, and personal use technology devices.


CCPACE, Fairfax, VA 01/2017 – Present

Technical Recruiter

Research, identify and qualify candidates for client’s open IT related contract and permanent job positions.

Work with account managers to define job requirements and develop new sourcing strategies to find the best candidates for the position.

Screen candidates for qualifications and related experience.

Schedule initial interviews and follow up interviews for successful candidates.

Source candidates through database mining, Internet searches, direct sourcing, job fairs and internal referrals.

Collaborate with third party recruiting companies to help source candidates from diverse pools of job seekers.

Coordinate with vendors to get contracts reviewed, approved and ratified.

YOZEN MENGURT, LLC, Fairfax, VA 09/2013 – 12/2015


Successfully led all aspects of daily operations, including inventory control, reporting, scheduling, payroll and health and safety standards.

Effectively developed and executed marketing and sales strategies to achieve seasonal margins and grow brand awareness.

Hired, trained and supervised staff members to ensure a high level of service, efficiency and open communication among team members.

Conducted forecasting analysis to establish financial and operational goals and set annual budget

NEUSTAR, Sterling, VA 2001 – 2002

Registrar Integration Manager

Served as key contact with registrars to provide tools, IDs, passwords, certifications and firewall access.

Led the development of a digital certification process for all testing and production environments.

Effectively supported the step-by-step integration of internal/external procedures to ensure best practices.

CABLE & WIRELESS, Vienna, VA 2000 – 2001

Contracted Standards Manager

Managed high-level projects across divisions to implement standards and procedures and ensure compliance with corporate best practices.

Supported executive review committees with system/project proposals, reviews and analyses.

Established business plans and engagement procedures to successfully support user requests and deliverables across all technology functions.


Project Coordinator

Developed and managed multi-system software development and implementation project plans to track milestones and ensure deadlines were met.

Tracked and escalated risks and issues for prompt resolution; monitored action items for completeness.

Vendor Relations

Successfully designed and conducted training programs for end users and call centers to improve processes.

Identified key processes improvements and business strategies to maximize resources, cost savings and efficiencies.

Analyzed vendor production, operational, and financial reports for budget preparation and pricing strategy.

Monitored vendor performance and conducted periodic trend analyses for accurate forecasting.

Education & Training

Certified Scrum Master (SCRUM Alliance), 2015

Certified Software Asset Manager (IAITAM), 2012

Master of Business Administration


Bachelor of Science in Business Administration


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