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Scrum Master

Miami, Florida, United States
February 12, 2018

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Certified Scrum Master

Pembroke Pines, FL 33028


Employment Authorization

Green Card Holder


Agile & Scrum

Critical Thinking & Fast-paced

Building Relationships

Goal & Result oriented

Excellent Client Facing & Inter-Communication

Risk prediction, assessment and mitigation


Scrum Master / IT PM role

Professional Growth

New Challenges & Learn new skills


Certified & Experienced Scrum Master with 2 years of scrum & overall 10+ years global IT experience in Agile, Waterfall model, Iterative & Incremental development; onsite-offshore model; SDLC; working with geographically distributed teams

Daily scrum calls, backlog prioritization/grooming, sprint planning, sprint review, retrospective meetings, various metrics in Jira

Well versed with scrum artifacts, processes and ceremonies

Managed, Implemented & Delivered projects using J2EE architecture, RDBMS concepts & design, business vision & process improvisation & quality software delivery

Projects delivered within scope, time and budget

Employment History

Electronic Filing System (EFIS)

Client - State of Missouri - Public Service Commission

(MPSC); Employer - Gulf Computers Pvt. Ltd. (acquired by HCL Technologies)

Feb 2001 – Oct 2001

Project Engineer


Designed java-based FileNet eProcess workflows

Developed Java code in ASP pages to initiate and process workflows using COM/DCOM bridge. Client-side validations using JavaScript

Performed Unit and System Integration testing to ensure seamless handshake on IIS

Performed peer code reviews, documented defects in code & functionality, resolved defects, deployed application code in DEV and UAT environments

Enhanced Case Management & Tracking System (eCMATS)

Client - State of Tennessee – Department of Labor; Employer

- Gulf Computers Pvt. Ltd. (acquired by HCL Technologies)

Oct 2001 – Jan 2003

Sr. Project Engineer


Developed J2EE compliant code leveraging customized eCMATS framework using Front Controller design pattern adhering to MVC architecture. Developed reusable java & JavaScript components for common functionality

Deployed on Oracle 9i AS with Oracle 8.1.7 DB & VSS for version control. Wrote reusable build scripts for deployment on Oracle 9i AS

Performed code review, code optimization, unit & system integration testing

Documented Low level design documents, unit and system test cases, user manuals

Designed wireframes in along with UI designer

Pension System for Pensions Funds Authority (PFA)

Client - Arab National Bank (ANB); Employer - Wipro Infotech

Feb 2003 - Mar 2004

Module Lead – India

Lead team of 6. Conceptualized and developed multi-lingual (Arabic & English) POC in Dreamweaver

Contributed to system (used Reflection API’s to achieve flexibility) and Oracle 9i DB design to support storing Arabic characters and dates

DB design schema for Document Management module

Gathered requirements for Document Management module. Documented BRD, HLD, LLD, Flow & Sequence Diagrams; Performed code reviews, unit & system integration testing (incl. concurrency tests). Documented & tracked defects to closure

Coded PL/SQL views, functions and procedures for leveraging Oracle 9i DB capabilities which enhanced overall application performance by nearly 25%

Development in JDeveloper, version control in VSS & deployment on Oracle 9iAS

Client – Government of Dubai; Employer - Wipro Infotech

Apr 2004 - Jul 2004

Module Lead – India

Understand the multi-lingual (Arabic & English) display requirement, sequence, timing and content of the feeds received/published for news, events, weather forecast, recreation and transportation updates

Implement Object-Oriented design for application development deployed on Weblogic 6.1 AS and design efficient Oracle 9i database schema

Designed services and implemented reusable components using J2EE design patterns and GoF design patterns adhering to MVC architecture

Developed technical standards (best practices) and ensured implementation of the same by conducting code reviews

Developed flow charts and diagrams, java code, test cases, testbed and deliverables within stipulated deadlines

PHOENIX – Operational Risk Management System

Client - JPMC; Employer - Wipro Technologies

Jul 2004 – Dec 2004

Module Lead - India

Implemented complex Operational Risk business logic in PL/SQL procedures (utilized views & functions) to eliminate several back & forth WebSphere App server-Oracle DB calls; substantially reducing processing times and enhancing application performance by 40% (in complex processes)

Received appreciation communication from Project Sponsors for shrinking development phase by 12%. Strategy to extensively use PL/SQL reduced development time compared to pure J2EE development.

Introduced and Trained Java team to utilize & leverage powerful DB features, simplifying J2EE code and improve overall application performance

Credits Common (DOVE, KAUF, EAGLE and VEFO) Migration

Client: Credit Suisse Financial Services (CSFS);

Employer - Wipro Technologies

Jan 2005 – Dec 2005

Technical Lead


Lead team of 4. Migrated 4 applications from Credits Common 1.0 to 2.0 custom J2EE framework, implemented new and modified business rules using 2.0

Supported and resolved several DB2 database issues related to multi-lingual (German, Italian, Spanish and English) data storage, retrieval and display

Developed common reusable components supporting multi-lingual data

Setup environment for Unit & System Integration testing on WebLogic 8.1 AS

Guarantor Application Processing System

Client - CitiFinancial-Japan (CFJ); Employer – Wipro Technologies

Jan 2006 – Mar 2007

Project Lead

Japan & India

Lead team of 18. Project estimation based on WBS, prepared project plan in MS-Project; executed project in Iterative model managing a team of 18 resources.

Scheduled, managed & tracked team tasks for timely deliver to achieve milestones

Maintain CR Register, Log issue, foresee risks and mitigate; track project status and communicate the same in WSR to management; Prepare Requirements Traceability Matrix

Achieve timely milestones; Efficiently managed escalations for scope-creep, materialized them to CR’s by negotiating with client thus adding 1% revenue to project

Resolve issues related to multi-lingual (Japanese & English) data storage, retrieval & display. Guide team to develop common reusable components to validate Japanese characters, dates and calendar

Requirement collection, elicitation and analysis, documented BRD, process flow diagrams

Developed Oracle SP’s & migration script from Access to Oracle 9i DB

Unitrax Screen Replacement Program (Due Diligence & Pre-sales)

Client - Citigroup (Global Transaction Services);

Employer - Wipro Technologies Limited

Mar 2007 – Nov 2007

Project Lead

Canada & India

Won $4.5mn worth work order to implement over 5 years

Understand, elicit, document and present AS-IS Unitrax topology, Technical Assessment Document on EGL vs. J2EE, highlighting Pros and Cons of EGL and educate client stakeholders of refined features and advantages of J2EE over EGL

Identified work packages and work units along with Business Analyst to derive effort and cost estimate based on Work Breakdown Structure (WBS) methodology.

Conceptualized and Designed 4 complex sample business flows as POC using IBM’s EGL (Enterprise Generation Language). Presented POC and Assessment PPT to Citigroup's senior management (included CTO and Project Sponsor)

Unitrax Screen Replacement Program

Client - Citigroup (Global Transaction Services);

Employer - Wipro Technologies Limited

Dec 2007- Feb 2009

Oct 2010 - Apr 2011

Project Lead - Canada

Created and maintained project deliverables such as project charter, project plan, status reports, timesheets, estimates, communication plan, reports, risk management plan, budget, milestone/deliverables charts

Transparent reporting of project status, milestones, dependencies, issues/risks/resolutions

Ensuring scope contention and raising Change Requests for out of scope work units; Track defects in Test Director test defect fixes on iSeries & DB2 & track to closure

Collaborating with offshore project team and interfacing with client; Negotiating efforts with client PM; Procuring clarifications from client technical teams and BA’s, communicating the same to offshore technical/non-technical teams

Participate in Weekly Status Meetings/Calls; Prepare & circulate WSR with client and Wipro senior management

Delivering project in accordance with signed-off Acceptance criteria

Online Secure Shipment (OSS) System

Client - TÜV Rheinland; Employer - Smart iDeAS

Apr 2011 - Mar 2013

Scrum Master - India

Contributed to Product Increment planning based on Business vision to deliver envisioned value

Collaborated with Product Owner to groom Product and Sprint backlog aligning to Organizational goal

Facilitated bi-weekly Sprint planning sessions using Planning poker methodology of estimation; mentored team to self-organize & self-motivate; trained scrum team for using Jira; Initiated daily scrum call; bi-weekly sprint demo in review meetings; Facilitated retrospective meetings to inspect & adapt learnings from previous sprints

Coordinate to remove impediments by interacting with scrum masters of other teams to resolve blockers

Velocity & task burn down charts from Jira brought ongoing transparency to Senior management & sprint team

Career Pause

H4 visa – Unauthorized to work (Apr 2013 – May 2017)

Childcare (May 2017 to date)

Apr 2013 – Present


Completed Scrum Master certification

Trained in SAP Business Objects BI platform (Crystal Reports and Web Intelligence)

Trained in SAP Business Objects Explorer; Designing reports using Universes designed on SAP HANA/traditional RDBMS

Completed 35 Contact hours for PMP, plan to complete PMP in near future

I understand that I do not have current US experience. Nevertheless, I’m eager to learn and grow with the organization. I would appreciate an opportunity to prove my capabilities and worth. Having extensive IT experience, I’m confidant of learning any new tool, methodology or technology.


University of Mumbai, India

Bachelor of Commerce

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