Jeyasudha Subbiah

Sr. Software QA Analyst / QA Team Lead

Mobile: 919-***-**** Email: ac4f02@r.postjobfree.com

Professional Summary:

Over 15+ years of Information Technology experience with 12+ years of experience in Software Quality Assurance (QA).

Extensive experience in testing of Web application (J2ee, Java), Mainframe, SAP, Siebel, Client-Server, Network (LAN, WAN, n-Tier), Multimedia and Data warehouse related projects on Windows, Macintosh, UNIX, Solaris and Linux operating systems.

Extensive understanding of SDLC, Quality Assurance Life Cycle (QALC), Scrum and Agile Process.

Strong skills in Analysis, Test planning, Unit, Integration, System, Functional, Regression, User Acceptance, GUI, Performance, Load, Stress, Data driven testing, White, Black & Gray Box testing, Creating, executing Scripts and Queries.

Involved in Walkthroughs, Review meetings and experienced in analyzing Business Requirements, Functional Requirements, Program Specifications and Use Cases.

Software Quality Assurance (QA) and Testing experience with a wide variety of projects and environments. Functionality, Compatibility, Reliability, Exploratory/ad hoc, Usability, Security and related test methodologies.

Expertise in manual testing, automated testing using Quick Test Professional (QTP), UFT Framework, BPT, Quality Center (QC), Jira, Selenium IDE, WebDriver, JUnit, Silk Test, Win Runner, Load Runner, Test Director and SOAP UI.

Enjoy working collaboratively with testers (Onsite and Offshore), developers and other team members in testing complex projects and in the overall enhancement of software product quality.

Involved in developing Test Plans, Test Cases/Test Scripts, analyzing Test Results, Building Reports and Tracking Defects.

Excellent skills in coding and extensive debugging.

Strong experience in SQL-Programming for various databases like Oracle, DB2 and SQL Server.

Cooperative, strong analytical skills, resourceful, organized, conscientious worker. Self-motivated individual, who works well in fast paced, high-pressure environment. Excellent communication, interpersonal and organizational abilities.

Educational Qualification:

Masters in Computer Applications (MCA). Madurai Kamaraj University, INDIA

Bachelors in Science (Physics). Manonmanium Sundaranar University, INDIA

Certifications:

Sun Certified Java Programmer.

TECHNICAL SKILLS:

ERP Packages & CRM

SAP ABAP/4,Siebel

Testing Tools

QTP, UFT, BPT, QC, WinRunner, LoadRunner, Test Director, Selenium, SilkTest, Rational Robot, ClearCase, ClearQuest, BugZilla, JUnit, Jira, Rally, Pivotal Tracker

Languages

C, C++, HTML, XML, Perl, ABAP/4, Java, JavaScript, VB 6.0, COBOL, VBScript, TCL Script, TSL, Shell Script, PL/SQL, ASP, FoxPro, Visual C++, AS/400

Databases

Oracle, MS-Access, MS-SQL Server 7/2000 and DB2

EAI middleware tools

MQ-Series, EDI, Gentran, Mercator

Others tools

Lotus Notes, Crystal Reports, Toad and WinSQL, Oracle SQL Developer

MS-OFFICE TOOLS – WORD, EXCEL, OUTLOOK, POWERPOINT, VISIO, PROJECT

Operating Systems

Windows, UNIX, SunOS, Linux, MS-DOS

Client: NC State Dept. of IT (NCDIT), Raleigh, NC Apr ‘17 – till date

State Board of Elections & Ethics Enforcement

Role: QA Team Lead / Sr. Software QA Specialist

Environment: HP UFT, HP ALM, Windows NT/10, MS Access, Oracle, .Net, JAVA, J2EE, SiteScope, Microsoft Team Foundation Server and AxoSoft Ontime Tool

Type of industry: IT, Elections

The Department of Information Technology provides technology services to state agencies and other government customers across North Carolina. State Board of Elections & Ethics Enforcement is the state agency charged with the administration of the elections process, campaign finance disclosure, and ethics compliance in North Carolina. The state’s 100 County Boards of Elections conduct local elections, operate voting sites, maintain voter registration lists and handle numerous aspects of election administration. The office of the State Board of Elections works in conjunction with County Boards of Elections offices to ensure that elections are conducted lawfully and fairly.

Responsibilities:

Analyzed Business Requirements, Software Requirements Specification, Functional Requirements, Technical Design Documents to understand the functionality and flow of the Internal Applications.

Involved in creating and Implementing QA Procedures and Standards, Analysis, Testing, Debugging, Defect Reporting & Documentation.

Developed Test Plans and Test Cases according to the SRS and Design Specifications.

Tested the Client based .Net, VB and Web applications.

As a Team Lead, involved in Requirements gathering meetings for new SEIMS Applications and Responsible for leading the testing activities and planning.

Performed Functional, Regression and end-to-end testing of over all application for Small Enhancements.

Developed and executed automated test scripts using UFT Framework for Regression testing.

Maintained test resources, libraries, object repositories. Updated automation scripts based on changes to the application.

Responsible in Executing Test cases, Test Procedures and QA Reports in ALM Defect Tracking Tool.

Prepared QA Test Evaluation Summary Reports.

Responsible in developing the entire QA process and manage QA status and Bug Reports.

Extensive interaction with end users, UAT Team to coordinate various job duties.

Involved in training UAT team, Dev team on HP ALM tool for maintaining the Requirements and Test Cases.

Work closely with the Developers and Business Analyst in the review and modification of Application specifications.

Employer: Arch MI (AIG United Guaranty), Greensboro, NC Mar ‘15 – Apr ‘17

Employer: Stefanini/ RCG Global Services INC Sep ‘10 – Mar ’15

Client: AIG United Guaranty, Greensboro, NC

Role: Sr. Software QA Analyst / QA Team Lead

Environment: Quick Test Professional, HP UFT, BPT, Quality Center, LoadRunner, JUnit, Windows NT/Unix, AS/400, SQL Server, Oracle, DB2, Apache, WebSphere, Captiva, Documentum, JAVA, J2EE, EDI (MISMO), APPScan, SiteScope, Jira, Rally, Pivotal and iLog

Type of industry: Insurance, Finance

United Guaranty’s primary product is private mortgage insurance. United Guaranty provides an array of products and services including first-lien mortgage guaranty insurance, available under Traditional and Risk-based pricing platforms in a range of premium payment plans, contract underwriting and a suite of risk management tools including a Risk Quality Index and a Geographic Quality Index (GQX). United Guaranty has provided the best in mortgage insurance products and services to mortgage lenders and credit unions of all sizes.

Responsibilities:

Analyzed Business Requirements, Functional Requirements, Workflow diagrams, Technical Design Documents to understand the functionality and flow of the Applications.

Involved in QA Analysis, Testing, Debugging, Defect Reporting & Documentation.

Developed Test Plans and RTMs, Test Cases according to the Functional Requirements and Design Specifications.

Tested the applications in multiple browsers. (IE, Mozilla, Google Chrome, Opera and Safari).

Worked on Multiple Projects simultaneously. (Agile, Scrum, Waterfall methods)

Handled multiple projects as a Team Lead at the same time and coordinated with off shore team.

Performed Integration Testing, Functional, Regression, Data driven Testing and end-to-end testing of overall application.

Involved in Integration testing with Third Party Vendors (Optimal Blue, LoanSifter, Integra Destiny, Encompass, Empower, LendingQB, PCLender, Mortgage Cadence, Chase Using MISMO 2.3.1 and 3.1, 3.3). Validated mapping of MISMO tags in the Request and Response XML Files. Validated postback response with the Customer.

Involed in testing with Mobile app for some of the applications.

Tested Web services using SOAP UI with WSDL and XML files. Created Regression suites in SOAP UI for each Sprint.

Developed and executed automated test scripts using QTP, UFT Framework, BPT for Functionality and Regression testing.

Maintained test resources, libraries, object repositories. Updated automation scripts based on changes to the application.

Tested and verified IBM iLog rules.

Responsible in Executing Test cases, Test Procedures and QA Reports in Defect Tracking Tools.

Prepared the Test Evaluation Summary Reports, Defect Summary Reports.

Responsible in developing the entire QA process and manage QA status and Bug Reports.

Developed Function Libraries, Descriptive Programs in QTP using VBScript.

Extensive interaction with end users, Business users and system administrators to coordinate various job duties.

Strong skills in back end testing using SQL queries, generating reports to ensure data integrity and validate business rules. Performed Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.

Executed SQL commands to verify the DB2 database.

Work closely with the Developers and Business Analyst Teams in the review and modification of Application specifications.

Client: Telephone and Data Systems, Inc. (TDS) Madison, WI Mar ‘08 – July ‘10

Role: Sr. Software QA Tester

Environment: Quick Test Professional, Quality Center, LoadRunner, JUnit, Oracle, Windows NT/SunOS/Unix, JAVA, J2EE

Type of industry: Electronics / Wireless / Telecommunications

Telephone and Data Systems™ (TDS™) provides wireless, telephone and broadband services to more than seven million customers nationwide. TDS Telecom, headquartered in Madison, Wisconsin, provides voice, Internet and entertainment services, as well as business solutions, to customers in rural and suburban communities across the United States.

Responsibilities:

Analyzed the requirements and use cases.

Involved in QA Analysis, Testing, Debugging, Defect Reporting & Documentation.

Developed Test Plans and Test Cases. Performed Integration Testing, System Testing, Unit Testing, Functional, Regression, Load, Stress, Volume, Data driven Testing and end-to-end testing of overall application.

Applied Testing techniques like Boundary value Analysis, Equivalance class partitioning and Error Guessing.

Developed and executed automated scripts using QTP for Regression testing.

Prepared Test Plan, Test Cases and Test Scripts for Integration, System, Functional, Regression and User Acceptance Testing (UAT) according to the Functional Requirements and Design Specifications.

Performed Unit testing using JUnit and code review on preliminary software framework

for new modules.

Prepared Test summary Reports, Defect Summary Reports.

Participated in Walkthroughs and Defect report meetings periodically.

Developed system test plan and procedure to test VoIP protocols.

Modified and enhanced the Scripts for LoadRunner.

Monitored the Performance of the System retrieving huge records.

Tested the application in UNIX and Windows Environment.

Created UNIX shell scripts and processes to extract data from Oracle.

Involved in Functionality and reliability testing of database server communications.

File and record Extraction using FTP/Import/Export.

Client: Universal Studios, Los Angeles, CA July ‘06 – Jan ‘08

Role: SAP Tester/QA Analyst

Environment: Quality Center, QTP, SAP, Oracle, Windows NT/SunOS/UNIX

Type of industry: Entertainment

NBC and Vivendi Universal Entertainment have joined together to become NBC Universal, one of the world's Big media companies. NBC Universal is a group of highly skilled and motivated people focused on developing, producing and marketing the highest quality entertainment, news and sports programming, and location-based entertainment experiences, on a global basis. They have implemented SAP modules like MM, SD, FI-CO, PS.

Responsibilities:

Tested Sales and Distribution and Material Management modules.

Involved in the System Testing and Analyzing the Business Requirements.

Gone through the Business requirement documents and understand the requirements.

Prepared the Detailed Test Cases in Quality Center.

Involved in execution of test cases and validation of Data records in to SAP System.

Navigated through transaction code to validate the business functionality in to SAP System.

Performed Functional Testing, Regression Testing and Worked closely with User Acceptance Group.

Validated the IDOC inbound and outbound in to the Middle ware and in to SAP system.

Created and managed testing schedule and monitored completion of activities.

Managed testing of conversion and interface programs in SAP.

Developed Automated Scripts using QTP and created reports using Quality Center.

Involved in Data Integrity, System testing, Defect tracking until the final release of the product.

Client: Medela, Inc., McHenry, IL Jan ’05 – June ‘06

Role: Quality Assurance Tester

Environment: Test Director, WinRunner, LoadRunner, Java, Siebel, DB2, Oracle, Windows NT/SunOS/UNIX

Type of industry: Healthcare

Medela Healthcare U.S. is constantly developing innovative medical products to raise the standard of care in many areas including advanced wound care, cardio-thoracic, and other applications.

Responsibilities:

Participate in development lifecycle meetings including design reviews, code reviews, and test requirement reviews.

Reviewing periodic system requirements, test case development and execution of the test cases. Participated actively in defect tracking and management using Test Director.

Develop and execute test cases for component level testing (white/glass box) of a multi-tier client server application.

Involved in Java - Siebel Integration project and testing the application on Web Environment. Performed gap/Impact analysis during the project implementation.

Responsible for the Unit, System, Integration and User acceptance testing.

Involved in creating Test cases/Test scripts and Bug reports using Test Director.

Tested the screens using WinRunner 7.5.

Created and Performed Functional Testing, Regression, Performance and Acceptance Testing.

Extensively involved with End Users and System Administration to coordinate various duties.

Testing for implementation of Siebel CRM.

Client: Master Builders, Inc., Cleveland, OH Sep’ 02 - Oct’ 04

Role: SAP ABAP Consultant

Functions: MM, SD, IM and FI/CO

Environment: 4.6C [Oracle], Clear Quest - Type of industry: Construction / Chemicals

Assisted in requirement gathering and development of technical specifications for SPSI System enhancement.

Created New Inventory, New Sales, New Purchase/Receipt Extract for Legacy System.

Modified Purchase Order Create Program to accommodate new P/O Ref No.

Maintained defects and prepared defect reports in Rational Clear Quest.

Developed and tested interfaces and master data loads from legacy system to SAP R/3 system using Batch Input Sessions (BDC - Batch Data Communication) and Call Transaction. Worked on development of custom transactions using Dialog programming. Worked on ALV Reports, development of interfaces, reports, and data dictionary.

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