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Customer Service Medical

Las Vegas, Nevada, United States
February 09, 2018

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Maria Kirschner

Medical receptionist /Secretary

Las Vegas, NV 89134


To obtain an office position with a company offering growth and opportunity Authorized to work in the US for any employer

Work Experience

Patient service Rep/Receptionist

Presence Resurrection Medical Center - Chicago, IL June 2012 to June 2017

Answered all incoming calls,scheduled and confirmed patient appointments.Verified insurance coverage and determined patient balances to be collected.Triage all incoming calls to nurses and physcians.collected co payments and recorded payment transactions.EFfectively and promptly balance cash receipts and credit card receipts at the end of day.Use epic software to manage patient records and files.Reinforce and uphold patient's confidentiality as required by hippa and clinic


Suburban Endocrinology - Arlington Hts, IL

1997 to March 2012

• Handling incoming calls and respond to queries in a warm and professional manner

• Registering patients by following the office protocol

• Welcoming and checking in patients

• Maintaining and updating patients demographics and insurance information in the system

• Collecting of cash and credit card payments on account from patients

• Handling of all incoming/outgoing mails, facsimiles

• Scheduling appointment and making follow up calls for appointments

• Answered all questions pertaining to the patients billing accounts

• Copying of complete medical records for insurance companies/patients

• EClinicals Medical Software used it extensively on a daily basis Oakbrook Tr. IL Secretary/Receptionist

Cardio Medical Center

1991 to 1997

• Medical Billing and Practice Management

• Act as a gatekeeper for all incoming and outgoing calls from patients, insurance companies, doctors and hospitals.

• Greet and assist patients

• Schedule appointments for patients

• Coordinate and planned daily office luncheons and meeting with physicians Extensive customer service

Creative Graphics - Addison, IL

1989 to 1991

• Data entry and typing

• Accounts payable


College of DuPage


Lake Park High School - Roselle, IL


Additional Information

SKILLS: Proficient in Microsoft Word, Medical Medical Manager program and EClinical Medical Software. Excellent in interpersonal and communication skills.

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