Assistant Customer

Gladimir Mojica-Guzmán

**** ** **** ******** ****, Oklahoma 73139 Phone: 787-***-**** E-Mail: ac4eyq@r.postjobfree.com Objective

Qualified individual seeking a position as a Bank Teller. Accurate, diligent and detail-oriented individual with extensive experience in cash preparation and bookkeeping. Additional skills include effective communication, working under pressure, computer competences and integrity. Ability to multitask and prioritize workloads with little or no supervision. Ability to work within a team or individually.

Experience

Evertec September 2012 - present

Cashier (full-time)

Achieve work results through methods and actions that are consistently ethical and in total compliance with the laws, applicable regulations, code of ethics, corporate policies, guidelines, rules of conduct and employee manual. Compliance with internal controls and procedures within the processes performed. Maintain the quality of commercial deposits when processing them. Compliance with the established controls for the handling of transactions to guarantee an efficient operation. Establishment of strong links between peers and clients honoring commitments while understanding and anticipating their needs. Demonstrate a high sense of urgency creating an exceptional experience for customers that distinguishes the company from the competition. Take appropriate actions and solve customer's concerns effectively and efficiently. Maintain a clean and organized work area. Caribbean Temporary Services (CTS) June 2009 - August 2012 Cashier (part-time)

Achieve work results through methods and actions that are consistently ethical and in total compliance with the laws, applicable regulations, code of ethics, corporate policies, guidelines, rules of conduct and employee manual. Compliance with internal controls and procedures within the processes performed. Maintain the quality of commercial deposits when processing them. Compliance with the established controls for the handling of transactions to guarantee an efficient operation. Establishment of strong links between peers and clients honoring commitments while understanding and anticipating their needs. Demonstrate a high sense of urgency creating an exceptional experience for customers that distinguishes the company from the competition. Take appropriate actions and solve customer's concerns effectively and efficiently. Maintain a clean and organized work area. Education

ICPR Junior College - Hato Rey Campus May-August 2017 Professional Certification as Preschool Assistant Teacher. University of Puerto Rico - Río Piedras Campus August 2006 - December 2014 169 credits in Nutrition and Dietetics bachelor curriculum. Skills

• Effective listening and communication skills.

• Time and stress management.

• Languages (written and spoken): Spanish and English.

• Computer (MS): Word, Excel, Power Point.

References upon request.

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