Darlene Picard - **** Resume Page *

DARLENE PICARD

Residential: 780-***-**** Cellular: 780-***-**** Email: ac4evz@r.postjobfree.com PROFESSIONAL PROFILE

Professional and dedicated individual with 14 years’ experience at a senior administrative and program management level within the corporate, private and not for profit sectors.

Process driven to reach maximum benefits.

Maintains strong work ethics and applies positive flexible attitude in diverse settings.

Quality management experience leading to ISO accreditation.

Change management experience.

Corporate advancement in short period of time.

SKILLS

ISO 9001:2015 Lead Auditor; Working

knowledge of ISO 17065; 17025

Senior executive administrative support

Advanced Microsoft Office

Accreditation management processes Records management

Non-profit governance structure & operations Strategic planning processes

Risk management “Customer Experience” processes

Granting structures Stewardship & networking mechanisms

Financial & statistical report development Contract negotiation

Change management

PROFESSIONAL HISTORY

Senior Executive Assistant April 2017 - Present

Catholic Social Services – Edmonton, AB

• Supporting the Executive Vice President of the Catholic Social Services Ministries.

• Supporting the Director of Quality Improvement.

• Duties: calendaring; committee support; corresponding on behalf of the Executive Vice President; back-up to the CEO’s Senior Executive Assistant.

Executive Assistant / Quality Assurance Lead October 2014 – March 2017 Edmonton Waste Management Centre of Excellence (EWMCE) – Edmonton, AB

• Executive Team member for the organization by providing diverse support for organizational operations. Direct input on strategic planning, risk management, operational programs, and human resources.

• Senior administrative support to the Executive Team members – Executive Director, Director of Operations and Director of Finance.

• Secretary Officer position on the EWMCE Board of Directors. Provided senior administrative support to the governance structure of the organization and participates on the Finance and Administration governance committee.

• Quality Assurance Lead for the EWMCE Quality Management System (QMS).

• QMS lead for the Accredited EWMCE Certification Body for ISO 17065. Instrumental in obtaining and maintaining Accreditation status.

• Supervision of organizational administrative support staff member(s). Senior Executive Assistant March 2012 – October 2014 Delcon Development Group Ltd. – Edmonton, AB

• Senior Executive Administrative support to the Managing Director of Delcon Development and a Private Practice Chartered Psychologist who lead a multi-facetted organization ranging from land development, property management, private psychology practice and extensive philanthropic activities.

• Senior administrative support involving time management, document development, scheduling, with a high degree of confidentiality management.

• Supervisor of administrative support staff.

Darlene Picard - 2018 Resume Page 2

Administrative Team Lead October 2010 – March 2012 University of Alberta, Facilities and Operations – Edmonton, AB

• Executive Administrative support for the Executive Director, Planning and Project Delivery within the Facilities and Operations portfolio at the University of Alberta.

• Administrative Team Lead for diverse administrative support clerical pool. Supervision of three (3) direct reports and supported and assisted other lateral level Administrative Team Leads. Manager of Grants and Awards November 2006 – July 2010 Alberta Cancer Board/Alberta Health Services – Edmonton, AB

• Direct Executive Administrative support to the Vice President of Research and the International Research Advisory Committee.

• Managed the scientific cancer research granting and academic training awards program with an annual budget of $28 Million.

Prior to 2006 - Previous Employment Positions:

Office Manager – Bosco Homes – Edmonton AB October 2005 - November 2006 Manager of Allocations / Executive Assistant / Funds Development Coordinator / Volunteer Coordinator – Canadian Breast Cancer Foundation – Edmonton, AB March 2001 – October 2005 TRAINING EDUCATION

2017 ISO 9001:2015 Lead Auditor Certificate

2016 ISO 9001:2015 QMS Essentials – CSA

Group

2016 FOIP

2016 Measuring Key Processes & Customer

Experience – Excellence Canada

2016 WHMIS 2015

Management Studies Diploma (Partial) Grant

MacEwan Community College

Crystal Reports 1 (Intermediate)

Office Management Certificate

AB Fitness Leadership Certificate

REFERENCES

• Current employment and past position references are available upon request.

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