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Customer Service administration

Location:
Johannesburg, GP, South Africa
Salary:
9000
Posted:
February 09, 2018

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VUYOKAZI CYNTHIA KLAAS

Unit ** Sunset Valley Berger road; Midrand JOHANNESBURG

E-mail: ac4et3@r.postjobfree.com

Cell: 073-****-***

PROFILE

Objective: I am in search of a post in the Administration or Customer Service environment. Availability: Immediately

PERSONAL DETAILS

Citizenship : South African

Date of birth : 2nd March 1986

ID NO : 860**********

Gender : Female

Religion : Seventh Day Adventist

KEY SKILLS

Technical Skills

Computer Literate in the following programs:

• MS Word,

• MS Excel,

• MS PowerPoint,

• MS Access

• Internet

• Telecommunication

Interpersonal skills

• Friendly, hardworking, flexible and reliable.

• Believe in good team work.

• Fast learner.

• Good communication.

• Ability to face up to challenges.

• Ability to multi-task

• Maintain a positive attitude and work under pressure 2

Languages

• English (fluent)

• Sesotho (fluent)

• Tswana (fluent)

• Afrikaans (average)

• Xhosa (native)

WORK EXPERIENCE

EBENEZER MARANATHA INSTITUTE (GRADE 1 – 12)

1 LAUB STREET; CNR SELBY EXT; JOHANNESBURG

07 FEBRUARY 2017 – JULY

ADMINISTRATOR

Key responsibilities include:

• Handling calls and attending to parents

• Keeping a diary for the Principal

• Registering new learners

• Typing, Faxing and photocopying

• Responsible for SA SAMS

• Electronic and manual filling

DOUGLAS GREEN BELLINGHAM IN MIDRAND

OCTOBER 2016 – Promotor

Going to various events to promote different brands. Apr 2009 - Mar 2010 - Survey Assistant

University Of Cape Town (UCT) - Southern Africa Labour-Development Research Unit

(SALDRU) for National Income Dynamic Study (NIDS)

Key responsibilities included:

• Data capture

• Filing

• Answering and forwarding calls

• Typing

• Calling (confirming information)

3

2008-2009 and Aug 2013 – Nov 2014 Customer Service agent: Position - Cashier St Michaels Spar-Orkney

Key responsibilities included:

• Working at the till point

• Assisting customers with products

• Keeping the shelves neat

• Promoting Products and competitions

EDUCATION

2005 GRADE: 12

VUSELELA FET COLLEGE

English; Afrikaans; Business Economics; Comp typing; Office Practice and Computer Practice

2006 MANAGEMENT ASSISTANT N4; N5 & N6 (Completed N6 – 2015) VUSELELA FET COLLEGE

Communication, Information Processing, Office Practice and Computer Practice REFERENCES

Mrs Louise De Villiers

Project Manager (UCT) (SALDRU) (NIDS)

ac4et3@r.postjobfree.com

Tel - 021-***-****

Mrs B De Lang

Lecture at VUSELELA FET COLLEGE

Cell – 084-***-****

Tel - 018-***-****

ac4et3@r.postjobfree.com

Mrs. P MABHENA

PRINCIPAL at EBENEZER MARANATHA INSTITUTE

ac4et3@r.postjobfree.com

Tel – 011-***-**** / 082-***-****



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