Maria Rita Carlos-Ibarra

+63-977******* ac4eod@r.postjobfree.com PHP 20,000 Aklan, Western Visayas

Experience

Jan 2015 - Jun 2016

(1 year 6 months)

Sales Account Officer

Magnalux Digital Solutions Corporation National Capital Reg, Philippines

Industry

Computer / Information Technology (Hardware)

Specialization

Sales - Engineering/Technical/IT

Role

Sales Executive/Account Manager

Position Level

Supervisor / 5 Years & Up Experienced Employee

* Use various sales methods to get the sale;

* Evaluate customers needs and build productive long lasting relationships;

* Meet personal and team sales targets;

* Research accounts and generate or follow through sales leads;

* Attend meeting, sales events and trainings to keep abreast of the latest developments;

* Maintain and expand client database.

2012 - 2015

(3 years 1 month)

Site Manager

Meycauayan Memorial Park, Inc. National Capital Reg, Philippines

Industry

Property / Real Estate

Specialization

Maintenance/Repair (Facilities & Machinery)

Role

Management

Position Level

Assistant Manager / Manager

Monthly Salary

PHP 10,500

* Oversee operations on a day-to-day basis;

* Get things ready every morning by meeting the staff, preparing the site and carefully planning the work to be done for the day.

* Ensure that work is done safely, on time and within budget to the right quality standards;

* Monitor progress, oversee delivery of materials and carry out safety checks;

* Sort out any problems which could hold up work as they arise;

* Keep in close contact with members of their site team at all times, and liaise with architects, engineers, surveyors and planners;

* Ensure that work complies with building regulations and health and safety legislation as well as other legal requirements.

* Keep the clients/customers updated regularly on progress and development of projects;

* Acts as the first point of contact for members of the public and sub-contractors.

* Responsible in ensuring that the deadline for completing the work is met.

* Responsible for the whole site and/or for part of a project;

* Reports directly to the Executive Office;

May 2012 - Nov 2012

(7 months)

Front Office Supervisor

Citylight Hotel

Industry

Hotel / Hospitality

Specialization

Hotel Management/Tourism Services

Role

Supervisor/Team Lead

Position Level

Assistant Manager / Manager

Monthly Salary

PHP 15,000

* Manage the overall operational, budgetary, and financial responsibilities and activities of the department;

* Plan and implement systems and procedures that perform the work and fulfill the mission and the goals of the department efficiently and effectively;

* Plan and allocate resources of the Front Office to effectively staff and accomplish the work to meet departmental productivity and quality goals;

* Plan, evaluate, and improve the efficiency of Front Office department processes and procedures to enhance speed, quality, efficiency, and output;

* Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with company/hotel policies and procedures;

* Establish and maintain relevant controls and feedback systems to monitor the operation of the department and smooth flow of operations;

* Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness in the absence of an auditor;

* Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment;

* Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization;

* Perform other duties and responsibilities, as assigned.

Oct 2009 - May 2011

(1 year 8 months)

Resident Manager

Gran Prix Boracay Hideaway & The Sitio Boracay

Industry

Hotel / Hospitality

Specialization

Hotel Management/Tourism Services

Role

Hotel Manager

Position Level

Assistant Manager / Manager

Monthly Salary

PHP 45,000

* Help develop and implement Local Sales Marketing Plan, and ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.

* Ensure highest level of guest satisfaction by providing within corporate standard quality guest services and amenities.

* Help in managing the functions of all resort personnel through effective supervision.

* Assist in monitoring present and future trendds, practices and systems in the industry and ensure execution of competetive programs.

* Conduct daily inspection to ensure physical facilities are kept in ptimal condition.

* Monitor applicable laws and regulations and ensure compliance.

* Help in establishing and maintaining effective internal communications including weekly staff meetings to ensure optimum teamwork and productivity.

* Implement cost cutting measures through energy conservation to ensure minimum energy cost and utility consumption without sacrificing human comfort.

* Establish and maintain effective employee relations.

* Monitor cash fund disbursements made by the Bookkeeper including inventories, payables and random cash count of funds.

* Check and monitor high folio balance guest/s and immediately conduct settlement procedures.

* Monitor the prescribed working budgets and projections for the resort and make recommendations.

* Submit reports required by Management.

* Perform related duties and special projects as assigned by the Management.

Mar 2009 - Oct 2009

(8 months)

Resort Manager

The Panoly Resort Hotel, Boracay

Industry

Hotel / Hospitality

Specialization

Hotel Management/Tourism Services

Role

Hotel Manager

Position Level

Assistant Manager / Manager

Monthly Salary

PHP 18,000

As OIC, Resort Manager

* Ensure highest level of guest/s satisfaction by providing excellent and quality services.

* Conduct regular inspection to ensure the facilities and equipments are kept in optimal condition.

* Establish and maintain effective internal communications and conduct weekly staff and officers meetings to ensure optimum teamwork and productivity.

* Implement cost cutting measures to ensure minimal energy cost and utility consumption.

* Monitor cash fund disbursement by the Head Cashier.

* Submits reports to the President/CEO and/or the Management.

* Performs duties and responsibilities as required by the President/CEO.

As Front Office Head

* Responsible for the effective and accurate performance and operation of the staffs in Front Office Reception and Cashier, Guest Activity, Housekeeping, and Laundry.

* Handle and settle guest's complaints;

* Train all the hotel staff and OJTs of the standard operating procedures of the hotel;

* Ensure the quality of service provided by the staff to the guests.

* In the absence of the Resort Manager, I perform and attend all the matters at hand.

As Back Office Administrator

* Approve requisitions before an item or budget is released from the Purchasing Department.

As HR Administrator

* Prepares contracts, agreements and other pertinent documents for the old and new employees, trainees and associates.

* Ensures that 201 files are complete and evaluations are made according to schedule.

Dec 2008 - Mar 2009

(4 months)

Admin Officer/Registrar

St. Anne Academy of Meycauayan

Industry

Education

Specialization

Clerical/Administrative Support

Position Level

Supervisor / 5 Years & Up Experienced Employee

Responsibilities :

* Actively participate in implementing the school policies;

* Responsible for collecting tuition fees and other collectibles;

* Create announcements and documents for the school;

* Monitor progress of students under the On-the-Job training program;

* Generate new enrolees and maintain the existing students.

Sep 2006 - Jun 2007

(9 months)

Private Secretary/Admin Officer

Office of the City Vice Mayor

Industry

Government / Defence

Specialization

Secretarial/Executive & Personal Assistant

Position Level

Supervisor / 5 Years & Up Experienced Employee

Monthly Salary

PHP 10,000

*Manage daily activities and schedules of the Vice Mayor;

*Monitor production of the operations staff;

*Create and maintain coordinators and leaders for the Vice Mayor;

*Attend to constituents with requests and solicitations;

*Prepare vital and legal documents.

Apr 2006 - Aug 2006

(5 months)

Sales and Marketing Officer

Rockford Marketing Corporation

Industry

Electrical & Electronics

Specialization

Marketing/Business Development

Position Level

Assistant Manager / Manager

Monthly Salary

PHP 15,000

*Generate sales thru telemarketing and client visits;

*Maintain existing clients like Meralco, Batasan, Globe;

*Handle quotations requests from clients/contractors and end-users;

*Report directly to the General Manager.

Aug 2004 - Jul 2005

(1 year)

Business Development Officer

CIM Technologies, Inc.

Industry

Computer / Information Technology (Software)

Specialization

Training & Development

Position Level

Supervisor / 5 Years & Up Experienced Employee

Monthly Salary

PHP 18,000

* Creation of new clients and customers;

* Maintain good partnership with existing students and clients;

* Generate costing for the courses being offered;

* Formulate of Memorandum of Agreements;

* Promote and market the Training Center;

* Perform cutomer care service;

* Serve as the department head.

May 1994 - Nov 1999

(5 years 7 months)

Front Desk & VIP Lounge Concierge

Manila Diamond Hotel

Industry

Hotel / Hospitality

Specialization

Hotel Management/Tourism Services

Position Level

1-4 Years Experienced Employee

Monthly Salary

PHP 10,000

RESPONSIBILITIES:

As Front Desk Lobby Concierge

* Information desk clerk;

* Conduct show-room and hotel tours;

* Assist guests in ticketing matters;

* Customer care service.

As VIP Lounge Concierge

* Perform tasks of a Lobby Concierge;

* Reception and cashier clerk;

* Assist housekeeping staff in attending to guest rooms;

* Prepare VIP floor access keys.

Education

1993

Adamsom University

Bachelor's/College Degree in Engineering (Computer/Telecommunication) Philippines

Major

Computer Engineering

CGPA

93.0 / 100.0

1988

Meycauayan Legaspi Jr. College

High School Diploma in Secondary Education Philippines

CGPA

90.0 / 100.0

Skills

Advanced

Management and Administration, Customer Service, Computer Literate, MS Office

Intermediate

Business Development/Marketing, Adobe PhotoShop

Languages

Proficiency level: 0 - Poor, 10 - Excellent

Language

Spoken Written

Filipino

10 10

English

9 9

Jobstreet English Language Assessment (JELA)

Date Taken

13 Aug 2011

Score

32/40

Additional Info

Expected Salary

PHP 20,000

Preferred Work Location

Western Visayas

Other Information

Summary of Skills:

o Excellent Customer Relation Skills;

o Fluent in both English and Tagalog languages;

o Proficient in Microsoft Office Applications;

o A Non-professional driver;

o Can easily adapt to any work environment;

o Can work with minimal supervision;

o Willing to be trained;

o Independent but a team player;

o Ability to easily establish good rapport;

o Familiar in both City and Provincial settings and market;

o A traveler.

About Me

Gender

Female

Age

45 years

Telephone Number

+63-097*-*******

Address

Dormitels, Boracay Island,, Malay, 5608, Aklan, Western Visayas, Philippines

Nationality

Philippines

Contact this candidate