Martha Lee
Administrative
Greeneville, TN *****
<ac4ekr@r.postjobfree.com> 423-***-****
My last position I worked as a Licensed Tax Professional from 2006-2016. Seasonal work!
** ***** **** ******ence in Customer Service; Retail, Organization; I have work experience as an Administrative in Management and Organization, Auditing and Logistics Experience;
WORK EXPERIENCE:
Licensed Federal Tax Professional
H&R Block - Greeneville TN - January 2006 to 2016, Scheduling, Office Procedures, Troubleshooting, Tax Specialist, Confidentiality, CS, Prepared Client's Taxes; Personal, Office, and Walk-in's; Answered Telephone, Filing, Fax;
Knowledge of Tax Laws (updated)
Used Calculator, Copier, Fax machine, Telephone; I worked as the Office Manager for the (2014) Season.
Volunteer Work
(Temporary Fill In)
Coordinator for Non-Profit Org., CEDnet
Confidentiality, CS Knoxville, TN - March 2007 to July 2007
Membership Recruitment/ North East Tennessee Area
Called Potential Members in (33) Counties
Achieved Memberships, Contacted County Officials
Assembly Line Worker/ Production
TI Automotive Systems - Greeneville, TN - September 2002 to February 2005 Trained: Crimper, Leak tester, Press Operator, Titeflex Cutter, Stock Chaser, Inventory, Zoned Area
Customer Service
Representative/CSA
Citi-Commerce/Randstad - Gray, TN - August 2001 to January 2002; Received Incoming Calls, FAV/USAC (Ford Roadside Service), Dispatched Service, (Country Wide), Determined Members Safety and Need; Used; Windows, Acclaim System, Mapping Software
Compliance Clerk
Landair-Forwardair - Greeneville, TN - November, 1997 to October, 1999 Safety Department: Audited Drivers, Data Entry,
Scanned Driviers Log Sheets, Answered Telephone, Filing, Handled Customer Complaints Used; Fax, AS-400 Software & JJ Keller Software, Logistics, Fax Machine
CSR/Pharmacy Technician
CVS/Revco - Greeneville, TN - September, 1995 to March, 1999; Sales, Cashier, Answered Telephone, Pricing,
Filled Prescriptions, Inventory, Zoning, Customer Service Representative
Customer Service Rep,
Wal-mart
Greeneville, TN - January, 1985 to August, 1995 Jewelry Dept.: Sales, Inventory, Training, Zoning,(seven yrs.); Electronics Dept.: Sales, Cashier, Zoning, (one yr.); Photo Lab: One Hour Processing, Chemical Mixture, Printing, Sales (two yrs.)
RA Manager
Rainbow Homes - Greeneville, TN - April 1990 to May 1991 Supervised Employees;(5-6)
Managed Adult Resident's w/Life Challenges; (10-13) Managed Monthly Budget/ Household
Issued Medicines; Assigned Chores/ Residents
Shopped for Resident's/ Appartment Clients;
Assistance w/ Personal Checking Accts.,/ Shopping
EDUCATION:
Bachelor of Science, Business/Organizational Management, Tusculum College - Greeneville, TN
2006 to 2011
Certificate/Certification in Data Typist Course/ Office Education/ Completed (1110 hrs), Greeneville-Greene County Technical Center - Greeneville, TN 1981 to 1982
High School Diploma
Greeneville High School - Greeneville, TN
September 1970 to June 1971
SKILLS:
CSR, CSA, Sales, Retail, Management, Supervisory, Training; Computer Skills; Personal Laptop, Microsoft Office Word 2007; Word, Power Point, Microsoft Work; Word Processor, Task Launcher, Knowledge of Excel, One Note 03;