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Customer Service Sales Representative

Sicklerville, New Jersey, 08081, United States
February 08, 2018

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Professional Resume – Maria C. Mingroni Page *

Maria C. Mingroni

** ******* ***** ****, ************, NJ 08081

Mobile: 609-***-****


OBJECTIVE: To obtain a position that will permit me to utilize my experience and knowledge in the health care field with the opportunity to advance and grow within the organization. PROFESSIONAL EXPERIENCE:

Staff Pharmacist - CVS Pharmacy – Turnersville, NJ 3/2013 – Present

Prepares medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities.

Dispenses medications by compounding, packaging, and labeling pharmaceuticals.

Controls medications by monitoring drug therapies; advising interventions.

Completes pharmacy operational requirements by organizing and directing technicians' work flow; verifying their preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.

Provides pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies.

Develops hospital staff's pharmacological knowledge by participating in clinical programs; training pharmacy staff, students, interns, externs, residents, and health care professionals.

Complies with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration by monitoring nursing unit inspections; maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management on needed actions.

Protects patients and technicians by adhering to infection-control protocols.

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Contributes to team effort by accomplishing related results as needed. Floater Pharmacist - Sam’s Club Pharmacy – Williamstown, NJ 10/2009 3/2013

Pharmacist - rotating within district. General Pharmacy Duties required by Pharmacist

Responsible for customer service, accurately dispensing 100’S OF PRESCRIPTIONS.

Preparation for new stores/grand opening Responsible for service to increase sales in high volume stores Clinical Review Pharmacist – Pharmacare INC – Clark, NJ (PART TIME) 1/2008 10/2009

Clinical review of medications in Long Term Care Facilities in South Jersey

Prepare in-service medications for residents and conduct quarterly meeting

Review patients medications with Doctor/patients and families Staff Pharmacist – CVS Pharmacy – Galloway, NJ 1/2008 10/2009

Pharmacist – General Pharmacy Duties required by Pharmacist

Responsible for customer service issues and complaints

High volume store 2600 prescriptions per week

Professional Resume – Maria C. Mingroni Page 2

Pharmacist Regional Support – CVS Pharmacy – Runnemede, NJ Camden, NJ 01/2001 10/2009

Regional Support Pharmacist – Re-organizing stores, training, to maintain productivity.

Staff support, customer service training, focusing on empathy and patience.

Working with Pharmacy Supervisor to implement new ideas focusing on customer service issues

Dealing with every day general pharmacist duties Professional Pharmaceutical Sales Representative – 6/1999 2/2003 Aventis Pharmaceuticals – (Marion-Russell)

Responsible for the sales growth within my focused market territory

Meet with Physicians reviewing my assigned products that meet their focused care.

Meeting with Physicians on a daily build relationships with them

Organize programs that fit the Physician’s needs

Account ability for numerous samples and accuracy

Product knowledge and administrative duties required of Pharmaceutical sales representative

Maintain state and federal compliance

Manager Pharmacist in Charge – Acme Pharmacy – Glassboro, NJ 11/1996 6/1999

Managing inventory control and staff

Scheduling staff and business development

Handle multiple projects simultaneously while consistently meeting strict deadline schedule

Direct community and marketing efforts to maintain optimal sales goals

Exceeded generic drug quota 100% each year

Maintain state and federal compliance

Enforce state and federal compliance

Train staff on compliance and implement product knowledge training Pharmacy Manager – CVS Pharmacy – Clementon, NJ/Philadelphia PA 6/1988 10/1996

Pharmacist Manager – successfully managed a high volume store.

Responsible for inventory control, technician staffing, staff hours, staff payroll, staff training

Responsible for state and federal compliance

Met and surpassed monthly sales goals on a regular basis

Responsible for marketing, advertising and promotions for Clementon CVS store

Worked with regional managers to develop and monitor a comprehensive marketing action plan which resulted in annual revenues over 200%

Pharmacy INTERN – CVS – Philadelphia PA 06/1988

Assisted Pharmacist in filling prescriptions, preparing and ordering pharmacy inventory

Performed audits on narcotic inventory

General Pharmacist duties

Professional Resume – Maria C. Mingroni Page 3


Temple University School of Pharmacy – Philadelphia PA Bachelor of Pharmacy 1991

Licensed in New Jersey and Pennsylvania

Our Lady of Mercy Academy

High School Diploma - 1983



First year graduating class 2nd Semester 01/2013 05/2013 Course Units

PhPr 801A - Introductory Pharmacy Practice Experiences (IPPE) 2 PhPr 887 - Individualized Medicine & Applied Pharmacogenetics 3 PhPr 805B - Pharmacy Practice 1

PhPr 806B - Pharmaceutics Lab 1

PhPr 816A - Patient Assessment 3

Pcol 821 - Case Discussions 1

Pcol 836A - Chemotherapy of Infectious Disease 3

PhPr 861A - Statistical Methods 2


Dr. Nicholas Depace Phone: 215-***-****

Brandi Saia Emolo Phone: 609-***-****

Nonnie Unkow Marchetti Phone: 609-***-**** Email: Joe Dweck Phone: 917-***-**** Email: Robert Cimorelli Phone: 856-***-**** Email:

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