Application Consultant / IT

ERP Manager ~ Application Consultant

Qualifications Profile

Seasoned, multifaceted, and innovative IT professional, with diverse experience in consulting, technical support and services, and IT operations management. Adept at designing and developing systems, networks, software, and hardware, combined with expertise in analyzing and recommending standard process improvements. Equipped with proven ability to effectively direct technical teams, technology departments, and technical projects toward attainment of common goals and objectives. Armed with excellent communication and interpersonal aptitudes in interacting and establishing positive rapport with various professional in all organizational levels.

Areas of Expertise

Network Administration

Enterprise Resource Planning

System Conversion

System Process Consulting

Project Management

Staff Supervision and Training

Delivery and Distribution

Logistics Operations

Process Manufacturing

Professional Experience

Innovia Consulting, Onalaska, WI

Senior Application Consultant Feb 2017–Jan 2018

Served as process food manufacturer subject matter expert, liaising between customer and project team for developing standard process improvement recommendations, system hotfixes, and upgrades

Spearheaded the life cycle of customization projects, which involve scope analysis and design, development, testing, and installation

Handled the software licensing for Microsoft Dynamics NAV and ISVs

Key Highlights:

Rendered support to Microsoft Dynamics Navision (NAV) with multiple versions and its affiliated independent software vendors (ISV), including ChargeLogic, Lanham EDI, Lanham E-Ship, Equisys Zetadocs, Jet Reports, and Avalara AvaTax

Schoep’s Ice Cream, Madison, WI

IT/Logistics Executive Apr 1999–Feb 2017

Supervised 4 managers and more than 35 employees, while managing IT, purchasing, production scheduling, distribution, and inventory control

Oversaw logistics operations across the United States which included Hawaii, Alaska, and Puerto Rico

Developed and conducted capital expenditure planning, contract negotiations, and vendor relations

Rendered assistance in developing IT Infrastructure of Windows servers, Windows personal computers and laptops, Intermec handhelds, Apple (iMac, iPad, MacBook, iPhones), and other mobile devices

Conducted installation of Microsoft Navision in 2004 and experience with multiple upgrades and hotfixes

Key Highlights:

Played in integral role in the conversion of direct store delivery (DSD) handheld systems, as well as its integration into Microsoft Dynamics NAV

Minimized inventory variances to less than 1% absolute

Initiated one of first installations of NAV within SQL server on Hyper-V environment

Created and organized Visual FoxPro reports to run through a scheduler and published monthly reports using NAV (SQL) as the data warehouse

Generated over 1000 Jet Reports, including companies’ profit and loss statements

SQF (“Safe Quality Food”) Level III Certification

Earlier Career

Scientific Protein Labs, Waunakee, WI

IT Manager and Y2K Coordinator

Schoep’s Ice Cream, Madison, WI

IT Manager and Office Manager

Education

Associate’s Degree in Data Processing (GPA: 3.56)

Western Wisconsin Technical institute, La Crosse, WI

Professional Development

Certifications:

Lanham EDI for Microsoft Dynamics NAV Certification

Trainings:

Fourth Shift MRP II Administrator Training

Windows Server Administrator Training

Jet Reports Training

Professional Affiliation

NAVUG-Microsoft Dynamics NAV User Group

Technical Skills

Microsoft Applications: Visio, SharePoint, Visual FoxPro, Dynamics NAV (SQL Server)

VAX Mainframe Netware Servers Windows Virtual Server Environment Mainframe Environment

Competent Office 365 Skype ConnectWise Support Ticket Tracking Software

Barracuda SPAM Filters WatchGuard Firewalls

Cisco Routers & Switches Data Warehouse SBT Accounting Software

Wireless Access Points Printers Camera and Keyscan Security Access System Avaya Phone System

Timeclock Systems Zebra Label Printers Global Data Synchronization Network

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