AKEVIA DARDEN 202-***-**** ac4eja@r.postjobfree.com
**** ******* **** ********, ** 20746
Financial Analysis Information System Operations Support Clients Relations Process improvement
Positioned to deliver quality service, innovative operational efficiency and cost reduction
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Personal Profile
Success driven and hardworking entry-level professional armed with in-depth knowledge and hands-on experience in client’s relations, financial analysis, business administration, technical support, investigative procedure, financial reporting, and facilitating process improvement initiatives. Analyze quantitative and qualitative data. Result oriented professional with well-developed ability to streamline and optimize financial operations to ensure organizational needs are met and expectations exceeded. Known and respected as a creative solutions provider with track record of combining business administration knowledge with extensive customer service experience to achieve personal and organization goals. Dedicated and detail-oriented with strong communication skills, written and orally, complemented by extensive education and on-going professional development. Self-motivate and requires minimum supervision.
Educational Qualifications
Study Abroad:
Howard University, Madrid, Spain Summer 2017
Howard University, Panama City, Panama Spring 2017
Howard University - Bachelor of Science December 2017
Major: Economics Minor: Business Administration
Core Skills And Expertise
Financial Analysis & Modeling
Process Automation
Econometrics
Strategic Financial Planning
Board Relations
Report Generation
Financial Data Analysis
International Commercial Policy
Financial and Operational Reporting
Cost Containment
Problem Resolution
Operations Analysis
Relationship Management
Process Re-engineering
Team Leadership
Professional Experience
Matthews Protective Services –Accounts Payable Clerk Nov. 2016 – Dec. 2017
Paid employees by receiving and verifying expense reports; prepared checks
Researched and resolved all payment problems
Matched purchase orders to invoices and entered invoices into computer
Reconciled processed work by verifying entries and comparing system reports to balances
Charged expenses to accounts and cost centers by analyzing invoices, reports and recorded entries
Ocean Prime – Cocktail Waitress/Bartender Sep. 2016 – Nov. 2016
Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict
Maintained a calm demeanor during periods of high volume or unusual events to keep operations to standard
Ensured high customer satisfaction through greeting customers and assisting with questions
Succotash – Waitress Aug. 2015 – Sep. 2016
Explained how various menu items are prepared
Provided fast and courteous service to customers
Prepared and served beverages and expedited food orders
Long & Foster – Administrative Assistant Jul. 2011 – Aug. 2015
Answered telephones, directed calls and received messages
Met individual goals and contributed to the organization overall service improvement goals through the demonstration of professional service skills
Computed, recorded, and proofread data and other information, such as records or reports
Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly
Recorded, transcribed and distributed minutes of meetings
Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices
Volunteer Experience:
Disaster Relief (Hurricane Irma 2017)
Volunteered for Matthews Protective Services to provide services and assistance to individuals affected by the destructive storm
Department of Education – Intern (2016)
Office of Secretary Intern; I worked under the Executive Management Staff as an Administrative Assistant and utilized excellent customer service skills while acting as the liaison between employees and customers. I calculated hours and submitted payroll to ensure timely distribution of funds. I created invoices weekly using Excel spreadsheets. I filed documents to maintain an organized and efficient office environment. I trained as a new administrative assistant and performed HR functions.
Additional Credentials
IT Skills
Windows, Microsoft Office Suite: Excel, Word, Outlook, PowerPoint and Access, QuickBooks
References Available Upon Request