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Executive Administrative Assistant

Upper Darby, Pennsylvania, United States
February 08, 2018

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Jessica Washington

Upper Darby, PA *****


Executive Administrative Assistant

Maximize Productivity and Efficiency

Enthusiastic, insightful professional with proven leadership and problem-solving abilities and record of incorporating and implementing new procedures. Independently manage multiple priorities and excel in fast-paced environments while delivering outstanding support and customer service. Trusted partner and indispensable asset who takes initiative to facilitate company goals and executive success.

Areas of Expertise:

Budgeting Calendar Management Scheduling Office Management

Report Creation Timesheets Vendor Relationships

Professional Experience

FINRA, Philadelphia, PA 2007 – 2018

Executive Administrative Assistant II / Office Manager

Supported Associate Director, 5 managers, and 60 employees. Scheduled and coordinated daily staff meetings. Performed general administrative tasks and managed office supply inventory. Prepared and processed incoming / outgoing mail and screened / routed incoming phone calls. Maintained conference room calendars.

Organized annual health fairs and secured partnerships with 50+ vendors; managed all logistics for increasingly attended events which have generated positive life / health results for 75% of staff.

Enabled staff and district office to meet all exam quotas by generating time-sensitive reports for management team and providing exceptional administrative support with correspondence, scheduling, time tracking, and other functions as needed.

Improved department morale by organizing various special events and activities.

Tracked time for 65 employees, researching and resolving discrepancies before strict deadlines and ensuring on-time payments.

Assisted and greeted clients, efficiently directing individuals and phone calls to appropriate persons within organization.

Facilitated smooth daily operations by managing inventory of high-demand items, including office and kitchen supplies.

Served as point of contact for vendor relationships, ensuring quick resolution of equipment and supply issues.

Ensured security by issuing building and office badges to staff and clients.

Assisted district employees with various duties, filling in for support staff based on business needs.

Jessica Washington Page Two

Additional Experience


Office Manager


Executive Administrative Assistant

Education / Certifications

Coursework towards Bachelor of Science, Business Administration (BSBA), Philadelphia Community College, Temple University, Drexel University, Philadelphia, PA

Business Administration Coursework, Strayer University, Springfield, PA

Certification, Computer Business Applications-Drexel University, Philadelphia, PA

Certification, Leadership Management Training, Drexel University, Philadelphia, PA

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