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Customer Service Representative

Philadelphia, Pennsylvania, United States
February 08, 2018

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Lizette V. Lloyd

**** * ** ** ******

Phila. PA. 19143



To obtain a position within a facility would allow me to utilize my experience and acquired

education skills.

EDUCATION: 1977-1981 Robert e. Lamberton 76 th Woodbine Ave. Phila. Pa.

2003-2004 Star Technical Institute 1570 Garrett Rd. Upper Darby

Multi-Skilled Health Technician-Diploma:

*Phlebotomy, Anatomy Physiology Procedures. Transportation and process Urine/Blood collection,

Medical Terminology, Clinical Procedures(Vitals signs, injections,etc) EKG’s. ServSafe National

Restaurant Association- Certificate of Completion. *Blue Cross/Blue Shield- Certificate for

Customer Service Professional.


Aug 2015- Current LAZ Parking (Ciro Green) 2930 Chestnut Phila . Pa.19103

Customer Service Representative:

* Greet all customers when entering the garage to make sure they know where to park.

* Collect all tickets from exit machines and sort/file.

* Cashier Reports completed and filed. Also handle cash on site.

* Answer phones and general office duties.

* Patrol all garage floors and monitor computer cameras.

May 2007- Aug 2015 Aramark (Citizens Ball Park) Philadelphia, Pa. 19148

Concession Stand Manager:

* Responsible for the accuracy of all inventory.

*Ensured that all money reflects all inventory sold.

*I am responsible for 13 employees.

September 2005-April 2007 Associated Hearing Center, Inc. Upper Darby, Pa.

Billing Assistance:

*Utilized Navinet to ensure insurance coverage I.e., Aetna, Blue Cross/Blue Shield,

Keystone East, Etc.

*Health Partners sent out certified mail after billing efforts.

*General Office Duties.

July 2003-March 2005 Chandler & Thakur Medical Group Upper Darby, Pa.

Medical Assistance:

*Vital Signs, Chart height/weight, patient assessments, urinalysis, injections, EKG’s

*Labeled lab specimens for transport. Process Lab request forms.

*Communicated with various pharmacies, I.e., patient medications.

*Medical billing and coding. Schedule/ confirm appointment, General office duties.

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