February *, ****

It is with great interest that I respond to your Pharmacy Benefits Representative opening.

I am enthusiastic about the scope of the role and I am confident that my experience and abilities will complement the position. Please allow me to highlight my skills as they relate to your stated requirements.

• Seasoned office administrator with proven years office experience within a health care environment

• Excellent written and bilingual communications skills, effectively interacting with billers, patients and clients

• A reputation as a self-directed, professional assistant who uses his initiative and resources to successfully complete projects in a fast-paced work environment with demanding deadlines

• Advanced computer skills in MS Office, EMR (electronic medical records), Medical coding and billing

• Comprehensive appreciation of attention to detail

I would welcome the opportunity to meet with you for an in-depth discussion; and am available for an interview at your earliest convenience. Please contact me at 610-***-**** or @ac4eh4@r.postjobfree.com to arrange a time and date for us to meet.

Thank you for your time and consideration. I look forward to speaking with you soon.

Sincerely,

Steven Nazario

Enclosure

STEVEN NAZARIO

425 E. Broad Street

Bethlehem, PA 18018

610-***-****

ac4eh4@r.postjobfree.com

SKILL SET

• Professional administrative assistant with 3 years of experience in a health care delivery environment ensuring effective and compassionate care delivery and flawless data management. Excellent written and verbal bilingual skills; fluent in Spanish

• Self-directed, resourceful and collaborative in successfully completing projects in a fast-paced work environment with demanding deadlines

• Advanced computer skills in MS Office, EMR, Medical coding and billing

• Acting Member of Pa Health Department’s HIV State Planning Group, Voting Committee Member

PROFESSIONAL EXPERIENCE

New Directions Treatment Services, Bethlehem, PA Administrative Assistant/I.D. Prevention Counselor/HCV Case Manager

12/14 – 10/17

• [12/14 – 11/16] Office Administrator: Support the delivery of high-quality patient-centric mental health care, assisting in intake, insurance coverage and discharge referrals. Responsible for maintaining accurate EMRs, managing and troubleshooting technical issues and resolving data discrepancies. Responsible for establishing and orientating new clinical staff to EMR, including pre-generated client documentation materials. Assess medical documentation to ensure appropriate coding and billing. Responsible for office payroll process.

• [5/15 – 10/17] I.D. (Infectious Diseases) Prevention Counselor: responsible for planning and execution of outreach efforts to targeted high-risk HIV/STD populations using a harm-reduction framework. Establish a personalized prevention plan in collaboration with clients to support risk reduction. Administer testing and referrals to additional social and medical support services, establishing an ongoing working relationship. Report confirmed cases of infectious disease to appropriate surveillance agencies as mandated by state regulation. Relate testing results to client and ensure continuum of care and treatment of infection.

• [11/16 – 10/17] HCV (Hepatitis C) Case Manager: Responsible for all aspects of outreach, screening and prevention activities. Create and manage database of client information. Establish trust and encourage ongoing self-efficiency including coordination of medical care, documentation of need, overcoming barriers to treatment. Assess client’s need of supportive services, including services to secure housing, public insurance, transportation to medical appointments, etc. Maintained high level of compassionate client support in resolving family and health care challenges in a disenfranchised patient population.

• [3/17] HCV Training Coordinator: Train staff on administering screening materials, proper client documentation and data collection. Qualify member to administer screening materials within clinical office setting.

HIV Planning Group (HPG), Commonwealth of Pennsylvania Department of Health – Harrisburg, Pa HPG Voting Committee Member / Assessment Sub Committee Co-Chair/HPG Steering Committee Member/Recruitments Sub-Committee Member

01/17 – Present

• HPG Voting Committee Member: Member of a 20 person statewide committee, representing stakeholders, clinical and planning partners, and Department of Health Directors. Responsibilities include reviewing program activities and initiative effectiveness as it relates to the PA HIV Care and Prevention plan for all Ryan White Funded (Parts A-D) Programing. Vote on official HPG decisions and initiatives.

• Assessments Subcommittee Co-Chair: Responsibilities include heading the Assessments Subcommittee meeting times, while supporting Chair in formulating conversation around assessing the state’s HIV Care and Prevention Plan. Represent Chair holder in the event of an absence assuming all responsibilities as it relates to Chair’s position (heading meeting and reporting meeting minutes to larger group body). Participate in HPG Steering Committee.

• Steering Committee Member: responsibilities include formulating and reviewing itinerary for current and future HPG meetings for the planning group at large. Participate on conference calls outside of two day meeting on location with other steering committee members. Approve presenters and presentation ideas for consideration and/or implementation to the PA HIV Care and Prevention Plan.

• Recruitments Sub-Committee Member: Responsible for reviewing and scoring applicants for the HPG membership on a bi-annual rolling basis. Vote on new memberships to HPG as needed.

Sven Prof Designs, Bethlehem, PA Owner/Self-Employed

Aug 2012 – Nov 2016

• Professional Cosmetological Services. Self-Employed as a freelancer. Job varied such as depending on client needs.

1741 Terrace and Tap Room Restaurants – Hotel Bethlehem Bethlehem, PA Server

Jun 2012 - Jan 2013

Mama Ninas Foccocheria, Bethlehem Server

Jul 2007 - Jun 2012

COMMITTEES - MEMBERSHIPS

HIV Planning Group Commonwealth of PA Department of Health, Harrisburg PA - Voting Committee Member; May 2017 - present

EDUCATION

Northampton Community College, Bethlehem A.A. Hospitality and A.A. Theater Arts; Sept 2006 – June 2010

Metro Beauty Academy, Allentown, PA – Licensed Cosmetologist - Valedictorian; Sept 2010 – June 2012

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