TDUDLEY ZOELLER

**** *** ******, ************ **, 28306

210-***-****

ac4egy@r.postjobfree.com

http://www.linkedin.com/pub/tdudley-zoeller/89/97a/931/

PROFESSIONAL SUMMARY

Operations and Training Manager with a previous Secret Security Clearance and over 10 years of proven experience in team building derived in the United States Army and the public business sector. Trained and instructed groups as large as 120 individuals in a fast-paced, dynamic work environment. Extensive practical application of sound judgment and mature decision making during 425 force protection and security missions in Kandahar Province, Afghanistan. Demonstrated ability to lead multinational teams in excess of 15 personnel in mission planning, complex operations, and successful achievement of time sensitive company goals. Proven ability to work in concert with persons of diverse cultural backgrounds which resulted in securing 4 villages, opening 2 schools, and bringing stability to an area of 20 square kilometers. Career supported by a Bachelor of Business Administration.

Leadership

Strategic Planning

Personnel / Project Management

Operations Management

Risk Analysis / Control

Training and Development

Policy Implementation

Organization / Communication

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Walmart Distribution Center 6040, Hope Mills, NC May 2015 – February 2018

Area Manager, Floor

Supervised and developed associates and leaders in areas responsibility by assigning duties and coordinating workloads, monitoring performance feedback, teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in hiring, promotion, coaching, teaching, and evaluation of associates and leaders.

Implemented the business plan for area responsibility by communicating goals and managing staff and scheduling, assigning duties and coordinating workloads in order to achieve facility goals.

Ensured quality and safety standards where achieved and maintained for area of responsibility by ensuring associates where trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.

US Army Garrison, Staff Judge Advocate Office, Fort Bragg, NC December 2014 – May 2015

Tax Assistance Coordinator (DOD Civilian)

Managed the daily operations of Fort Bragg Tax Center, including the training and certification of 55 tax preparers, adherence to IRS regulations and the meeting or exceeding of established department goals.

Oversaw 55 VITA volunteers on preparing and electronically filing federal and state income tax returns

Performed daily duties as Level Two Quality Reviewer, ensuring the correct and accurate preparation of client income tax returns prior to transmittal to the IRS.

Responsible for the direct training and certification by the IRS of each individual in Personal Income Tax preparation and the establishment and strict ethics and quality standards

Ensured personal information is protected in accordance with the Privacy Act and confidentiality requirements.

Performed general troubleshooting and maintenance of all Tax Center computer systems and equipment.

TDUDLEY ZOELLER, PAGE 2

UNITED STATES ARMY – Various Locations 2006 - 2014

Platoon Sergeant / Operations Manager 2013 - 2014

Managed the training, physical fitness, scheduling, and professional development of 48 tax preparers at the Fort Bragg Tax Center resulting in the filing of 16,126 tax returns, $3.2M in saved preparation fees and garnered over $26.5M in refunds

Responsible for the direct training and certification by the IRS of each individual in Personal Income Tax preparation and the establishment and strict ethics and quality standards

Performed daily duties as Level Two Quality Reviewer, ensuring the correct and accurate preparation of client income tax returns prior to transmittal to the IRS

Provided personal and professional development by conducting monthly performance reviews with all individuals covering all aspects of job performance

Infantry Squad Leader / Mid – Level Manager 2009 - 2013

Managed the professional development and training of a 9-man Infantry Squad; responsible for the individual’s performance in marksmanship, physical fitness, and individual job skills

Conducted, planned, and implemented 425 joint force protection and security operations with Afghan National Army Forces while deployed in support of Operation Enduring Freedom

Trained and instructed 120 Soldiers on Counter Insurgency Tactics and Operations based on US Army doctrine and first-hand experiences

Maintained accountability of over $1M in mission critical equipment, weapons, and vehicles with no losses or destruction of equipment; maximized the use of $20K in funds while directing multiple cash for work projects, employing over 125 local Afghan workers in Kandahar Providence, Afghanistan

Planned and implemented the opening of an Afghanistan Security Forces training facility; efforts resulted in training and proficiency of over 250 Afghan National Army Soldiers

Served additional duties as Air Movement Officer, responsible for the preparation, certification, and movement of all company equipment worldwide, valued in excess of $10M

Team Leader 2006 - 2009

Oversaw the supervision, training, moral, health/welfare of 5 team members and team equipment worth $500K; developed and conducted multiple training programs resulting in 30 Soldiers becoming proficient vital job specific skills

Played a vital role in 380 security patrols while deployed to Iraq, providing security and quality of life improvements to Kirkuk Providence and Mosul

Maintained and analyzed a weekly report of fuel usage by 3 local Afghan National Police Force checkpoints; resulting in a 35% decrease in fuel waste for the local Area of Operation

Advised and assisted Squad Leader with the coordination and management of multiple civil works projects and cash for work programs in Kandahar Providence, Afghanistan valued in excess of $200K

Strictly enforced safety procedures during training and deployments in support Operations Enduring and Iraqi Freedom; resulted in no loss of equipment and no injuries to personnel

EDUCATION / CERTIFICATIONS

Bachelor of Business Administration, Schreiner University, Kerrville, TX – 2003

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