Rusty G. Phelps

**** **** **** ***

Cicero, NY **039

315-***-****

July 2014-Present; United Parcel Service

Hancock International Airport, Syracuse, NY

Air Cargo Handler

Responsible for all aspects of next day air cargo shipping and receiving which includes but is not limited to; marshalling aircraft, parking/pushback of aircraft, deicing when necessary, perimeter setup and teardown, securing and boarding of aircraft, offload/loading of priority shipments, package scanning and sorting by destination, and multiple recordkeeping requirements. Activities involve the operation of numerous pieces of specialized heavy equipment and adherence to very specific safety and security guidelines from the FAA, Airport and UPS.

Sep. 2011-Dec. 2015; Sun Chevrolet

Chittenango, NY

Quality Control Manager / Facilities Manager

Responsible for oversight and cooperative interaction of all dealership departments and outside vendors to insure proper reconditioning, repair, display, storage, sale and delivery of new and used vehicles. Oversee any customer complaints to guarantee acceptable resolutions for all parties involved. Insure that quality standards of owner and all legal requirements are being met on a daily basis. Perform purchasing duties, authorize payments, oversee contractors’ performance, and interact with government agencies.

Feb. 2006-Sep. 2014; East Carolina Decorative Concrete, LLC

Greenville, NC

Owner/Manager

Responsible for all aspects of business operation including legal, bookkeeping, accounting, sales, marketing, hiring, training, design, scheduling, maintenance, material selection, installations, ordering, shipping and

receiving, and customer service.

Jan. 1989-Feb. 2006; United Radio Service, Automotive Division

Syracuse, NY

Import Department Manager

Responsible for overall satisfaction of all customers of the Import Department, both internal and external. Primary duties included; timely troubleshooting and component level repair of automotive electronic systems to include audio, video, navigation, communication, display, instrumentation, engine and body control, and safety systems; designing, building and tooling of test benches; development of test fixtures and procedures; issuance of procedures; establishment and maintenance of a new quality system; establishment of storage, packaging and shipping criteria for repair parts and finished product; hiring; training; employee reviews; front line customer service; data entry and recordkeeping; statistical reviews of data.

Dec. 1984-Dec. 1988; United States Marine Corps

MCAS Cherry Point, Havelock, NC

Avionics Technician

Responsible for on-time bench troubleshooting and board level repair of military electronic navigation and ordnance delivery systems on attack/fighter aircraft.

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