EVELYN BUTLER

** **** **** **** ******: 917-***-****

Greenlawn, NY 11740 Email: ac4eg4@r.postjobfree.com

CAREER SUMMARY

Highly proficient and entrusted leader with strengths in managing multiple projects, providing high quality, high value work pertaining to confidential and time-sensitive matters. Results-driven, decisive collaborator with proven success in building strong, lasting relationships with a variety of key stakeholders. Continuously exceed expectations and provide superior individualized client service. Keen sense of urgency and highly effective when unplanned, critical situations arise.

VP – Account Opening Manager, Bank Leumi USA, New York, NY (08/16 – 01/31/18): Main initiative since inception of employment has been to serve as an agent of change, centralizing bank-wide operations related to account and treasury product onboarding and maintenance. Initiative entailed design, counsel and implementation of compliance procedures and policies – exceeding expectations by four months. In conjunction with initiative, I successfully fulfilled responsibility pertaining to the day-to-day overall management of Account Opening Specialists (five members) with functions involving domestic and international end-to-end commercial client account onboarding, treasury solutions product onboarding, as well as their maintenance. As primary point of contact, act as intermediary amongst local/regional business units and Compliance to ensure delivery of overall client satisfaction while at the same time adhering to regulatory requirements and the bank’s internal policies, audit, compliance, risk and control requirements. My day-to-day involves liaising with Service Officers, Relationship Managers, Sales, Legal, Compliance, Operations, Risk, etc. to ensure that time to market is minimized and that transparency can be provided around the process. I am accountable for identifying opportunities to centralize inter-department activities and optimize the processes to constantly improve client satisfaction and the overall group performance. Under my direction, the team is responsible for the client experience during the onboarding process and the overall quality and retention of client data.

SELECTED ACCOMPLISHMENTS

Specific Duties:

KYC/CIP: Provide rigorous and robust investigation processes that seek to verify and validate the customer’s identity and understand the customer’s profile, business and account activity. Responsible for mitigating the bank’s reputational risk by verifying a client’s correctness and integrity, helping to prevent it from being used intentionally or unintentionally by criminal elements to support terrorist, money laundering or any other criminal activities. Involves properly identifying AML risks and demonstrating a solid grasp of AML/BSA/KYC policy.

Strong research background and understanding of implications of dealing with PEPs and SDNs. Perform EDD and SEDD related to such.

Responsible for all low risk rated compliance approvals and work closely with Compliance and business units to resolve medium and high risk approvals.

Comprehensive knowledge base regarding Corporate Governance, regulations involving AML/BSA, OFAC/Sanctions, Dodd Frank, Basel III, FATCA, Consumer Regulations (Alphabet Regulations), FCPA and Cybersecurity.

A thorough understanding of the control, compliance and investigation functions within the banking industry.

Conduct internal audit and act as the primary point of contact for audits and examinations.

Educate business units as well as conduct formal training sessions. Involves identifying gaps in quality assessments to address areas of improvement for future assessments.

Perform risk review related to commercial accounts and treasury products. Evaluate risk mitigation opportunities and ensure consistent translation of policies into operational procedures and technology.

Management Skills:

Development, testing and implementation of ServiceNow workflow platform.

Ability to take ownership, manage through conflict and mobilize internal resources.

Manage internal partner expectations and understanding in a consultative way.

Strong attention to detail, communication, collaboration, and organizational skills with ability to prioritize workloads and deliver results in a time-sensitive environment while demonstrating flexibility and willingness to accept new assignments and challenges in a rapidly changing environment.

Display strong problem-solving skills, sound KYC analytical skills, a controls mindset, self-motivation, with ability to operate well independently as well as part of a team.

Responsible for continuous operations during disaster recovery events. Assure overall quality of delivered solutions, including test and live production.

Overall People Management:

Ability to develop an implementation plan and execute deliverables.

Recruit, direct, motivate and develop staff, maximizing their individual contributions, their professional growth and their ability to function effectively with their colleagues as a team by providing timely and constructive feedback, identify and retain key talents.

Motivate team members in a challenging environment and advise/guide staff on appropriate solutions to resolution.

Monitor reporting metrics to ensure controls are maintained by team.

PROFESSIONAL EXPERIENCE

Hughes Hubbard & Reed, LLP, New York, NY 1995 – 08/2016

A top tier international law firm with diverse and extensive expertise in over 30 specialized practices.

The firm operates in many industries with clients ranging from Fortune 500 to privately owned companies.

Assistant Supervisor - Word Processing Services (24/7 Business Service Center) (1999-2016)

Primary firm contact and supervisor of staff responsible for organizing, preparing and proofing documentation filed with the SEC. Progressive responsibilities involved conflict checks (onboarding), research, coordination of workflow, report development, management of multiple client engagements, projects and presentations, document production assignments and administrative tasks. Supervised a staff ranging from 11 to 22 in number, and trained and developed a support staff of 90+ employees. Department is functional support for all firm-related services, as well as, supporting the COO.

Word Processor - Lead Operator 1995 - 1999

CREDENTIALS

Certified Anti-Money Laundering Specialist (CAMS),

ACAMS, March, 2017

Certified Compliance & Regulatory Professional (CCRP),

The Lubin School of Business, Pace University, New York, NY, April 2016

Master of Business Administration, LIU Post, Brookville, NY, September 2015

Bachelor of Arts, Psychology, Queens College, Flushing, NY

Member of Association of International Bank Auditors, 2016

Member of Beta Gamma Sigma, 2014

International Business Honor Society

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