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Social Worker, Nonprofit Administration, Human Resources

Port St. Lucie, Florida, United States
February 08, 2018

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*** ** ****** **** ***, Port St Lucie FL 34986

631-***-**** a

Detail-oriented and compassionate social worker with four years of professional experience, including case management, inpatient healthcare, and higher education. Proven ability to manage high caseloads, effectively train and supervise new hires, and provide behavior intervention services, with emphasis on strengths-based approach. Areas of expertise include: Crisis management Conflict resolution Behavior modification Electronic medical records Academic coaching Nonprofit management Volunteer coordination Short-term counseling Group therapy PROFESSIONAL EXPERIENCE

PATHWAYS BY MOLINA, Fort Pierce FL 2017 - 2018

Mental Health Clinician, Community Action Team

Provide comprehensive counseling services to children, adolescents, and families. Complete biopsychosocial assessments, diagnostic evaluations, and individualized treatment plans for all clients on caseload. Participate in weekly case conferencing sessions with interdisciplinary team to ensure quality service provision. Liaise with outside service providers, physicians, school personnel, and other individuals involved in clients' care. Provide crisis intervention and stabilization services as necessary.


Learning Coach, part-time evening

Provided academic coaching and advising services to adult learners pursuing their Bachelor of Arts degree. Managed a caseload of up to 40 students, providing weekly coach calls and ongoing support as students advanced through their programs. Participated in recurring team meetings and staff trainings to develop best practice and improve performance. Key contributions:

• Initiated individualized learning plans with over 50 students, emphasizing the student’s academic and professional goals.

• Facilitated career-focused coaching sessions to identify job-related strengths and identify areas in need of skill development

BROOKHAVEN REHAB AND HEALTHCARE CENTER, Far Rockaway, NY 2015 – 2017 Social Worker, LMSW

Served as lead social worker for psychiatric unit and collaborative social worker for bariatric and geriatric units. Conducted psychosocial and MDS assessments for a caseload of 80 residents. Created individualized service plans and behavior modification plans for adults with serious mental illness. Provided counseling, special review meetings, and crisis intervention services. Key contributions:

• Advocated to insurance companies on residents’ behalf, securing additional funding and services for over 30 residents in long-term and acute care.

• Created and facilitated psychosocial education groups to promote resident wellness.

• Provided training and supervision to four newly hired social workers. AMANDA GOLDEN, LMSW

198 SW Hidden Cove Way, Port St Lucie FL 34986

631-***-**** a


Volunteer Services Specialist

Oversaw the placement of volunteers with hospice/geriatric patients and their caregivers. Conducted new volunteer training sessions and annual in-service sessions for active volunteers. Managed onboarding of new volunteers and oversaw all new volunteer paperwork. Collaborated with multiple community organizations and hosted various outreach and recruitment events. Key contributions:

• Developed an innovative volunteer recruitment and training model, including preparing a new volunteer services manual and developing new orientation materials.

• Recruited and trained over 100 new hospice volunteers while promoting outreach efforts to over 50 community organizations.

• Assisted in the development and execution of Camp H.O.P.E. for bereaved children. F.E.G.S. HEALTH AND HUMAN SERVICES SYSTEM, Syosset, NY 2013 - 2015 Disaster Case Manager

Prepared comprehensive assessments of client needs and developed an outcomes-based individualized disaster recovery plan. Provided crisis intervention and trauma counseling services as appropriate. Participated in community outreach sessions and information sessions. Key contributions:

• Secured over $500,000 in services and goods for over 75 families impacted by Hurricane Sandy, including repair reimbursements and home furnishings.

• Assisted over 40 families in enrolling with New York Rising, including helping to locate and prepare necessary documentation, and assessing financial needs for rebuilding.

• Conducted short-term counseling for 14 individuals, utilizing CBT and Family Therapy. PROFESSIONAL LICENSES AND AFFILIATIONS

National Association of Social Workers 2015 – present Certified School Social Worker, NY State: 260****-**** – present Licensed Master Social Worker, NY State: 090***-**** – present EDUCATION AND TECHNICAL PROFICIENCIES

Master of Social Work, 2013


Bachelor of Arts in Sociology, 2011


Technical Skills

Microsoft Office Suite, AllScripts, SigmaCare, Avatar, Salesforce, Workday, GSuite

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