PROFESSIONAL EXPERIENCE

HR Corporate Recruiter, QSpex Technologies, Inc., Alpharetta, GA July 2014 – present

Developed and executed national recruitment best practice training procedures and policies

Train hiring managers on Recruitment Best Practices and Taleo TBE ATS

Develop and maintain relationship with hiring managers

Project lead on implementation and tactical recruitment module across 4 Optical Service Center locations

Leveraged on the ground and online recruitment campaigns producing an upgrade in talent by 26%

Launched first candidates’ experience survey, improving the candidates’ experience by 64% over 6 months

Increased Glassdoor CEO approval rate from 65% to 85%

Won following awards: 2015 Best Workplaces to Work, 2016 Regional and National Best and Brightest Company and 2017 Best Places to Work

Talent Acquisition Leader, Medtech College, Atlanta, GA Sept. 2011– June 2014

High-volume recruiting across 11 campuses

Developed and maintained relationships with Executives and hiring managers

Lowered 90-day attrition by 48%, increased employee satisfaction and decreased overall turnover

Developed and executed national recruitment best practice training policies and procedures

Designed, developed and trained Recruiting Module in Ultimate Software (HRIS Recruiting)

Project lead on implementation and tactical recruitment training module across 11 campuses

Reduced time-to-fill positions from 104 days to 41 days on average

Lead business partner in succession plans in changing the recruitment module

Admissions Recruiter, Trainer and Coach, Ashworth College, Norcross, GA May 2009 – Sept. 2011

Promoted as a key partner in deploying strategic resources to reduce high volume turnover

In 2010, Awarded Strategic Business Partner of the year in the South-East, North-East and Canada

Designed several recruitment and design plans to build a talent pipeline to 4k candidates in 96 days

Leveraged on the ground and online recruitment campaigns producing an upgrade in talent by 26%

Launched first candidates’ experience survey, improving the candidates’ experience by 64% over 6 months

Trained new recruits on software, sales and all programs offered at Ashworth College

Assisted, with Chief Marketing Officer, in an internal marketing campaign to train all Associates on new programs offered

Coached and evaluated new hires the first week on the floor

Campus Recruiter, Ashworth College, Norcross, GA

Hired as a Campus Recruiter, assigned additional accountabilities as a Call Center Training Coach

Streamlined and managed the first end-to-end recruitment, onboarding and training plan for hiring managers

Cultivated and aligned key internal cross-functional business relationships throughout the organization

Partner in designing front-end assessment, pre-hire evaluations and training for first virtual representatives

Recruited Admissions Representatives

Implemented sales assessment tests for Admissions candidates

Recruited Admissions Representatives every 2 weeks for a net of 15 Associates

Developed and maintained relationships with Executives and hiring managers

Call Center Training Coach, Ashworth College, Norcross, GA

Responsible for new hire representative outcomes; achieving an 81% goal success rate within a 90-day period

Revamped training model, producing job ready hires over a shorter period, maintaining our bench at 59%

Championed on the ground and virtual daily huddles with all call center representatives and new training coaches

Implemented buddy system; paring seasoned representatives with new representatives on first day of hire, which increased retention rates to 180%

Regional Call Center Recruiter, Hudson & Keyse, LLC. Painesville, OH. December 2005 – December 2008

Hired to plan, design and implement a Recruitment Department within Human Resources.

Implemented full-cycle recruiting processes and procedures and Recruitment Best Practices Workflows

Increased human capital by 200% in an 18-month period

Screened, interviewed, hired, negotiated salaries and conducted new hire onboarding for all new Associates

Researched, and implemented Taleo TBE ATS system

Initiated and coordinated the use of behavioral and panel interviewing techniques

Provided monthly, quarterly and annual reporting and analysis for hiring objectives

Created internal hiring program policy and procedures

EDUCATION:

Lakeland College AS Business

CERTIFICATION:

Behavioral Interviewing Techniques Certificate

SHRM PHR – PENDING

MEMBERSHIPS:

Sandler Sales Institute – President’s Club Lifetime Membership

SHRM member Current

Human Capital Institute Member Current

INDUSTRIES RECRUITED:

IT, Engineering, VP, Finance & Controller, MSN (Nurses with Master’s Degree) and Allied Health positions, Higher Education, Call Center, Call Center Admissions Representatives, Supply Chain & Logistics, Production, Distribution, VP, Global Supply Chain, Recruiters, and Optical Service Centers.

SOFTWARE:

Taleo and Ultimate ATS Systems, Microsoft Excel, Word, Outlook, PowerPoint. SharePoint

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