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Project Life Insurance

Boston, Massachusetts, United States
February 08, 2018

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Lokesh Rao

Boston, Massachusetts


Professional Summary - Senior .NET Professional

An overall 13+ years of experience in test-driven web and windows application development using different Microsoft technologies. Along with good proficiency in .NET and MS SQL, the level of expertise extends to implement web applications using C#, VB, ASP.NET, jQuery, Web Service, WCF, Web API, AngularJS etc. Excellent communication and interpersonal skills with a history of working with people both inside and outside of the organization. Practicing Agile Kanban and holds an ICAgile professional certification in Foundation of DevOps. Requirement discussions with stakeholders, analysis, validation, designing, coding, testing, deploying and documenting along with coordinating offshore team are all part of the roles and responsibilities.

Technical Skills / Expertise

.Net Skills : ASP.NET, C#, VB, ADO.NET, Web API, Web Services, MVC

Scripting Skills : AngularJS 1.5/2.0/4.0, React, jQuery, TypeScript, JavaScript, Bootstrap,

HTML, XML, AJAX, CSS, VB6, PHP, Core Java, Python, C

Databases : MS SQL Server 2014/2012/2008/2005/2000, MySQL, MS Access, DB2, MongoDB

Reporting Tools : Crystal Reports XI

SCM Tools : SVN, IBM Rational ClearCase, Git, Microsoft TFS, Star Team Source Control,

Visual Source Safe

Automation Tools : CA Workload Automation, TeamCity

Defect Tracking : HP Quality Center

Operating Systems : Windows 10, Windows 7, Windows XP, 2008 server

Other Tools : Rally, New Relic, SharePoint 2010, Artinsoft, Fortify, SonarQube,

SonarLint, FXCop, JSLint, ESLint

Professional Certifications

Holds various technical and domain level certifications which includes:

Foundation of DevOps – ICAgile Certified Professional

Level 0: MetLife US Business – Insurance Domain Certification

MCTS – SharePoint 2010, Application Development

MCTS – SharePoint 2010, Configuration

MCPD – SharePoint 2010 Developer

‘Star One’ Certification from Travelers (client) – Insurance

Cognizant Certified Professional – General Insurance

Professional Experience Details

John Hancock Life Insurance Co Boston, Massachusetts

Stewardship Interface

Tech Lead Jun 2017 – Till date


C#.Net, MS SQL 2014, MongoDB, MVC6, jQuery3.2, AngularJS 4, TypeScript, Bootstrap 4, Rest API, Enterprise Library 6.0

Project abstract: Stewardship interface project enables a user to review, follow, and manage an item in an error report which is imported to this application there by makes the external exception handling more effective. This is designed as web based employing MVC6, Web API architecture and single page application using AngularJS.


Worked as a senior developer in analyzing, designing, coding, testing and documentation phase of the project and involved in coordinating with team members for clarifications.

Development was based on MVC using AngularJS, bootstrap.

Data manipulation through web API. Enterprise library has been used for data access, exception handling and logging.

Used Rally to manage releases, iterations which enables to track and assign work among the team.

Database designing and preparation of T-SQL stored procs.

Handles the requirement discussions with client/stake holders along with tracking the progress till it is deployed to production.

Taken care of R&D when and where ever needed during the development stages and was handling the code review, peer testing, and code walkthroughs/demos with the business.

John Hancock Life Insurance Co Boston, Massachusetts

Control Workstation

Team Lead Sep 2016 – Jun 2017


C#.Net, MS SQL 2014, MVC5, jQuery, ReactJS, TypeScript, Bootstrap, Web API, Entity Framework 6

Project abstract:

Control Workstation (“CWS”) is a web-based application which is designed to streamline the processes for dividend distributions, commission payouts, breakage reporting report support as well for fund audits and other types of reporting. The database is designed to pull the required data/information from various DST files. The purpose of the CWS is to essentially store this data in readily accessible & reportable information for later use.


Developing the user interface using HTML5, AngularJS and bootstrap.

Implementing data access through REST API and Entity Framework

Worked with DevOps tools like Rally to manage the project flow.

Used SVN as version control, TeamCity, SonarQube for continuous integration and deployment.

Designed the program workflow in MVC and used HP Quality center to track defects.

Developing workload automation job scripts for automating the downstream system data load.

John Hancock Life Insurance Co Boston, Massachusetts


Team Lead Dec 2015 – Sep 2016


C#.Net, MS SQL 2014, MVC5, jQuery, AngularJS 2, Kendo UI, Bootstrap, WCF, Entity Framework

Project abstract:

The JHSS Scorecard application allows the JH Signature Services Transfer Agent group to streamline the risk reporting element of JHSS’s oversight program by providing a database for compiling ratings on each intermediary (Broker\Dealer) firm relative to specific risk elements. It will provide overall risk ratings at the firm level and provide drill down capabilities to specific risk categories so that areas of increased risk will stand out. This tool will be used for reporting up to the Board of Directors and senior management in assessing risk across JHSS’s intermediary relationships.


Building responsive UI using Angular and Bootstrap and Kendo UI.

Designing Kendo UI controls and implementing database connectivity on them.

Design/build communication channels using WCF

Database designing, creating, and optimizing DB objects like stored procedures, functions etc.

Ensuring code quality through tools like SonarQube, SonarLint etc.

Tracking the progress using Rally and managing defects through HP Quality Control.

Testing, peer review, production implementation activities.

John Hancock Life Insurance Co Boston, Massachusetts

RATR (Risk Assessment and Testing Repository)

Team Lead May 2015 – Dec 2015


VB.Net, MS SQL 2012, Angular 1.5, jQuery, TypeScript, Bootstrap, WCF, Enterprise Library 5

Project abstract:

RATR is a web application used by Investment Management Compliance (“Compliance”) group to automate and enhance the current Risk Assessment and Testing process. Initially, this was being done using numerous excel files and now RATR automates the entire process. Using RATR users will be able to initiate and track its yearly compliance review and testing period, assign and notify associates of the various tasks requiring their intervention (Risk Assessment Surveys, Test Script Writing, Input of Test Results and Action Plans). The system will be able to provide both current and historical policy level details by department.


Interacting with client and defining the requirements

Contributing on areas like designing, coding, peer reviews, testing etc.

Building service layers using WCF

Creating database objects like stored procedures etc. and integrating with WCF.

Handled the R&D part whenever needed

John Hancock Life Insurance Co Boston, Massachusetts

Interfund Lending

Team Lead Dec 2014 – May 2015


C#.NET, MS SQL 2008 R2, Crystal Reports, Managed File Transfer, ESP, Web server - .NET 4.0 along with MVC architecture

Project abstract:

The Interfund Lending application replaces an Excel based macro that was in use by portfolio and cash services for Interfund and Citi LOC lending. The IFL system is comprised of several components - File share, file transfer(MFT), ESP, Informatica, SQL, Web (.NET 4.0), email, and Crystal Reports - that enable the PCS team to execute analysis and lending in a reliable and efficient fashion.


Designing the application framework in .NET using MVC

Designing Crystal Reports and integrating it in the application.

Participated and coordinated with designing, coding for user interface, business validations, performance tuning, unit testing, peer reviews etc.

Worked with client for specification and clarifications. Also, involved in building, deployment and post production support activities.

Taken care of deployment automation, documentation, and code walkthroughs/demos with the business.

John Hancock Life Insurance Co Boston, Massachusetts

JHSS Support

Onsite Coordinator Aug 2014 – Dec 2014


VB.NET, ASP.NET, VBScript, MS SQL 2008 R2, MS Access, DB2, Web Services, JavaScript, Batch commands

Project abstract: Being part of John Hancock Investments support team, we need to provide support for various applications in Signatory Services business unit such as IOD, Job Runner, Rip Batch, AML, DA Batch etc. These are basically in-house web applications, designed to support the day to day business activities and are developed using Visual Studio, C# .NET or VB.Net technologies. Apart from these, there are a whole bunch of batch jobs that are developed in SSIS, batch command, and .NET which runs on daily basis that provides the feed files to upstream and downstream applications.


Responsibilities includes monitoring the batch jobs and fixing the issues to ensure an error free flow of daily, weekly, and monthly jobs.

Developing job scripts in .NET, SSIS, VBScript, batch command etc.

Creating webservices and integrating with application interface

Handles new enhancement request from the client and provide mockups or demos

Extensively used Infragistics in some of the web applications under this.

MetLife Insurance Somerset, Massachusetts

Case Definition Facility (CDF)

Team Lead Oct 2012 – Aug 2014


VB.NET, DB2, VB6, .NET Remoting

Project abstract: The Case Definition Facility (CDF) is an institutional administrative application that captures the customer information and high-level plan information to create Premium and Claims Financial Reporting Structure. CDF interfaces with Financial Accounting systems and other Institutional applications.


Participated in analysis, code migration, refactoring, coding, testing and implementation of the solution

Involved in preparation of documents such as Refactor Checklist, unit test cases, and design document.

Analyzing functional requirement document, coordinating the clarification with client/business.

Preparation of build forge scripts has been performed as part of build and deployment activities.

Always been the technical point of contact with in the team and was handling the code review, peer testing, and code walkthroughs/demos with the business.

Abbott Laboratories Illinois

Project RADaR (Request, Administer, Delete and Report)

Team Member Apr 2012 – Oct 2012


SharePoint 2010, C#.NET, jQuery

Project abstract: The Project RADaR is a SharePoint based automated project code governance tool designed for Global Pharmaceutical Research and Development (GPRD) to provide access for project requests and attribute information, including Discovery and clinical development.


Primary responsibilities include requirement gathering, analysis, coding, testing and implementation along with creating documents like design, unit test cases, requirement metrics etc.

Participated in developing user interface through SharePoint, adding customized functionalities through .NET

Configuring users and setting up permissions as part of site administration.

Travelers Hartford, Connecticut

Claim Handling Project

Team Member Mar 2010 – Mar 2011


VB.NET, DB2, WCF, JavaScript, jQuery

Project abstract: Travelers is one of the biggest American insurance company where its legacy claim handling applications written in VC++ and DotNet1.1 has been migrated to Asp.Net 3.5. Responsibilities includes of

Developing the user interface using HTML and ASP.NET

Implementing business validations

Preparing unit test case, requirement traceability matrix, and design documents

Also, worked with other teams in peer testing, code review, building deployment scripts and post production support.

Ascent Consulting Bangalore

Quick Quote Professional Indemnity

Software Engineer Apr 2006 – Oct 2009


VB.NET, MS SQL 2005, JavaScript

Project abstract: An Ajax based insurance application project developed in association with a leading Canadian Insurance Broker. The solution provides a full policy lifecycle administration for Professional Indemnity business. This includes enquiry capturing, policy generation, Mid Term Adjustments, renewal etc.

Analyzing business requirement, defining technical details of the solution, database designing

Development, assessing code and effort of team members

Developed code for all activities using 3-layer architecture that used .Net Framework.

Ascent Consulting Bangalore

FC Log

Software Developer Feb 2005 – Feb 2006


VB.NET, MS SQL 2000, JavaScript

Project abstract: An enquiry logging system developed using .NET and MS SQL for a London based insurance company for their in-house purpose. Logs details related to insurance enquiries and track the progress of the same.

Database related changes, designing screens, and development.

Client side implementation and support.

New modifications/enhancements based on client request.

LGFL London

Software Engineer Jun 2004 – Jan 2005


PHP, Smarty, MySQL

Project abstract: A specific site for Hillingdon Grid in UK. Portal to provide on-line content for the education community serviced by this London Borough. Technologies used are PHP and MySQL.

Development, testing, and deployment.

Fixing UAT issues and provided post production support.

Developing microsites using CMS

Education Summary

Title of Degree


Completed On


Bachelor of Science

Calicut University, Kerala, India



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