OBJECTIVE:

Medical Office Assistant, Billing Clerk or Receptionist position where my skills and experience can continue to develop while providing support to the medical staff to ensure patient satisfaction.

SKILLS SUMMARY:

Excellent Customer Service

Report Preparation

Proficient with various computer applications such as MS Word, Excel, PowerPoint and Medisoft

Ability to multitask and manage busy patient flow

Reliable under pressure, self-motivated, efficient and resourceful

Adept at managing multiple and diverse tasks simultaneously in a high-pressure work environment

PROFESSIONAL EXPERIENCE:

02/2017 – 05/2017 (Temp. Pos.) Bergman & Mattes (Private Clinic) New York, NY

Medical Records

Prepared patient charts for their scheduled appointment

Assisted the doctor with documents

Answered medical record requests

Filed charts in/out

08/2015 – 02/2016 Be Well Primary Health Care Center, LLC Brooklyn, NY

Receptionist/Medical Office Assistant

Welcomed patients and ascertained purpose of visit and direct them accordingly

Answered all incoming calls with reliable follow through

Scheduled and confirmed appointments in addition to following up with ‘No Shows’

Registered new patients, collected payments and copayments

Verified insurance and obtained preauthorizations for procedures

05/2015 – 07/2015 Essen Medical Associates Bronx, NY

Medical Assistant Externship

Maintain doctors credentialing information such as License Registration for DEA and malpractice

Reviewed remittance advice and EOBs for claim submissions to insurance companies

Utilized eClinicalWorks to enter and retrieve patients’ information

Maintained medical records, prepared files and handled various billing functions and data-entry

Reviewed records for completeness, accuracy, and compliance with regulations

Coded records by following prescribed coding standards such as ICD-9 and CPT

Reviewed physician notes and obtained clarifications where necessary

Followed up with insurance companies regarding claim status and ensured that all claims come to fruition

Reviewed bills for any issues or discrepancies and ensured document and code accuracy for all billing statements

Reviewed patients’ medical records in order to compute fees and charges due

Handled administrative duties such as filing, faxing and copying

EDUCATION:

09/2013 – 05/2015 New Age Training New York, NY

Medical Assistant Certificate Program

Completed an intensive 900-hr Medical Assistant Program comprised of theoretical and practical applications of essential medical assisting skills which include the following:

Clinical Skills – Clinical Procedures, Clinical Asepsis, Vital Signs, Electrocardiography

Laboratory Skills – Phlebotomy, Urinalysis, Specimen Collection, Smear Procedures

Administrative Skills – Health Insurance Claims Processing, Medical Office Procedures

10/2001 – 06/2002 Lauderhill High School Ft. Lauderdale, FL

High School Diploma

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