Sheena Brown
Work From Home Customer Service REP
Charlotte, NC 28213
ac4ece@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Site Coordinator
Kelly Service/lash group - Fort Mill, SC
October 2017 to Present
Conducting benfit investigation for specific drug. Outbound phone calls data entry Service Agent
American Red Cross - Charlotte, NC
January 2016 to April 2017
Outbound call center appointment reminder,scheduele appointments medical and travel profile update Customer Service Representative
Blue Cross Blue Shield - Charlotte, NC
April 2015 to July 2016
* Assisting members and providers with Benefits and Eligibility
* Providing accurate Claim Statues for Providers and members.
* Assisting Members with billing information
Other Experience: (CNA) Certified Nurse Assistant
* Love Within Home Health Agency
* Scheduling Doctor appointments for clients
* Medication pickups and reminders
* Assist in feeding and prepping meals for clients Other Experiences: Office Administrative Assistant Compensatory Education Program Administrative Assistant
Central Piedmont Community College - Charlotte, NC January 2009 to February 2013
Answering phones filling preparing Presentation for school Dean keeping Contracts updated for teacher on site and off site campus ordered school books and supplies Education
Bachelor degree in Criminal Justice
Central Piedmont Community College Charlotte - Charlotte, NC 2009