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Customer Service Administrative Assistant

North Carolina, United States
February 08, 2018

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Sheena Brown

Work From Home Customer Service REP

Charlotte, NC 28213


Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Site Coordinator

Kelly Service/lash group - Fort Mill, SC

October 2017 to Present

Conducting benfit investigation for specific drug. Outbound phone calls data entry Service Agent

American Red Cross - Charlotte, NC

January 2016 to April 2017

Outbound call center appointment reminder,scheduele appointments medical and travel profile update Customer Service Representative

Blue Cross Blue Shield - Charlotte, NC

April 2015 to July 2016

* Assisting members and providers with Benefits and Eligibility

* Providing accurate Claim Statues for Providers and members.

* Assisting Members with billing information

Other Experience: (CNA) Certified Nurse Assistant

* Love Within Home Health Agency

* Scheduling Doctor appointments for clients

* Medication pickups and reminders

* Assist in feeding and prepping meals for clients Other Experiences: Office Administrative Assistant Compensatory Education Program Administrative Assistant

Central Piedmont Community College - Charlotte, NC January 2009 to February 2013

Answering phones filling preparing Presentation for school Dean keeping Contracts updated for teacher on site and off site campus ordered school books and supplies Education

Bachelor degree in Criminal Justice

Central Piedmont Community College Charlotte - Charlotte, NC 2009

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