Customer Service Front Office

BRUNO J CARATOZZOLO

* ********* **, ********* ** 11787

Cell: 1-631-***-**** ac4e9z@r.postjobfree.com

Front Office Management / Purchasing

Notary Public

Driven professional with comprehensive expertise directing all aspects of the front office. Exceptional ability to create a comfortable work environment by providing information, resources and consistently superior care with a personal touch. Effectively identify and respond to team needs through exemplary communication. Displays diligence in all endeavors with attention to detail for best possible outcomes.

Core Strengths & Skills:

Customer-Centric

Superior Communicator

Operations Management

Budget Responsibilities

Creative Solutions

OSHA Certification

Vendor Relations

Staff Training

Inventory Management

PROFESSIONAL EXPERTISE

Conducted all daily Office operations including recruiting and training of staff, merchandise purchasing and pricing, inventory management and finances.

Provided initial consultations to educate clients on available resources and determined future needs.

Met with Clients to coordinate activities, discuss financial arrangements, and answer questions.

Completed and filed legal documentation.

Contacted newspapers, fraternal, and veteran organizations.

Established relationships with vendors to provide additional services to meet client needs.

PROFESSIONAL EXPERIENCE

Funeral Director: Thomas F. Dalton Funeral Home, Floral Park, NY July 1986- February 2017

Funeral Director: Gannon Funeral Home, NYC, NY June 1984 – July 1986

EDUCATION

State University of Farmingdale, NY – Applied Sciences

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