Audra L. Michel

* ********* **.

Dover, NH *****

ac4e4k@r.postjobfree.com

Primary Phone: 603-***-****

OBJECTIVE: To increase company profits by managing client relationships and acting as a “go-to person” for patients and co-workers. Building relationships by providing focus on value, education and a complete, collaborative wellness experience. Administration of simply outrageous service. Mentoring and educating clients, partners and co-workers.

Desired Position: Dental Office Manager

Desired Salary: Negotiable

EDUCATION:

Southern New Hampshire University, Anticipated Graduation May, 2019,

Master of Science in Public Health

Seacoast Career Schools, December 2011, 900 Hour Massage Therapy Program

Institute of Skin Science, October 2008, 600 Hour Esthetics Program

University of New Hampshire, May 1997, Bachelor of Arts in English

PROFESSIONAL TRAINING & SKILLS:

NCBTMB National Massage Therapist Certification, New Hampshire LMT

Licensed in New Hampshire in Aesthetics, & Massage Therapy

CPR Certified, AHA

Advanced (IPL) Intense Pulse Light Training

Advanced Radiofrequency skin tightening, body contouring procedures

EXPERIENCE:

5/2017 – Present Portsmouth Regional Hospital Portsmouth, NH

Licensed Massage Therapist

Providing superior patient contact and therapeutic massage/bodywork treatments, pre-natal and postpartum in labor and delivery/maternity unit in a clinical setting.

1/2017 – Present Ka lani Massage Specialists Greenland, NH

Licensed Massage Therapist

Providing patient intake consultations and therapeutic massage and bodywork treatments to patients/clients in a professional manner in a clinical setting.

8/2013 - 10/2016 Seacoast Rejuvenation Center Portsmouth, NH

Marketing Director/Spa Manager - Licensed Aesthetician/Massage Therapist

Digital/Social media marketing and advertising. Aesthetic treatment patient consultations and sales. Providing skincare, massage and bodywork treatments to patients. Providing superior customer service and treatments in a medical spa environment. Exceptionally well organized with a track record of self-motivation, creativity and initiative to obtain sales goals.

3/2013 – 8/2013 Seacoast Spine & Sports Injuries Clinic Portsmouth, NH

Office Manager/Licensed Massage Therapist

Administrative office management. Providing massage and bodywork treatments to patients. Educating patients to understand that massage is not just a way to reduce stress, pain and muscle tension but also an effective treatment in rehabilitating musculoskeletal injuries, including those incurred as a result of sports injuries, motor vehicle accidents, and any other hazard that we face in our day to day lives.

5/2010 – 5/2014 Crimson Sky Spa & Wellness Center Dover, NH

Business Owner/Operator – Aesthetician/Massage Therapist/Nail Technician

Building a happy client base by providing superior customer service to each and every client. Providing massage and bodywork treatments, skin and nail care consultations and an overall relaxing environment for spa guests. Creating engaging marketing and advertising campaigns within a wellness center/spa.

3/2012 – 6/2013 Hourihane, Cormier & Associates Rochester, NH

Realtor/Independent Contractor

Residential real estate sales and rentals. Selling and listing real estate transactions. Understand that keeping communication lines open with clients and customers through every step of the buying or selling process is the key to success. Professional affiliations include National Association of REALTORS®, NH Association of REALTORS®, Strafford County Board of REALTORS® and a member of NNEREN.

5/2009-8/2010 Spectra Salon & Spa Hampton, NH

Esthetician/Nail Technician

Providing skin and nail care treatments in a fast-paced environment. Providing excellent customer service to each and every client in a team-based environment.

10/2009 -4/2010 Garrison City Broadcasting Dover, NH

Advertising Consultant

Business development and retention of local radio and internet advertising for AM station WTSN and FM station WBYY.

5/2009 – 9/2009 Idearc Media Greater Boston, MA

Outside Sales Representative

Sales of print, direct mail and internet advertising. Designed multi- media advertising plans for new and existing clients. Tracked each client interaction in Salesforce.com platform.

10/2008 – 5/2009 Trader Media Northern New England

Outside Sales Representative

Prospecting new business and sales of print and internet advertising to commercial trucking and equipment dealers. Writing ad copy, account management, customer relations, building and maintaining relationships, service and support for all assigned dealer accounts.

2/2006 – 6/2008 AutoTrader.com Andover, MA

Advertising Consultant

Sales of internet advertising to automotive dealers. Account Management, customer relations, building and maintaining relationships, service and support for automotive dealer sales. Educating and training automotive dealers to maximize their on-line advertising campaign to properly utilize AutoTrader.com services/website. Retention of customer accounts

6/2004 – 6/2006 Hourihane, Cormier and Associates Realtors Rochester, NH

Realtor/Independent Contractor

Residential and commercial real estate sales. Leasing consultant - Finding qualified applicants to fill apartment vacancies. Originating consumer rental applications and placing tenants in apartments/leases.

Independent contractor for attorneys/title companies. Closed and recorded real estate loan transactions.

AWARDS/ACCOLADES:

1/2008 – North East Region Sales Person of the Month – AutoTrader.com

11/2007 – District Sales Person of the Month – AutoTrader.com

ADDITIONAL INFORMATION: Have done volunteer work with The American Cancer Society, Greater Seacoast United Way and Special Olympics of New Hampshire

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