Eugene E. Hagood, Jr.

MAILING ADDRESS TELEPHONE NUMBERS

**** ****** **** ******* #** Daytime or Evening: 202-***-****

Ft. Washington, MD 20744

Email: ac4e04@r.postjobfree.com

PROFILE

I’m a results-driven professional with multiple years of solid experience and a proven record of achievement dealing with Customer Service, Administrative and Financial Management which includes seven (7) years of experience as an Accounting Technician with Department of Commerce and most recently Finance Coordinator assisting with the preparation of accounts, monitoring staff and company expenses, controlling budgets, accounting for resources and equipment and writing reports for other professionals in the field and overseas. I am proficient as well with Program/Project concepts, practices, office procedures, and an excellent orientation specialist. My skills are of the Advanced level with Microsoft Office as well as programs, projects, operations and human resource management and quality assurance.

QUALIFICATIONS

Demonstrated ability to lead and manage others coupled with solid experience and training in Financial/Administration Management.

Managed multiple and complex administrative programs and related projects. Initiated and planned strategies to meet the organizations objectives; managed budget, scheduled and assigned activities to improve throughput and to reduce associated expenses.

Managed multiple technical assistance projects designed to reduce liability, promote professionalism, and enhance staff awareness; policy and procedure reviews; facility design; organization, training, assessments and evaluations; staffing analysis; and department meetings.

Fully-trained in curriculum development and equipment including Windows XP, Access Pro, Excel, PowerPoint, Quickbooks and the Internet.

Strong technical writing and verbal communication skills.

US Citizen.

PROFESSIONAL BACKGROUND/WORK EXPERIENCE

YWCA USA

Washington, DC

Dates Employed: 4/2016 – 12/2017

Sr. Administrative Assistant

Overseeing day-to-day operations of Washington, DC National Office, which includes greeting guests to our offices and providing exceptional customer service to over 224 local associations across the country as well as providing essential administrative support to the Operations team and VP, Marketing & Communications.

Developing, supporting and maintaining standard operating procedures involving office supplies, office equipment, facilities management, etc. to ensure maximum efficiency of operational functions.

Working directly with Director of Operations on updating our policies and procedures.

Reconciling and coding Accounts Receivables and Accounts Payables

Reviewing invoices and billing contracts/orders for completeness and finance percentage of completeness.

Working with local associations across the country and providing administrative support for national conferences, membership meetings and training institute signature events (e.g. Stand Against Racism and Week Without Violence).

Monitor YWCA USA’s general information inbox and ensuring that e-mails received are disseminated to the appropriate persons in a timely manner.

Working independently and within a team on special and ongoing projects and acting as project lead including coordinating presentations, disseminating information and coordinating mailings.

Providing onsite AV support for conference rooms.

Managing organizational and conference room calendars.

Inputting invoices and service contracts in our Accounting System and working closely with the Sr. Finance Associate to process cash receipts, including checks and event registrations.

Coordinating the monthly credit card reporting process for card holders and completing the expense reporting for the office-related expenses.

John Snow, Incorporated

Arlington, VA

Dates Employed: 3/2015 – 3/2016

Finance Coordinator

Review and process monthly field accounts, performing required monthly reconciliations and compiling monthly expenditure reports.

In collaboration with Country Team, develop and monitor field office work plan and budget including data entry and financial analysis.

Working closely with field staff in ensuring compliance with corporate and donor policies and procedures and standard accounting practices are followed.

Review and process cash flow requests.

Provide oversight of all field office administrative systems including procurement and contracting.

Travel to field office as necessary for training and/or financial review.

Ensure current and accurate financial information is available at all times.

Prepare regular and ad-hoc financial reports as well as managing ex-patriate allowances and their payments.

Assist with issues related to field office human resources.

Finance percentage of completion.

Food Marketing Institute

Arlington, VA

Dates Employed: 7/2012 – 03/2015

Administrator, Finance

Handle the purchasing of general office supplies for all employees. Verify inventory with Senior Director, Finance and anticipate future needs. Work with preferred vendor on obtaining the best price, researching other vendors for better pricing, and working with the vendors on returns/service issues.

Communicate with all vendors when necessary, to include: ordering supplies, calling in maintenance requests and ensuring requests are completed.

As part of the Operations team, support the other functions of the team as needed, such as helping with mail delivery, receiving shipments, provide shipping advice to staff, and using a good working knowledge of the Operations Department processes in order to troubleshoot problems and field requests.

Assist with new hire orientation, completing I-9 and benefits paperwork.

Provide administrative support to the Director, Human Resources including: answering and screening incoming calls; preparing, proofing and editing various documents, forms, and reports: creating, categorizing and maintaining correspondence and general files; fulfilling requests for information by telephone, fax, or mail; coordinating meeting arrangements; appointments and project deadlines; sending faxes, making copies and coordinating mailings; opening, sorting and distributing mail.

Assist with the maintenance of employee leave records to include e-mailing and collecting quarterly leave reports.

Prepare new hire binders and interview and intern packets.

Provide some assistance to the Director, Human Resources with the recruitment process for staff to include: posting open jobs, placing ads, reference checks, maintaining required recruitment files, responding to inquiries from FMI employees and applicants regarding openings and recruitment process, and other recruitment tasks as assigned or directed.

Coordinate procurement of temporary staff and maintain relationships with various agencies. Communicate assignment details to temporary agency, requesting staff member, on-site supervisor and other appropriate personnel.

Coordinate FMI’s new associate orientation program. Ensure all managers and orientation departments are completing all tasks and assignments, and follow-up as needed. Monitor feedback from participants and follow-up as necessary to recommend changes in the program delivery.

Coordinated FMI’s new intern program by posting vacancies on college boards, setting up interview schedules with managers and planning of intern orientation and scheduling of intern/manager activities.

Processed employee benefits through ADP and other carriers for dental and health insurance.

Conducted exit interviews and provided guidance regarding COBRA, pension and 401k benefits.

Assisted Director, Human Resources with open enrollment process of benefits and implementation of new online enrollment platform.

Provide administrative support to the Senior Vice President, Finance (CFO) and Senior Director, Finance (Controller), to include: preparing, proofing and editing various documents, forms, and reports: creating, categorizing and maintaining correspondence and general files; fulfilling requests for information by telephone, fax, or mail; coordinating meeting arrangements; maintaining

OTHER POSITIONS HELD

Joint Council for Int’l Children Services Program & Services Assistant 05/2011 – 05/2012

Subsystems Technologies, Inc. Program Analyst 12/2008 – 11/2010

Mass Tort Settlement Services Administrative Assistant 09/2005 – 11/2008

Nursing Enterprises, Inc. Human Resources Coordinator 03/2004 – 09/2005

DC Dept. of Transportation Staff Assistant (Contractor) 05/2000 – 03/2004

Interfaith Alliance Foundation Executive Assistant 05/1997 – 05/2000

Dept. of Commerce Accounting Technician 06/1990 – 05/1997

STRENGTHS & ABILITIES

Quality Organizational Skills Office Procedures Accounts Payable/Budgeting

Microsoft Word Data/Charge Entry Typing 70+ wpm

Computer Scheduling Filing/Faxing Records Maintenance

Payroll Collections Multi-lines Telephone

Program Management Coordination Timekeeping Customer Service

EDUCATION

University of the District of Columbia – Washington, D.C.

9/2011 – 1/2014

University of Maryland University College – Adelphi MD

Major: Business Management

Minor – Contracts and Acquisition

1/2014 – Present

Other Qualifications

PowerPoint, Excel, Word, MS Project, Acrobat, MS Outlook, Quickbooks, Internet Protocol, Hewlett Scan-Jet ADF, Multi-line Telephone, Fax, Dictaphone, Calculator, Copier Machine

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