ROFESSIONAL

UMMARY

KILLS

ORK

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P

S

W

S

HISTORY

to 01/2017

to 08/2010

DAVID M. HARRIS

*** ******** *****, ********, ** 60103

Home: 630-***-**** - Cell: 630-***-**** - ac4dyk@r.postjobfree.com

20+ years of experience within the Information Technology and Telecommunications

field. Experience covering, Entertainment, Financial, Government and Healthcare

verticals and ecommerce arena. Exceptional leader talented at Project Management,

Professional Services and Sales Engineering. Technically-savvy with outstanding

relationship building, training and presentation skills.

Technical specifications creation Project management

Network upgrades Team liaison

Enterprise technologies Self-motivated

MS Office Suite Strong verbal communication

UCaas/SaaS/PaaS/IaaS Budgeting and finance

Diagnostic Tools such as Sniffer, Conflict resolution

SolarWinds, and Vivinet Assessor Team leadership

Process implementation Risk management processes and

Client assessment and analysis analysis

Staff development Team leadership

Senior Project Manager/Delivery Manager

Verizon Enterprise Solutions – Downers Grove, IL

Performed initial client assessment and analysis to begin research process.

Analyzed departmental documents for appropriate distribution and filing.

Worked directly with sales, clients, management and stakeholders to achieve

project deliverables.

Obtained documents, clearances, certificates and approvals from local, state and

federal agencies.

Assisted various business groups with document organization and dissemination

during project.

Senior Consultant

Verizon Enterprise Solutions – Downers Grove, IL

Recommended architectural improvements, design solutions and integration

solutions.

Proposed technical feasibility solutions for new functional designs and suggested

options for performance improvement of networks and applications.

Developed and implemented complex Internet and Intranet applications on multiple

platforms.

Designed ERL's/ELIN's for Cisco CER [E911] for large sports stadium in NJ/NY.

Introduced and redesigned network addressing and DHCP, and assisted in a

consultative manner for large financial corporation's integration of TDM and VoIP

integration solution.

02/2005 to 10/2006 Senior Consultant

AT&T Professional Services – Hoffman Estates, IL

Designed, unified and converged complex networks into a robust architecture that

supported its clients' operations.

Delivered ERL/ELIN design for Cisco CER [E911] for large metropolitan

government in Texas.

Provided world class architecture and integration of complex, large scale, and

multivendor environments, ensuring seamless migration.

Authored Statements of Work, responded to RFP's and RFI's, created network and

platform diagrams with Visio.

Provided documentation such as Functional Specifications, Method of Procedure

(MOP), Scope/Statement of Work, Level of Effort (LOE) for billing purposes.

03/2003 to 02/2005 Systems Engineering Manager

WAN Technologies – Barrington, IL

Managed a team of eight Systems Engineers who provided solutions based on

customer internetworking needs and requirements.

While in this role, I managed the deployment of client solutions and oversaw the

strategic vision and growth of accounts.

Primary goal of role was to be a technical overlay providing strategic

recommendations on solutions/services relative to client's goals.

The ability to collaborate and provide input for our internal teams (i.e. product,

sales, customer satisfaction engineering, etc.) was a must.

10/1996 to 01/2003 Pre-Sales Systems Engineer

Cisco Systems, Inc – Chicago, IL

Designed and sold a range of products, provides services and delivered integrated

solutions to develop and connect networks around the world.

showcased Cisco product solutions, set up demonstrations and explained features

and benefits to customers, designed and configured products to meet specific

customer requirements.

I had direct account and partner responsibilities for selected accounts (Enterprise

and Commercial) in assigned territory.

Kept up-to-date on relevant competitive solutions, products and services.

EDUCATION

Certificate, Basic Electronics:

U. S. Air Force - Biloxi, MS

High School Diploma: General Studies

General Studies

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