Customer Service Sales
Resume:
India Sebree
Be the best at everything you do
Riverdale, GA
ac4dyf@r.postjobfree.com
EXPERIENCE
Telenetwork Work From Home- Customer Service
March 2015- September 2016
Answered incoming phone calls to help customers with billing issues, adding and removing service, and service issues.
Telenetwork- Tech Support
September 2016- March 2017
Answered incoming calls from customer who need assistance with computer issues.
Telenetwork- Sales
March 2017- Present
Answer incoming calls from customer who need assistance with technical support issues. If tech support can help with their needs I sign them up with new service.
ViaSource Solutions, telecommute Sales
December 2015 - PRESENT
Answered incoming calls from a Tv Commercial. Educated customers on products and closed sales. Checked medicare and other insurance eligibility. Consistently met or exceeded sales goals daily.
Donnelly Communications, Atlanta, Ga Tier II CSP
JULY 2015 - OCTOBER 2015
Used soft skills to de escalate situations with irate customers of popular fast food chains. Created incident reports and kept accurate documentation of the customer/employee interactions.
ResCare, Evansville, In Direct Support Staff
March 2014 - April 2015
Assisted people with mental and physical disabilities complete daily tasks. Transported clients to and from work and doctors appointments. Administered medications to clients on time and accurately.
EDUCATION
Ivy Tech Community College, Evansville, In Business Administration
AUGUST 20011 - JUNE 2013
Insurance License Express, Online Insurance License
March 2016 - April 2016
About
I am a customer service professional looking for a position that I can use my customer service, sales, and problem-solving skills in. My goal is to be the best at everything I do. I enjoy working in a team environment.
Achievements
Obtained a 100% quality assurance score for 3 months straight and was at the top of my team in call stats at At&t
Was the top salesman daily my first time working a telemarketing job at Teleservices Direct.
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