Gregory B. Downing

**** *********** *** *** ***

Philadelphia, Pa. 19144

Email: ac4dy1@r.postjobfree.com

Home#267-***-****

Cell#267-***-****

Objective: I have customer service / mail clerk skills, that I would like to use at your company where I can utilize my experience and knowledge. I have some computer skills( window word, internet ). I have good communication skills, inter personal skills. I am punctual and a team player. I have a valid driver license, with a good driving record.

Work Experience;

Customer Service Associate;

Novitex Enterprise Solution,Fort Washington, Pa. 2006 to 2017

Mail Services Operation- meter outgoing mail, sorting and delivering of interface and USPS bulk mail. Delivery of priority carriers like FEDEX, UPS etc. I scan document and do copy job as requested

Data Entry / Customer Service

H&R Block Tax Company Philadelphia, Pa. 2003 to 2006 ( seasonal )

Prepared income taxes, file document, sort and upgrade client information.

Mail Clerk

Internal Revenue Service, Philadelphia, Pa. 1996 to 2006 ( seasonal )

Sorting, extracting and examining tax return

Maintenance Worker

Walker’s Maintenance Service

Clean, Strip and wax floors in department stores and business offices and banks

Education;

Adult Education Program ( G.E.D. ) Philadelphia, Pa.

Receive Diploma09/87 to 01/ 88

Basis Grammar / College Prep Philadelphia, Pa.

Receive Certification 02/ 88 to 05/88

Customer Service Collaboration Training Philadelphia, Pa,

Receive Certification 01/2003 to 03/2003

H&R Block Tax Service School Philadelphia, Pa

Receive Certification

Reference When Request:

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