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Customer Service Sales

Visalia, California, 93277, United States
February 07, 2018

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Felinzo Fryar

Classified Advertising Manager - The Visalia Times Delta

Visalia, CA 93277 - 559-***-****


Classified Advertising Manager

The Visalia Times Delta - 2009-11 - Present

Increased revenue by 20% with the program. Renewed relationships with lost accounts with realtors and builders. Served on committed in the real estate community.

Holiday Retirement/ Walnut Park Independent Retirement Living - Visalia, CA - 2011 - 2013 Visalia, CA. (2011 -2013)

Daily responsibilities includes: disseminate information to the public regarding the community;call on Medical professionals and Pastoral communitys for referrals, perform sales functions: find and follow up on leads, interview potential residents, provide information and sell vacant apartments. Classified Advertising Manager

The Hanford Sentinel - 2008-03 - 2009

Responsible to direct all classified sales and service function. Improved sales in the first six months of employment. Promoted to Advertising Director in the first six months. Sales Executive, The Fresno Bee

- 2007-01 - 2008

1 Salesman of the quarter my first six months at The Fresno Bee. 1 Largest revenue increase award quarter 2007.

1 Sales achievement award second quarter 2007.

1 Largest percent revenue increase award second quarter 2007. 1 Largest special sections revenue award second quarter 2007. 1 Largest active account increase award second quarter 2007. Sales Representative

Stewart Title Company - 2003 - 2007-01

1 Positive influence in the field and in the office when handling customer service related matters. 1 Develop an Email list for the builder and lender reports among my customer base for automatic notice. 1 Achieve a consistent market share of 15% or better for resale segment in Visalia. 1 Draft a newsletter for my clients each month.

1 Work hand in hand with escrow office to make sure all escrows are okay. Sales Executive

The Visalia Times Delta - 1996 - 2003

1 Sell advertising using ADvance techniques and following ADvance initiatives in order to meet company revenue and AdQ goals.

1 Plan and present sales and marketing presentations that secure new customers and increase business from existing customers.

1 Consistently asked to represent retail department for various committees and special events. 1 Maintain accurate records and complete reports by deadline. Community Service Officer

City of Tulare Police Department - 1992 - 1996

1 Developed and promoted Neighborhood Watch Program, increasing participation by 25%. 1 Facilitated weekly meetings with businesses, public schools and various groups to promote crime prevention, and serve as a liaison between the private sector and police department. 1 Responsible for coordinating and managing special events. Sales/Fleet Manager

Toyota of Visalia - 1990 - 1992

1 Seven-time recipient of Top Salesman of the month in first year of employment. 1 Promoted within one year to sales manager.

1 Proven ability to manage salespeople, with responsibility for supervising up to thirty support staff. Warehouse Manager

United States Navy - 1985 - 1990

1 Directly supervised warehouse inventory with less than .001% shortage. 1 Accountable for more than $700,000 of resale merchandise per month. 1 Received 4.0 perfect evaluations for five consecutive years. United States Navy - 1979 - 1990

Ship Serviceman

United States Navy - 1979 - 1985

1 Managed operations of ship laundry mat and general store. ADDITIONAL INFORMATION

1 Over 20 years of experience with proven abilities in management, problem solving, customer relations, planning and organization, and marketing.

1 Successfully develop and implement advertising plans for clients to meet and exceed monthly sales goals. 1 Recognized with Salesperson of the Month (numerous occasions) and Outstanding Customer Service Awards.

1 Proven ability to work under daily deadlines in a fast-paced, customer-oriented environment. 1 Coordinate with ad staff and other departments to ensure quality customer service by utilizing excellent communication and interpersonal skills.

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