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Administrative Clerical Support

Philadelphia, Pennsylvania, United States
February 07, 2018

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Rose Sylvain

Reading/Philadelphia, PA


Dynamic, motivated, multitask-taker with good team spirit and organizational skills

Work Experience

Medical Administrative Assistant

United Nations Peace Keeping Mission (MONUSCO) - Goma, Congo DRC

January 2013 to June 2015

Under the supervision of the Regional Medical Officer

ensured that patient’s database (IHMS) is up-to-date;

compiled medical records and charts;

scheduled medical appointments for sick staff members in the field (regions);

liaised with Field Medical Officers for patients’ case histories before taking appointments;

coordinated travels and arranged for transportation and accommodations for them;

liaised with patients, hospitals, labs and insurance (Cigna);

provided moral support to patients, assisted them in running financial operations and resolving personnel including insurance issues;

verified invoices and forwarded them to the financial department for payment;

coordinated repatriation on medical grounds by planning for visas and travel reservations (tickets);

Administrative Assistant

United Nations Peace Keeping Mission (MINUSTAH) - Port Au Prince, Haiti

June 2011 to January 2013

Under the supervision of the Chief Administrative Officer

drafted routine correspondence such as letters, memos and emails;

handled various types of administrative support duties including files keeping and clerical; activities monitored leaves and attendance records;

greeted and directed clients;

received and screened phone calls;

prepared PowerPoint presentation on administrative procedures used by the office to welcome new staff.

Administrative Assistant

United Nations Peace Keeping Mission (MINURCAT) - N'djamena, Chad -April 2009 to March 2011

Under the supervision of the Chief Security Officer

managed the calendar of the chief and scheduled meetings, appointments and travels;

drafted routine correspondence such as letters, memos and emails;

monitored leaves and attendance records of all staff members;

handled high confidential document such as staff personal files, security flash and investigation reports verified claims and invoices and processed them for payment;

supervised all the administrative activities of the Section;

developed an effective filing system to facilitate easy retrieval of office records;

Prepared and tracked UPS FedEx, USPS packages;

Pickup and delivery of internal and external mail;

maintained a log of all UPS, FedEx and other courier packages;

sorted incoming mail for distribution within the organization;

Moving and lifting files, boxes, and furniture.


Diploma in Administrative Assisting

Penn Foster Career School - Scranton, PA

September 2011 to January 2013


Ms. Word, Ms. Excel, Ms. PowerPoint, Access, Filing, Calendaring, Office Front-desk, Data Entry, Travel

Coordination, Time management, exposure to insurance (9 years)

Additional Information

Creole: Native language

French: Official language

English: Fluent

Spanish: Basic

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