Rose Sylvain
Reading/Philadelphia, PA
ac4duy@r.postjobfree.com
Dynamic, motivated, multitask-taker with good team spirit and organizational skills
Work Experience
Medical Administrative Assistant
United Nations Peace Keeping Mission (MONUSCO) - Goma, Congo DRC
January 2013 to June 2015
Under the supervision of the Regional Medical Officer
ensured that patient’s database (IHMS) is up-to-date;
compiled medical records and charts;
scheduled medical appointments for sick staff members in the field (regions);
liaised with Field Medical Officers for patients’ case histories before taking appointments;
coordinated travels and arranged for transportation and accommodations for them;
liaised with patients, hospitals, labs and insurance (Cigna);
provided moral support to patients, assisted them in running financial operations and resolving personnel including insurance issues;
verified invoices and forwarded them to the financial department for payment;
coordinated repatriation on medical grounds by planning for visas and travel reservations (tickets);
Administrative Assistant
United Nations Peace Keeping Mission (MINUSTAH) - Port Au Prince, Haiti
June 2011 to January 2013
Under the supervision of the Chief Administrative Officer
drafted routine correspondence such as letters, memos and emails;
handled various types of administrative support duties including files keeping and clerical; activities monitored leaves and attendance records;
greeted and directed clients;
received and screened phone calls;
prepared PowerPoint presentation on administrative procedures used by the office to welcome new staff.
Administrative Assistant
United Nations Peace Keeping Mission (MINURCAT) - N'djamena, Chad -April 2009 to March 2011
Under the supervision of the Chief Security Officer
managed the calendar of the chief and scheduled meetings, appointments and travels;
drafted routine correspondence such as letters, memos and emails;
monitored leaves and attendance records of all staff members;
handled high confidential document such as staff personal files, security flash and investigation reports verified claims and invoices and processed them for payment;
supervised all the administrative activities of the Section;
developed an effective filing system to facilitate easy retrieval of office records;
Prepared and tracked UPS FedEx, USPS packages;
Pickup and delivery of internal and external mail;
maintained a log of all UPS, FedEx and other courier packages;
sorted incoming mail for distribution within the organization;
Moving and lifting files, boxes, and furniture.
Education
Diploma in Administrative Assisting
Penn Foster Career School - Scranton, PA
September 2011 to January 2013
Skills
Ms. Word, Ms. Excel, Ms. PowerPoint, Access, Filing, Calendaring, Office Front-desk, Data Entry, Travel
Coordination, Time management, exposure to insurance (9 years)
Additional Information
Creole: Native language
French: Official language
English: Fluent
Spanish: Basic