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Data Entry Customer Service

Location:
New York, NY
Posted:
February 07, 2018

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Resume:

Lakesha M. Butler

*** **** ***** **.

New York, NY 10031

Phone: 917-***-****

Objective: My goal is to obtain a position, as an Executive Assistant, Admin Assistant or Receptionist. I am a hard working, passionate, energetic and value the team work environment. I consider myself a responsible, reliable and organized individual. I take pride in completing daily task efficiently and in a timely manner. With my experience, I believe I would be an asset to a great company.

Education

Tabb High School, 1987-1991, Tabb VA

Thomas Nelson Community College, 1991-1992, Hampton, VA

ITT Technical Institute, 2001-2002

Computer Skills: Microsoft Office – MS Word, Excel, Type 55 WPM, PowerPoint, Data Entry (alpha numeric & numeric) in Windows, Macintosh

Work Experience

The Mercedes Club/New York, NY- Membership Consultant & Fitness Administrator/Coordinator, 10/2015-Present

Fitness Administrator/Coordinator 6/2016 to Present

Sign members up for fitness assessments and personal training

Review member’s fitness goals and conduct measurements, along with reviewing nutrition to achieve quality results

Monitor progress and maintain a healthy regimen for the client to stay on track with discipline and consistency

Instruct the client on scheduled days each week in 60 minute sessions, an organized, designed effective exercise program that will lead them in reaching their fitness goal

Assign monthly one on one meetings with the client, in their progression and go over past, present and future results

Schedule weekly appointments with clients for training sessions

Membership Consultant 10/2015 to 6/2016

Set appointment in signing prospects up for memberships with luxury Health Club

Gave tours and explained the benefits of investing in becoming a member of our Club.

Administrative duties included organizing calendars, setting appointments, daily track in database CSI on daily production, future tasks, making notations of callbacks, appointments

Sent monthly reports of personal sales revenue, sent reports on upcoming monthly goals and overall analysis of the month’s performance

Monthly marketing prospecting for businesses and residents, in the area

Handled management issues at Club, when problems arose and assisted in making decisions for improving quality of Club for the Members and Staff

-2-

Attended weekly Management meetings in discussing productivity for each week, sales role playing to decipher what needs improvement on sales strategy, techniques and new/upcoming benefits for new members and current members

Assisted in Club health fairs, seminars, health and fitness seasonal parties for members & guests

Morvillo Abramowitz Grand Iason & Anello P.C Law Firm, (Swiss Post Solutions Management Outsourcing) New York, NY Legal Admin/Reception, 11/2014 – 5/2015

Administrative office duties included, answering multiple phone lines & taking messages for multiple firms

Scheduling Conference Rooms for meetings with clients using Microsoft Outlook (emails, calendars, etc.)

Scheduling Conference Rooms for depositions, upon request

Accounting Data Time Entry for all Lawyers, Paralegals & Associates

Help with Administrative requests by Office Manager, Lawyers/Partners, Paralegals and Associates

Office Team/Robert Half Temp Agency- The New York Post/New York, NY - Project Assistant-Temp Assignment, 6/2014 - 8/2014

Assisted Project Manager in New York Post files of photographs and images of major events and news

Data Entry of numerous files daily, in Excel data base program

Coded files with barcodes

Scanned files in Excel data base

K Power Fitness Training-Multimedia Fitness-/Atlanta, GA -Independent Personal Trainer/Small Business Owner, 2010-2013

Personal Training for Clients, Instruct & Demo techniques multimedia wise, Boot Camps, ZUMBA Basics 1, National NPC Figure Competitor.

Develop web design and maintenance.

Develop training programs for clients, customer relations in communicating and addressing customer’s concerns. Develop and produced motivational tapes.

Conduct seminars for fitness and health.

Bookkeeping, typing, file maintenance and scheduling appointments.

Develop Excel spreadsheets; utilize Microsoft Word and Power Point.

LAFITNESS/McDonough, GA and Torrance, CA-Personal Trainer, 2008-2010

Personal training for clients, scheduled appointments in Excel database.

Marketing and Sales in the fitness department, reviewed programs for customers for selection, reviewed application and obtain customers signature.

Conducted group seminars on different health and fitness topics and techniques.

Set goals for customers and design program for their fitness needs.

Customer service with outside vendors/customers – addresses questions and communicates information.

Data entry/typing/scheduling.

Develop meal programs for clients to utilize with the fitness program.

Monthly evaluation of clients, and monitor their progress. Personal trained clients scheduled and re-schedule appointments in Excel database.

-3-

Office Team/Robert Half Temp Agency, Sacramento, CA

Assignment One: Environmental Research Management 2008-2009

Answering incoming and outgoing calls – responding to calls.

Typing, filing, making travel arrangements for staff

Organized office and management office.

Place orders for office supplies, equipment, and suppliers.

Prepare reports and work orders for Geologist and Biologist.

Assignment Two: Temp Legal Assistant (Pillsbury Winthrop-Shaw Pittman Law firm) 2007-2008

Data entry coding, typed depositions for lawyers.

Worked with other law firms to arrange and conduct teleconference meetings with lawyers.

Create binders for depositions.

Set up appointments for clients and follow-up with clients to ensure court dates are documented.

CBS-Channel 13 KOVR/Sacramento, CA-Admin and News Room Production Assistant -2005-2006

Administrative duties and Assisting Account Executives in Promotions/Advertising.

Writer for evening news (12pm noon news, 5pm & 6pm evening news and 11 o’clock news), Teleprompter Operator for Afternoon News, Organized videos from Editing Room.

Schedule appointments for reporters.

24HR Fitness/Sacramento, CA Personal Trainer-Fitness Pro, 2003-2007

Personal trained clients scheduled and re-schedule appointments

Conducted group seminars on different health and fitness topics and techniques.

Set goals for customers and design program for their fitness needs.

Customer service with outside vendors/customers – addresses questions and communicates information.

Data entry/typing/scheduling.

Develop meal programs for clients to utilize with the fitness program.

Monthly evaluation of clients, and monitor their progress. Personal trained clients scheduled and re-schedule appointments in Excel database.



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