Sheila K. Selph

**** *** ***

Orlando, FL *****

407-***-****

ac4dti@r.postjobfree.com

Career Summary:

Worked in the Insurance industry for over 20 years. CNA Insurance rating Long Term Care policies; microfilming and developing claim submissions. The Hartford Insurance as a Claims Examiner adjudicating Short Term and Long Term Disability claims for National accounts on a timely basis. QUALIFIED BY:

Excel, Microsoft Word, Microsoft Office, Word Perfect, Xerox, Facsimile, Calculator and Filing. EXPERIENCE:

2013 – Present Caregiver for family member; now passed away. 6/1999– 2013 The Hartford Insurance Company: Maitland, Florida Short Term Disability/Long Term Disability Examiner

• Processing Short Term and Long Term Disability claims for National Account customers in a timely matter.

• Upload claims in system accurately and analyze complex information from claim applications and policies to determine the proper course of action on the claims.

• Obtain information via telephone, fax or written correspondence with the claimants, employers, physicians, hospitals, agents/brokers, attorneys, Social Security offices and other insurance companies.

• Produced claim decision letters in Microsoft Word, Maintain weekly spreadsheets in Excel system.

• Customer Service.

• Assist with job accommodations for claimants.

• Assist other departments within the company when needed. 02/1999 - 6/1999 Foot and Ankle Associates: Kissimmee, Florida Registered Medical Assistant

• Rooming patient, documenting updated medical information in charts.

• Assisting Physician’s with procedures and changing bandages from surgical patients, and trimming toenails for diabetics.

• performing diagnostic tests; x-rays.

• Cleaning exam rooms and sterilizing equipment.

• Customer Service.

EDUCATION: Florida Metropolitan University

1996 – 1998 Associates of Science in Medical Assistance