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Customer Service Social Media

Asheville, North Carolina, United States
$18-$22/ hour
February 07, 2018

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Erika Busse



Work Experience

Skills and Qualifications


University of Alabama

May 2017

Bachelor of Science


Concentration: General Business

Bachelor of Art

Fine Art

Concentration: Printmaking

Minor: Art History

University Honors Program

Summa Cum Laude - 3.98 GPA

(502) ***-****

7 Wellstone Lane #102

Asheville, NC 28803

Plum Print August 2017-Current (Seasonal)

Digitizer & Book Designer

•Digitize children’s art into professional looking books

•Maintain brand image with good customer service and sleek, innovative products

•Experienced in managing social media sites

•Fluent in Microsoft Office and Adobe Creative suite

•Able to work on many projects at once while meeting deadlines

•Some experience video editing

•People person, love collaboration

•Detail oriented and strong writing skills

Anne Cannon

Director of Special Events

(502) ***.****

Tracy Morrison

Director of Marketing

(502) ***.****

Kathleen Randolf


(502) ***.****

Mike O’dekirk


(678) ***.****

Make A Way Media May 2015-November 2017

Graphic Deisgner, Illustrator & Marketer

•Collaborated with coworkers and implemented social media campaigns and promotions for Instagram, Facebook, email blasts and website

•Illustrated and digitally formatted children’s books from the author’s manuscripts - eight books total

•Created branding message, ideas, and logos

•Used Adobe Photoshop, Illustrator, and InDesign to create social media posts, emails, flyers, books and illustrations

•Used knowledge about emerging trends in social media to strategize, suggest and create media posts

Norton Healthcare Summers of 2014-2015

Marketing Intern

•Assisted in the planning and marketing of fundraising events

•Worked on Online and print marketing

•Analyzed website and YouTube activity and interactions

•Scheduled and achieved deadlines for projects

Sample Work

Advertisement Posts

Logo Design

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