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Sales Customer Service

Location:
Buffalo Grove, Illinois, United States
Posted:
February 07, 2018

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SUMMARY

SKILLS

EXPERIENCE

DEBBIE MILLER

Buffalo Grove, IL 60089 H: 224-***-**** ac4dso@r.postjobfree.com To obtain a position in a sales/marketing company working in a B2B or B2C environment. Accomplished in relationship

selling

Friendly and cheerful

Proven sales track record

Sales management

Self-sufficient

Accomplished in telemarketing

Goal-oriented

Detail-oriented

Analytical problem solver

Adept at closing sales

03/2016 to 01/2018 Account Executive

Valpak of Chicagoland - Oak Brook, IL

Executed 30 daily cold calls to decision maker to increase client base. Emphasized product features based on analysis of customers' needs. Attended trade shows and sales conferences.

Collaborated with colleagues to exchange selling strategies and marketing information.

Acted as customer liaison between sales management and personal accounts. Responded to all customer inquiries in a timely manner. Collaborated with members of other departments to complete sales transactions.

Used networking opportunities to create successful, on-going business relationships.

Scheduled and attended at least 10 appointments per week. Shared product knowledge with customers while making personal recommendations.

Created strategies to develop and expand existing customer sales, which resulted in a 25% increase in monthly sales.

Maintained friendly and professional customer interactions. Planned and organized routes within territory to maximize efficiency and time in the field.

09/2003 to 03/2016 Account Executive

Coupon-Cash Saver - Wheeling, IL

Executed 35 daily cold calls to potential new clients Exceeded targeted sales goals by 20%

Surpassed annual quota by 20%

Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Attended trade shows and sales conferences.

Handled the highest volume account in assigned territory. Collaborated with colleagues to exchange selling strategies and marketing EDUCATION AND TRAINING

ACTIVITIES AND HONORS

information.

Responded to all customer inquiries in a timely manner. Used networking opportunities to create successful, on-going business relationships.

Scheduled and attended at least 10 appointments per week. Shared product knowledge with customers while making personal recommendations.

Created strategies to develop and expand existing customer sales. Maintained friendly and professional customer interactions. 11/1990 to 09/2003 Retail Sales Associate

Sherwin's - Northfield, IL

Responsible for floor sales for an upscale women's boutique. Also involved in attending buying trips both locally and out of state, direct mail advertising, displaying merchandise, operating front desk and customer service. 09/1986 to 01/2000 Inside Sales Manager

Decks Inc. - Northbrook, IL

Responsible for selling quarterly direct mail cardpacks for all Time Inc. properties. Assistant supervisor for inside sales staff. Also responsible for purchasing direct mail advertising for Power Direct Marketing, a division of Decks, Inc. 1973 High School Diploma

Glenbrook North High School - Northbrook, IL, United States 1977 Bachelor of Science: Journalism

San Diego State University - San Diego, CA, United States Graduated both high school and college with honors. Dean's List 1973-1977.

Assistant Editor of High School Yearbook 1972-1973. President of College Chapter for Journalistic Professionals of Southern California 1976-1977.

COMMUNITY SERVICES

Board of Directors of P.A.L.S. a charity supporting Lutheran General Children's Hospital 1998-2000.

Cultural Arts Director for PTO for school district 102. Member/volunteer for Friends for Steven a charity supporting Children's Memorial Hospital.

References Furnished Upon Request



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