Customer Service Administrative Assistant

PATRICIA M. EISNER

** ******* ******** ****

BELMONT, NH 03220

Phone: 603-***-****

**************@*****.***

Ability Summary

Maintain records, reports, or files

Write business correspondence

Sell products or services

Use computers to enter, access or retrieve data

Use telephone communication techniques

Take messages

Type letters or correspondence

Collect overdue bills

Invoicing

Maintain telephone logs

Collect deposit or payment

QuickBooks

Service Titan

Microsoft Word, Excel

Employment History

Customer Service Representative

05/14/2014 - 10/13/2017

ROWELL'S SERVICES, LLC

359 TILTON RD, Tilton, NH

Job responsibilities included but were not limited to; answering the phone, scheduling appointments for various departments, scheduling re-occurring maintenance appointments, tracking the dumping slips and completing the end of year reports, completing septic inspection reports, maintaining the driver files, on call scheduling calendar, customer service inbound calls, return calls, billing, collections, filing small claim, and general office duties.

Sales Associate

09/26/2011 - 06/01/2014

Home Goods

1458 Lake Shore Rd # 6, Gilford, NH

Customer Service and front -end support.

Cashier

Stocking shelves and maintaining store displays

Executive Administrative Assistant

05/28/1996 - 05/14/2014

Gilford Well Co

1440 Lake Shore Rd, Gilford, NH

Community water system operation and preparation of water sampling according to NHDES requirements. I was responsible for corresponding and communicating between the public water system and NHDES. Other responsibilities included but not limited to were; billing, quotes, answering the phones, scheduling, reports, mail merges and mailings, customer service for the front counter, and day to day general office duties.

Department Supervisor

09/01/1992 - 06/01/1995

Jo-Ann Fabrics & Crafts

12 Old State Rd, Belmont, NH

Education and Training

Completion Date

Issuing Institution

Location

Qualification

Course of Study

10/1983

Mass College of Art

Boston, NH

1 Year of College or a Technical or Vocational School

Art Education and Painting

1983 Dean Jr. College Franklin, MA Typing Class

Detailed References

Supplied upon request.

Contact this candidate