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Customer Service Project Manager

Location:
Murrysville, Pennsylvania, 15668, United States
Posted:
February 07, 2018

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Gary E. Legler

**** ******* ****

Murrysville, PA 15668

Phone: 724-***-****

Email: ac4dps@r.postjobfree.com

Professional Experience

PSG Services, Murrysville PA Jan 2005-May 2017

Preferred Compounding, Barberton, OH

Unimin Corporation, New Canaan, CT

Maersk Drilling A/S, Copenhagen, Denmark

T.RAD North America, Hopkinsville, KY

Skytron, Grand Rapids, MI

SERVI USA, Katy Texas

Enterprise Consulting, Bloomington, MN

FAA Oklahoma City, OK

Cal-Comp USA, San Diego, CA

PLP Preformed Line Products, Mayfield Village, OH

Acting as a consultant for my S Corp, PSG Services Inc., I worked for the companies listed above with the accomplishments shown below.

Provided IFS process support for implementation of IFS software at newly acquired WI facility

Verified IFS processes and developed documentation for Finance, Customer Service, Shop Order processing, Inventory management, Purchasing and Bar Code Label printing

Analyzed Site actual costs vs. IFS Standard costs and entered updates, as required.

Created IFS Financial Documentation for General Ledger Processes, Fixed Assets and Posting Controls

Created and submitted to IFS requests for system modifications that will improve operational security and provide substantial cost savings from process automation

Conducted process reviews for Purchasing, Inventory and Manufacturing IFS transactions and suggested changes, if desired

Verified Supplier Schedule setup and developed process documentation

Validated Radley Scanner Purchasing, Inventory and Manufacturing transactions and developed Scanner documentation

Developed and validated Shop Order and Production Line Purchased material requirements reports for Warehouse use in inventory picking for finished goods production

Developed, validated and documented IFS Financial processes for Bank Reconciliation and Currency Revaluation

Updated financial basic data to facilitate the implementation of Consolidated financial reporting

Provided Finance, Customer Service, Purchasing, GL and Shop Order basic data and functionality training for upgrade to 9.0, from 7.5, through their parent company in Norway

Assisted clients with IFS US financial requirements, basic data setup and AR and AP processes

Provided IFS Standard Costing build-up explanation, variance calculation and analysis and Posting Cost Group functionality training

Analyzed existing Posting Controls for Inventory, Purchasing, Customer Orders and Shop Orders for comparison to LCSS requirements

Revised Posting Controls, including the addition of Code Part and Basic Data tables

to meet LCSS requirements.

Provided LCSS technical team with Excel spreadsheets for use in future IFS Migrations

to insure duplication of the revised and approved Posting Controls

IFS process development and documentation for AP 8

Order Entry – Shipping – Invoice – Cash Application

Material Requirement – Purchasing – Receiving – Payment

Manufacturing Costing

AR, AP, General Ledger

Security Role creation

IFS application support in the following areas for Mexican plant implementation

AP, GL, Report Generator, Fixed Assets, Budget, PCA

Financial Transaction analysis and Posting Control revision

Product Costing, Standard and FIFO

Customer Order Process Flow

Shop Order Process Flow

Custom Report Development

IFS Security – Solution Manager role development, SOX compliance

Prior to PSG Services I had 20+ years in Materials Management with the following companies and accomplishments.

R&M ELECTRONICS, Pittsburgh, PA

GE Installation & Service Engineering, Pittsburgh, PA

Trans Tech Services, Inc., Pittsburgh PA

Rockwell International/Delta International Machinery

Led selection team in ERP system hardware and software selection.

Determined cost justification and secured approval for ERP system purchase and implementation, $250K investment for $500-$600K annual savings.

Project Manager and educator for TCM system implementation.

Created ERP user training and documentation.

Developed MS Project standardized task template for client specific engineering projects.

Developed & implemented follow-up & reporting system to track & update customer project status and client manpower utilization.

Upgraded auditing procedures and analyzed transportation accounts to reduce costs.

Developed PC-network-based FPS [Freight Payment System] using contract programmers and delivered full payback in 15 months, delivering an ongoing 65% reduction in monthly systems costs, an annual saving in the $2.5M range.

Developed annual detailed forecasts of stationary power tools for 5 US and 1 International plant

Maintained monthly production schedules at all plants to support company sales forecast and inventory goals

Professional Development

Education: BS, MBA, Business Management, Rochester Institute of Technology, Rochester, NY.

APICS Certification: CPIM

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