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Customer Service Sales

Location:
Abbotsford, British Columbia, Canada
Posted:
February 07, 2018

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Resume:

ASHLEIGH

HENCZEL

ABOUT

One of my passions is helping people through

working with a kind, cheerful attitude, using

problem solving skills and taking the time to listen and understand their needs. I am hoping to

become part of a company and team that I can feel

passionate about. I listen, communicate and follow directions effectively while also being efficient

independently.

EVENT COORDINATOR & ASSISTANT

CONNECT NOW BUSINESS NETWORK

January 2010 – Present

Assists in social media marketing by posting

events online, including Facebook and online

community boards.

Arranges materials in preparation for events by

picking up finished products, constructs folders for events, designs and create gift baskets for

speakers, attendees and for door prizes.

Finds solutions and resources for any inquiries or concerns put forward by event attendees, the

public and network members.

Designs and sets up product display tables,

organizes materials and handouts, manages the

registration table, manages product sales and

handles payments during events.

Data entry, including networking connections and

new memberships.

WORK EXPERIENCE

WARDROBE CONSULTANT

MOORES CLOTHING FOR MEN

November 2012 – Present

Sells with integrity by learning about the

customer’s needs listening, asking appropriate

questions and intently observing. This allows for

service to be tailored to best suit the needs of the customer.

Provides exceptional customer service and

ensures the customer’s experience is positive and

informative by assisting them in finding

appropriate sizes and suitable products for their

needs.

Assists with store operations such as inventory,

store cleanliness, logging new alterations, marking alterations, customer pick-ups, and tuxedo rental

consultations.

SKILLS

Computer Knowledge: Microsoft Office (Word,

Exel, Powerpoint), Outlook, Photoshop, Email,

Social Media and Point of Sale systems.

Office Equipment: Multi-line phone, scanner,

photocopier, and fax machine.

Keyboarding speed 45+ words per minute.

778-***-****

ac4djd@r.postjobfree.com

EDUCATION

UNIVERSITY OF THE FRASER VALLEY

Floral Design Certificate

Dean's List for Trades and Technology

GRADUATE OF YALE SECONDARY SCHOOL

PET SPECIALIST BOSLEY’S BY PET VALU

September 2013 – October 2014

Keyholder, some responsibilities included

opening and closing the store, counting tills,

making deposits and recording daily sales

numbers.

Used knowledge from personal experience and

through Pet Valu’s extensive online training

resources and from to assist customers in

addressing problems and finding solutions.

Managed time effectively, resulting in providing

excellent customer service while stocking the

shelves, keeping the store clean, and answering

phone calls.

Cared for and helped raise cats and kittens

waiting to be adopted.

VOLUNTEER

JUNIOR CABIN LEADER AT CAMP LUTHER

June 2006 – August 2010

Leadership responsibilities included supervising

campers, scheduling, event planning, and

mentoring.

SALES ASSOCIATE SPIRIT HALLOWEEN

Seasons 2013 – 2016

Used product knowledge and suggestive selling in

order to build sales.

Assisted with daily operations such as cleaning,

stocking, and merchandising.

FLORAL CLERK SAVE-ON-FOODS

January 2008 – November 2012

Provided advanced customer service by greeting

customers, helping select products.

Responsible for wrapping flowers, inflating

balloon bouquets, making fruit/gift baskets,

making fruit trays, cleaning and organizing the

department.

Effectively used sales techniques to make sales

goals.

Some managerial and office work responsibilities

included ordering, receiving and organizing

product, taking inventory once a month, accounts

receivable and accounts payable.

Operated multi-line phone and communicated

over the phone with customers ordering flowers,

recipients, delivery drivers and multiple suppliers.

Member of the Event Planning Committee.

Supervising coworkers during busy holiday

seasons.



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