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Manager Service

Kingman, Arizona, United States
February 06, 2018

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Mary Twidwell


3131MacDonald Ave #18

Kingman, Arizona 86401

Head of Housekeeping

Bucksaw Resort & Marina

Clinton, Missouri

Apr, 2014 / May, 2016

Shop Lead/ Supervisor for small accounts

Automated Maintenance Service

Minot, North Dakota

Apr, 2012 / Sep, 2013


Created work schedules

Overseas co-workers to make sure all tasks where done to company standards and in a timely manner Communicated and documented all work procedures

Reported and documented and maintenance needed.

Inventoried, Documented all supplies and submitted orders. Maintained and care for company equipment.

Trained new employers company rules and procedures. Interview and hired employees.

Taught employees the procedure on mixing and measuring chemicals. Taught and emphasize safety rules and procedures.

Communicated with guest to ensure they where satised, comfortable and happy with our service. Shop Lead Description:

The shop lead reports to the shop manger and acts as a front-line extension of the mangers authority. Shop lead is responsible for ensuring that employees are present and the work is completed on time. The shop lead provides support, direction and assistance to subordinates on all areas of their assigned duties.

Shop lead needs to convey to the employees a sense of urgency in their job and keep them on task and on schedule.

Shop leads are responsible for organizing the work and workers on their shift. If an employee is not able to work, the shop lead is responsible for making sure that the absent employee's position is covered by another employee or work it themselves. The shop lead is responsible bfor training all new employees on his/ her shift safety policies and workplace procedures.

Shop lead makes sure all the paperwork needed is lled out correctly before coming to the manager. The Shop lead must be procient at every position in his/ her department. The shop lead is


South Puget Sound Community College

1999 / 2003

Prerequisite for nursing



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