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Human Resources Management

Oklahoma City, Oklahoma, United States
February 06, 2018

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Gigi V. Diaz

Phone: 405-***-****




People centered, strategic and innovative senior Human Resources Executive with comprehensive human resources experience including staff recruitment and placement, training analysis and design, employee relations management and policy and procedure implementation. Proven success in all areas of Corporate Administration, including Strategic Planning, Talent Acquisition-Recruitment, Employee Health and Welfare Benefits, Litigation, Risk Management, Crisis Management, and Security. Highly motivated self-starter with excellent written, oral and positive influential interpersonal skills. Experienced at leading programs to enhance organizational culture, improve employee performance and support change & innovation across the organization.

Diplomatic and tactful with the ability to build consensus with a diverse set of stakeholders, high level executives and non- professionals at all levels to target priorities and execute talent strategies and efforts to support the growth/strategic objectives of the company.


General Administration, HR Planning, HR Policies & Program Development, Staff Recruitment & Training, Time Management, Manpower Planning and Budgeting, Job Analysis / Evaluation, Personnel Management, Compensation & Benefits, Staff Discipline, Performance Appraisals, Labor Laws, Grievance Resolution, Competency & Skills Assessment, Problem Solving, Statutory Compliance, Change and Conflict Management, Policy Development, Employee Communications & Relations, Strategic Leadership & Organizational Development, Communication and Public Speaking, High Work Ethics. TECHNICAL: Taleo, Kronos, ADP, PeopleSoft, UltiPro, Microsoft Office. EDUCATION / CERTIFICATION

Bachelor of Business Administration; Major in Human Resources Management; Minor in Non-Profit Organizational Studies University of Oklahoma 2009 – 2013

Certification in Social Media Marketing SO ME Academy February 2016 PROFESSIONAL EXPERIENCE

Area Director of Human Resources

Courtyard Marriott and Residence Inn Downtown Oklahoma City November 2015 – Present

Overlook the HR Areas of two different properties

Conduct all mandatory training programs. Ensure brand training is completed for brand Quality Assurance audit, if applicable

Assist with the coordination of benefits for new hires, current and terminated associates. Assist associates with requests

Maintain payroll information by collecting, calculating, and entering data. Process payroll bi-weekly

Develop and implement a highly effective human resources plan that enabled the organization to achieve its objectives. Translate the business’ objectives into executable strategic people plans

Build a strong, responsive, service orientated culture that balanced a clear understanding of the business’ needs with governances and broader human resources requirements, proactively recommending clear and direct courses of action

Established company wide metrics for monitoring and measuring total company turnover, HR budget, litigation, and management terminations

Human Resources Manager

Tower Hotel (Aimbridge Hospitality) Oklahoma City

August 2014 – November 2015

Served as a member of the property Human Resources support staff, carried out the daily activities of the HR Office including oversight of recruitment, total compensation, training and development

Administrated, facilitated, monitored, maintained and communicated Aimbridge Hospitality policies and procedures

Complied with and ensured adherence to Aimbridge Hospitality’s standards and regulations to encourage safe and efficient hotel operations

Responsible for all aspects related to the hiring of associates (i.e., advertisements, job postings, recruiting, interviewing, processing, transfers, orientation, etc.)

Oversaw all internal associate transactions & processes (i.e., promotion, transfer, performance review, termination, etc.)

Increased the overall integrity of the Corporate HR function through proper employee investigations, critical management feedback, and superior customer service

Worked in conjunction with other HR leaders to establish HR shared services model for efficiency and cost containment Human Resources Coordinator

The Skirvin Hilton, Oklahoma City

June 2013 – August 2014

Assisted in the overall operation of the Human Resources function by maintaining accurate associate records

Processed employment applications and assisted in other staffing, recruiting, interviewing activities

Provided support in the areas of employment, benefit administration, associate relations and training

Coordinated, administered and reported on various human resource programs, system and procedures to aid in the attraction, retention and motivation of associates in accordance with policies, procedures and government laws and regulations

Assisted with all benefit enrollment and administration including group health insurance, vacation, leave of absence and jury duty pay. Ensured all policies and procedures are followed, forms are accurate and administered in a timely manner

Notified managers of new hire reviews and tracked all completed reviews to ensure reviews are given in a timely manner

Conceptualized, communicated, and implemented a plan to control wages and benefits costs. Scheduled short-term rotating layoffs, short work weeks, and other unique strategies to avoid permanent layoffs Human Resource Clerk


August 2010 – December 2012

Completed new hire paperwork accurately and neatly. Performed timely and accurate data entry of all production information

Oversaw and maintained the day-to-day efficient operation of the HR office

Assisted in employee orientation, development, and recordkeeping

Assisted with background screening, pulling investigation reports, reference checks and any other credential verifications necessary

Facilitated transition from HR to separate departments after orientation and documentation completion

Helped process benefit forms for applicants, such as air traffic students

Prepared and/or maintained employment records related to events such as hiring, termination, leaves, transfers, or promotions


Hanane Rebbaj Accounting Manager 405-***-**** Lisa Vandenberg Executive Housekeeper 616-***-****

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