Sales Customer Service

Tani M. Ayotte

Cell 760-***-**** * ac4deh@r.postjobfree.com

Objective: To obtain a position with a stable and structured company as a Sales Executive.

SKILLS AND STRENGTHS

Excellent written and verbal skills, Professional appearance, Detail oriented

Ability to work independently with minimal supervision

Posses’ excellent time management/people skills/ communication skills/follow up

Work in a fast pace environment, excel in goal oriented sales environment

Interface with Management/CEO/Regional Managers and Key Accounts

Multi-task oriented, basic computer skills, flexible team player

Proven ability to work with ALL levels of people and personalities.

EXPERIENCE

Innovative Lease Services Inc.

03/2017-present

Conduct in-depth needs assessment of eligible clients

Forecast with reports for pipeline management

Making 100 plus outbound calls to new and existing clients

Enhance customer relationship-oriented approach using interpersonal skills

to establish, promote, and maintain excellent customer service

Explain costs and preparing paperwork

Overcoming and explain technical business objections

Prepare and present viable finance solutions that match client needs and expectations with confidence and fluidy to a diverse customer base

Maintain Vendors and demonstrate proficiency in all product offerings and can effectively communicate the benefits of these products to vendors and end users.

Carlsbad Hoehn Buick GMC Cadillac

05/2015-03/2017

Communicating effectively with internet customers and prospects.

Setting appointments with strong follow up skills.

Strong product knowledge with outstanding presentations.

Lexus Carlsbad 03/201*-**-****

Communicating effectively with internet customers and prospects.

Setting appointments with strong follow up skills.

Exceeding front end and back end goals monthly.

Converting new clients and up selling existing clients.

150-200 outbound calls with extremely high professionalism.

Strong product knowledge with outstanding presentations.

Directing customers to product information and resources.

Appleone

Account Executive 09/2010-02/2013

Client Development and rapport building

Actively campaign target account-heavy outside sales (51% of the time) continue to develop client relationships through on-site visits. New Client Development

Maintain Minimum standards and increase sales productivity through billing and fulltime placements

Interface with clients to identify needs, present Appleone programs and obtain job orders either through marketing calls, response through requests or referrals

Manage and collect aging accounts when necessary, recruit, screen evaluate candidates level of performance

Coach, counsel and recommend applicants as required

Maximize gross margin dollars and fulltime placements utilizing sales techniques

Honda/Mazda of Escondido/ North County Ford

Internet /Sales Manager Escondido/Vista, CA 01/2005-10/2009/

Communicating effectively with internet customers and prospects.

Setting appointments with strong follow up skills.

Exceeding front end and back end goals monthly.

Converting new clients and up selling existing clients.

150-200 outbound calls with extremely high professionalism.

Strong product knowledge with outstanding presentations.

Directing customers to product information and resources.

Education:

College of Automotive Management Santa Ana, CA 2004-2005

Diploma, Automotive Finance & Insurance Management

Accolades and Awards

Silver Level Counsel of Sales 4 years Honda/Mazda

2007 4th Top Ranked Sales Person Across the country Penske

Several 5 Start Yelp Reviews Lexus Carlsbad

Contact this candidate