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Receptionist/Administrative Assistant

Tomball, Texas, United States
February 06, 2018

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Jessica Collins 832-***-****

***** ***** *** ***, *******, TX 77375

Professional Summary & Skills

Enthusiastic, well-organized Administrative Assistant with outstanding telephone, scheduling and computer skills, Highly organized and meticulous with experience in corporate and medical offices. Reliable cooperative and competent with exceptional data entry and administrative skills. Work well independently or in a team setting. Presents excellent communication and interpersonal skills while continually displaying professional etiquette and attitude.

Proficient in Word, Excel, Publisher, PowerPoint, Explorer, and Outlook

Basic accounting fundamentals of AP, AR, Invoicing, payment application and account setup

Experience of accounting software: Solomon, Mas 90 and QuickBooks

Proficient 10-key by touch

Type 75 WPM with accuracy

Customer Service oriented

Data management Proficiency

Professional phone etiquette with multiline experience

Advanced clerical knowledge

Effective time management

Strong work ethic

Exceptional organizational skills

Excellent verbal and written skills

Pleasant and professional demeanor

Superior attention to detail

Medical billing experience

Medical terminology knowledge

HIPPA compliance knowledge (ICD.9CM)

Med iSOFT proficient

Records management filing and data archiving

Patient appointment scheduling

Hospital inpatient and outpatient records coding knowledge

Commercial and private insurance carrier filing

Insurance benefit and collections procedures


Payment and Credit card processing knowledge

POS cashiering systems

Resourceful and reliable


Work History

Guest Service Administrator / Cashier Trainer / Cashier / GSA Closer, 10/2016 to Current

Target – Tomball, TX


Cashier Trainer

Service Desk Administrator

GSA – Closing Manager

Assist customers with checking out and with returns

Assist with tax exemptions

Process online orders for customers

Close out and prepare damages to ship back to vendors

In charge of restocking and organizing card wall and dollar item area

Close out all registers money and prepare register tills for next morning

Assist with preparing the store for next day business

Customer Service Administrator / Cashier Floor Manager, 05/2015 to 10/2016

Randall’s – The Woodlands, TX

Customer Service Administrator

Cash personal and payroll checks for customers

Process western union transactions

Override cashier transactions

Audit and balance registers

Oversee and train cashiers

Interview and do evaluations on cashiers

Medical Office Administrative Assistant, 06/2013 to 08/2014

Champion Christian Counseling Center – Tomball, TX

Filing of medical records

Med iSOFT appointment scheduling

Accept cash payments and apply payments accordingly to patient accounts

Process insurance claims

Medical coding

Reviewing account status with patients

Answer multi-line phones

Greet and assist patients

Set up new patients and documents

Scan documents into computer software

Prepare and take deposits to bank

Administrative Assistant, 01/2010 to 05/2015

Ameresco Solar – Tomball, TX

Prepare AR deposits and take to bank

Applied payments to client accounts in accounting software

Sent customers statements and assisted with contacting clients about past due payments

Payables – review and prepare payable invoices for check printing

Maintain excel workbook for manufacturing payroll

Greet customer

Answer multi-line phones

Prepare outgoing mail and distribute incoming mail

Order office supplies

Maintain all filing and create labels

Create and schedule Friday lunches for employees

Assist accounting manager and staff where needed with confidentiality

Clerk / Cashier, 10/2008 to 03/2010

Kroger – The Woodlands, TX

Monitor the u-scan registers

Greet and assist customers

Count and balance cash register drawers

Fill-in as floor manager when needed


Tomball Lone Star College – Tomball, TX

Associates AAS in Medical Office Administrator Specialization Degree, Graduated 2014, GPA 3.42

Associates AAS in Business Administration Support Degree, Graduated 2012, GPA 3.55

Cum Laude - (both degrees)

Phi Beta Kappa – (both degrees)

Magnolia High School – Magnolia, TX, 2008


Medical Office Receptionist Certificate

Medical Administrative assistant certificate

Administrative Support Certificate

Previously CPR Certified License # TX 20186

Front Office Certificate

Office Assistant Certificate

Administrative assistant certificate


References are available upon request.

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