Customer Service Administrative Assistant
Resume:
Micky Wilks
************@*****.***
**********@******.***
Objective: Resident Assistant Position
Highlights of Qualifications
* **** ****essional experience as Residents Aide
2 years professional experience as Administrative Assistant
Detail Oriented and Pleasant Customer Service Personality
Flexibility, Time Management, Scheduling
Types 30-45 wpm
Greet incoming calls
Self-motivated, confident, and professional
Very well organized and able to meet deadlines as well as any and all physical demands
Relevant Experience
Resident Assistant
Provide residents with assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the restroom
Write daily shift report concerning residents and any activities or changes to the residents as well as keeping the report updated daily
Communicate any problems, concerns or issues to residents’ family members as needed
Ensure all residents take medications as directed by health care providers and make record of it
Build rapport with residents by establishing personal connections and showing interest in their lives
Respond to any safety or medical issues
Lead daily group and individual activities for entertainment
Administered and recorded daily vitals and reported vitals to health care provider
Employment History
2010-11 Medical Receptionist, Phoebe Putney Memorial Hospital, Albany, Georgia
2016-17 Residents Assistant (Aide), Somerby, Santa Rosa Beach, Florida
Education
February 18, 2011 High School Diploma – North New Summit School, Jackson, Mississippi
February 18, 2011 Medical Office Administration Certificate- Turner Job Corps, Albany, Georgia
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