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Customer Service Administrative Assistant

Crestview, Florida, United States
February 06, 2018

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Micky Wilks

*** *.******

Crestview, FL *****-***2


Objective: Resident Assistant Position

Highlights of Qualifications

* **** ****essional experience as Residents Aide

2 years professional experience as Administrative Assistant

Detail Oriented and Pleasant Customer Service Personality

Flexibility, Time Management, Scheduling

Types 30-45 wpm

Greet incoming calls

Self-motivated, confident, and professional

Very well organized and able to meet deadlines as well as any and all physical demands

Relevant Experience

Resident Assistant

Provide residents with assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the restroom

Write daily shift report concerning residents and any activities or changes to the residents as well as keeping the report updated daily

Communicate any problems, concerns or issues to residents’ family members as needed

Ensure all residents take medications as directed by health care providers and make record of it

Build rapport with residents by establishing personal connections and showing interest in their lives

Respond to any safety or medical issues

Lead daily group and individual activities for entertainment

Administered and recorded daily vitals and reported vitals to health care provider

Employment History

2010-11 Medical Receptionist, Phoebe Putney Memorial Hospital, Albany, Georgia

2016-17 Residents Assistant (Aide), Somerby, Santa Rosa Beach, Florida


February 18, 2011 High School Diploma – North New Summit School, Jackson, Mississippi

February 18, 2011 Medical Office Administration Certificate- Turner Job Corps, Albany, Georgia

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