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Customer Service Pharmacy Technician

Location:
North Wales, PA, 19454
Salary:
$19
Posted:
February 06, 2018

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Resume:

Objective:

Looking to work in the industry where my skills can be utilized to the fullest and I can advance professionally.

Summary/Skills

Working Knowledge of SQL Server, PL/SQL, Java code.

Competent in developing query to extract, update and manipulate data in SQL server.

Proficiency MS Office, including MS Word, MS Excel, MS Outlook and MS Access database.

Excellent analytical and problem solving skills

Competent in general Mathematics and Algebra.

Prior Experience handling cash and providing excellent customer service.

Ability to quickly learn and adopt in new work environment.

TECHNICAL SKILLS:

Databases: Oracle (8i/9i/10g), SQL Server, MS Access Data Modeling

Environment/Languages: Java, J2EE, Java Script, SQL, and HTML

Desktop Software: Microsoft Office Suite, Quick book

EDUCATION:

Current process on certification in Pharmacy Technician

Bachelor of Science - Business Administration, Amravati University, Amravati, India

Evaluated as U.S. equivalent by World Education Services, New York, New York

EXPERIENCE:

Pharmacy Tech

Grand View Hospital November 2016 – Present

The people of Bucks and Montgomery counties have trusted Grand View Health with the well-being of their families and we have been honored to serve our community. As a private, non-profit hospital, we treat tens of thousands of patients every year with a full range of emergency services as well as inpatient and outpatient care, with expertise in Cancer Care, Heart Care,Orthopaedics,Surgery,Women’s & Children’s Health, Post-Acute Care Services.

Responsible delivery bins, med/non refrigerated IV’s, IV pick-up/transfers, Requisition basket location, Pitocin IV check, KCL cocktail check, Insulin check, variance sheet.

Sheet charges debits/credits: date of service, ancillary and code charge sheet.

Prepackaging medications and oral syringes.

Answering window and taking prescription from patients and obtaining appropriate information and policy on filling scripts.

Looking up prescription refills, Labeling RX bottles and attaching receipt, review of receipt.

Maintains accurate and complete documentation for the dispensing of intravenous products, ancillary supplies and infusion devices

Is familiar with, understands, and participates appropriately with the workflow process from start to finish: intake, labeling, packaging and delivery.

Logs appropriate temperatures daily and alerts management of any temperatures out of specification.

Performs restocking and making of the various IV like regular IV and chemo,Supply Kits, back up kits, and code trays.

Understands the meaning of hazard codes, can interpret MSDS, and utilizes Personal Protective Equipment (PPE) accordingly.

Understands the proper handling and disposal of hazardous drugs.

Demonstrates proper ability to interpret and follow formulas for compounding properly.

Using software QS1.

Script Associate

Cigna Home Delivery Pharmacy July 2016 – November 2016

Cigna Home Delivery PharmacySM is an easy, reliable way to get your medications. And medications are often at lower prices than at a retail pharmacy. If you take prescription medications on a daily basis, then you know the impact missing a dose or running out of medication can have. Cigna Home Delivery Pharmacy can help.

Responsibilities:

The duties of an Item Entry Pharmacy Technician are to establish all prescriptions, assist pharmacists in interpreting prescription medication, quantity and instructions according to the provider’s written instruction, and route the established orders as dictated by departmental policies and procedures. A registered pharmacist must verify all activities undertaken by a Pharmacy Technician.

Responsible Identify and select correct medication and strength.

Determine correct quantity and days supply.

Selected appropriate doctor and update information as needed.

Enter appropriate directions as stated on the prescription and in accordance with CHDP policies and procedures.

Dispense brand or generic as requested by the doctor or patient.

Established orders using order form and orders received from customers.

Access to confidential materials and handling with discretion.

Desire to meet or exceed goals associated with Queue stats and Quality; while using efficient and appropriate work practices.

Other duties as assigned.

Using software MailRX, PServ, FRWQ, Quick keys

Pharmacy technician

Pharmerica Long Term Care APRIL. 2015-DEC 2015

Pharmerica Corporation is a leading institutional pharmacy services company that services healthcare facilities in the United States, provides pharmacy management services to hospitals, specialty infusion services to patients outside a hospital setting, and offers the only national oncology pharmacy and care management platform in the United States.

Responsibilities:

Responsible for receiving prescription from health professional and fulfilling the request prescription order, including accurate measure amount, packaging and labeling.

Updating patient information in system for prescription order and delivery.

Organize inventory and alert pharmacists to any shortages of medications or supplies.

Making Compounded medications are made based on a practitioner’s prescription in which individual ingredients are mixed together in the exact strength and dosage form required by the patient.

Responsible operating PRN machine to fulfill medicine tray order for as needed prescription by prescription name and exact dosage information

Consistently upheld proper pharmacy and general safety procedures and standards.

Prepared medications such as emulsions, liquids, powders and ointments.

Validated data prior to importing into databases.

Created and maintained record of company vendors and products.

Created and maintained various data tables for project access.

Pharmacy Technician

Wal-Mart Feb 2015-June2015

Provides a wide array of electronics, apparel, baby, sports, toys and fitness. Includes a store finder and blog.

Responsibilities:

Worked in a busy neighborhood drugstore and gained hands-on knowledge of retail pharmacy operations.

Provided friendly customer service that helped retain customers despite fierce competition in the industry.

Demonstrated accuracy in cashiering, cash handling and credit card processing, consistently balancing cash drawer to the penny.

Verifying prescription information and dosage.

Fill bottles with prescribed medications and type and affix labels.

Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information, Price and file prescriptions that have been filled.

Clean, and help maintain, equipment and work areas, and sterilize glassware according to prescribed methods.

Administrative Assistant

Finish Tech Co. July 2014-December 2014

Finish Tech Co is a private company that manufactures finished coating for various applications such as coating used for white board and cabinets finish.

Responsibilities:

Responsible for preparing a sales and purchase report using Microsoft Excel spreadsheet, and extracting data using SQL for Microsoft Access.

Responsible for entering sales and purchase transaction into accounting application using quick book.

Involved in administrative and clerical task such as sorting incoming mail, faxes, and courier deliveries for distribution, Back-up electronic files using proper procedures

Provide secretarial and administrative support to management.

Shift Manager

2nd Ave Department Store, North Wales, PA May-2012 – Dec-2013

Worked for local franchise department store that sells new and used merchandise, with responsibility for managing day-to-day operations and reporting directly to the General Manager of the store.

Responsibilities:

Managed entire store operation during schedule shift by supervising staff and assigning duties to staff members. Provided excellent customer service by helping the customers at Point of Sale and maintaining customer-friendly environment.

Maintained Point of Sale system by balancing cash register at close of the day. Gained experience in handling large amount of cash and providing excellent customer service.

Maharashtra State Financial Corp, MH, India Jan 2008 – Augest 2010

Maharashtra financial State Corporation is state government financial agency for state of Maharashtra, India. The organization is involved providing range of financial services including large commercial and small business loans retail banking in state of Maharashtra. My primary responsibility as retail associate is to provide customer service and help customer decide with different loan against gold products.

Responsibilities:

Provide excellent customer services by helping customer decide on loan against gold product.

Introduced provide suggestion on various product offer by organization including checking and saving account, loan against gold and deposit box.

Provide Set up and maintained files according to company procedure.

Experience in handling large amount of cash and balancing and closing register at close of business.

Compile, sort and organize data to be entered into the databases or electronic files.

Maintain and update workflow record regarding work completed and work pending.



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